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BlockchainReviews 65

1.2
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Blockchain Reviews Summary

Blockchain has a rating of 1.2 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Blockchain most frequently mention and customer service. Blockchain ranks 74th among Virtual Currency Exchange sites.

service
29
value
26
shipping
16
returns
16
quality
21
GB
1 review
0 helpful votes
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Turning my situation
April 26, 2024

I was scammed out of 66,000€ and felt hopeless as the scammers demanded even more money from me. Just when I thought all was lost, Convent Lead Org stepped in and helped me recover every penny. Their professionalism and expertise made all the difference in turning my situation around. I am forever grateful for their assistance. If you ever find yourself in a similar situation, I highly recommend reaching out to Convent Lead Org for help. Trust me, they will not disappoint.

Date of experience: April 26, 2024
Romania
1 review
0 helpful votes
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They blocked my little 300$ and asked to be re-verified KYC and bank statements of transactions from 2022. I did provide all that, got verified and they told me that they will close my account and refund my crypto. It been 3 months since open the ticket and 2 weeks since I wait for my refund and no response from their customer support. If I open new ticket they are closing it and they told me to refer to the open one.: and there no response no auction!
Ticket nr: #*******. I work very hard for this little amount but it's my money and Afther providing prof of funds they still don't release it. Statements of transactions etc. and to top it up when I did purchased the little btc was with card 1 year ago afther being verified

Date of experience: April 24, 2024
Nigeria
3 reviews
7 helpful votes
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Blockchain is a fraudulent scheme! Do not use this broker. I tried to cash out some money after trading 6 months with this broker. The account manager contact me trying to persuade me not to cash out the money. I said I still wanna withdraw my money. After that, they sent me an email saying that my account "was blocked permanently due to suspicious activity". And when I sent them an email demanding an explanation to this nonsense, they stopped communicating with me completely. Luckily, I recently managed to get my money back from them, thanks to Hold recovery.com, a company that helps track fraud and recover lost funds and crypto.

Date of experience: April 20, 2024
Ghana
1 review
1 helpful vote
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Your funds are not safe with blockchain.com wallet, I had my money removed from my wallet without any email notification. Stay away

Date of experience: April 19, 2024
Germany
1 review
1 helpful vote
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Avoid at all costs. They will suspend your account randomly and block you from withdrawals. Customer service simply ignore all emails. It's shocking

Date of experience: March 12, 2024
Israel
1 review
1 helpful vote
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Ticket #4519124.
March 11, 2024

I have about $30,000 stuck under review since March 2022 and have since lost access to it. I opened requests through the blockchain website for processing and releasing the money, but for over two years I am being ignored. There is no answer at all. Ana there is no solution for my problem and there is no answer from the customer service which apparently does not exist at all. Blockchain doesn't seem to want to release my money. I will ask that they get back to me immediately. My request is open on the website under ticket number #*******.

Date of experience: March 11, 2024
Romania
1 review
1 helpful vote
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Scammers
February 23, 2024

As a hardworking individual, I had always looked for opportunities to invest my annual income wisely. When I came across Blockchain, it seemed like the perfect platform to grow my money. Initially, everything seemed to be going well - my money was growing on the account as promised. However, my optimism quickly turned to frustration when I attempted to make a withdrawal. Every time I tried to access my funds, I was met with a series of requests to transfer money from one chain to another, claiming that it was necessary for the withdrawal process. Naïve and desperate to access my hard-earned money, I followed their instructions and continued to deposit more funds, hoping that it would finally allow me to withdraw. But as days turned into weeks, and weeks turned into months, my money remained inaccessible. I began to lose hope, feeling like I had fallen victim to a scam. That was until I stumbled upon Conventlead, a financial consulting firm that specialized in assisting individuals who had been swindled by fraudulent investment schemes. With their support and expertise, I was able to take legal action against Blockchain and ultimately recover my lost funds. My experience with Blockchain was a harrowing and costly lesson, but thanks to Conventlead, I was able to emerge from the ordeal with my financial security intact. I hope my story serves as a cautionary tale for others who may be considering investing with Blockchain, and encourages them to seek out reputable financial advisors like Conventlead before making any investment decisions.

Date of experience: February 23, 2024
Minnesota
1 review
1 helpful vote
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Thieves!
February 21, 2024

Stay away! They froze my account and then support just kept me running around in circles. Look around the internet. All kinds of terrible reviews from people treated the same way!

