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Ed E.

Contributor Level

Total Points
80

1 Review by Ed

  • Blog2Print

10/12/21

I was a customer of Blog2Print for 10 years and was generally satisfied with the result of turning my WordPress blog into an annual book. Until this year, that is. WordPress changed a few things including how pictures are inserted and Blog2Print won't support the new format. Wow! I guess they've decided that adjusting to blog site changes is not necessary to their future.

I was told to reinsert all of the photos as they are considered "figures" now and not images. I tried to change the HTML code (what they actually told me was my only alternative!) but it is not a simple thing to do - trust me (and I have some data processing background). If you can't make this process simple, you likely won't remain in business. I was finally informed that I should look for an alternative by their customer service manager for XanEdu(the company operates under this name) - good advice for me, but not for them as I found one with 20 minutes of being told that. My book was produced (with all "figures" or "images" or whatever they're referred to now) within about 20 minutes after that. I highly recommend PixxiBook.com now!

Tip for consumers:
If your blog site updates or upgrades it's capabilities, good luck getting it to work with Blog2Print - apparently they think the business is going to stay static.

Products used:
PixxiBook.com

Service
Value

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