Date of experience: February 21, 2024
Nigeria
1 review
0 helpful votes
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Eingefrorenes Konto
February 15, 2024

Ich bin seit fast sieben Jahren Blockchain-Kunde. Ich muss jedoch darauf hinweisen, dass eine Investition auf dieser Plattform dazu führen könnte, dass Kryptowährungen im Wert von über 140.000 £ aufgegeben werden. Daher warne ich dringend davor, Finanztransaktionen mit diesem Unternehmen durchzuführen. Durch. Habe ich alles zurückbekommen, was sie gestohlen haben

Date of experience: February 15, 2024
Louisiana
1 review
0 helpful votes
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Crypto
January 16, 2024

Investors face the decision of how to engage with cryptocurrencies, whether through direct acquisition of digital assets, participation in futures or ETFs, or by investing in companies within the crypto sectors,here is a recommendation of a crypto company,CryptobinaryExpert at HOTMAIL COM
Despite the absence of extensive historical data, numerous investors, including institutions, banks, and corporate leaders, advocate for the inclusion of cryptocurrencies in diversified portfolios. Prior to committing funds to cryptocurrencies, it is crucial to comprehend what these digital assets are, how they function, and the value they can offer in comparison to traditional fiat currencies.

Date of experience: January 16, 2024
Canada
1 review
3 helpful votes
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Scammed again
January 9, 2024

So, long history, this summer I'd invested all of my savings into LaGrand Group (a trading company). When it was time to collect my profits, I had to send fees to them and never was able to collect my assets. Fast forward to now:
I was contacted by a banker with Blockchain and was told that they would help me recover funds. So trustingly & foolishly I paid some fees to send to my wallet. My funds are sitting there & I'm not sure how to access them. I was informed the other day that they've discovered more crypto in my name…Surprise surprise they want more money…I have no more to give, nor would I give anymore. I'm so angry, sad, embarrassed…

Date of experience: January 9, 2024
Ohio
1 review
0 helpful votes
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I was a sofa customer transfer horse mistake of my life was allowing and then the transfer my assets from Sofi to blockchain. I checked out the site beforehand and I thought I would give it a try. That was a mistake I could accept the initial mandatory hold time that they gave me of two weeks for my crypto to be available. But when I try to transfer to self custody wallet or sell it and recoup the money I was told I had a 3-month hold time. And when I submitted screenshots of of the error just kept asking me for more screenshots. There's nobody that I can physically talk to just random people on emails to keep giving me the same runaround. Or making excuses. And extending my whole time for my funds which now appears to be an indefinite hold since the time keeps extending by a week at a time. It seems I'll just have to take the loss or possibly hire a lawyer to get my funds back I highly recommend that anybody looking to do business with this company or use it as a crypto Marketplace or in the other way run as quickly as you can.

Date of experience: January 8, 2024
GB
2 reviews
5 helpful votes
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Been with them for years. Just HODL BTC...nothing special. Out of the blue they told me to get my coins out of my wallet within 24 hours or I will lose them. This is an obvious scam/threat on their part. Lucky I was near my PC and not on holiday or I would be out of pocket. I have no idea what they are playing at but does this sound normal? Be VERY VERY careful dealing with them. Look at their other feedback. Mostly bad.

Date of experience: December 20, 2023
Virginia
2 reviews
0 helpful votes
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When it comes to something as valuable and sensitive as your bitcoins, you want to ensure that you're entrusting their recovery to experts. Allegiant Pro Hacker boasts a team of highly skilled professionals with extensive experience in the field of Bitcoin recovery. Their deep understanding of blockchain technology and various wallet systems equips them with the knowledge needed to navigate complex recovery processes successfully. Allegiant Pro hacker is aware that when it comes to Bitcoin recovery, security and anonymity are crucial. To safeguard your personal information and Bitcoin holdings, they have established strict confidentiality standards and industry-standard security measures. While using Allegiant Pro hacker, you may feel secure knowing that your data is in good hands. One exceptional benefit of choosing Allegiant Pro Hacker is its lower fee policy. They understand that every situation is unique, and there might be instances where recovery is not possible. In such cases, they won't charge you a dime for their services. This transparent and customer-centric approach gives you peace of mind, knowing that you won't incur any additional financial burden if recovery is unsuccessful. Reliable Bitcoin recovery services are becoming more and more necessary. A reputable and knowledgeable website, Allegiant Pro Hacker is committed to assisting people and companies in recovering lost or stolen bitcoins. For people who have suffered the regrettable loss or theft of their digital assets, Allegiant Pro Hacker offers a glimmer of hope thanks to their demonstrated track record, proficiency, and dedication to client happiness. Don't let a bitcoin setback dampen your spirits; let the wizards work their magic and restore your peace of mind. You may be sure that your priceless assets will be returned to you by selecting Allegiant Pro Hacker, which offers a secure and expert solution to Bitcoin recovery. Reach out by email: *******@proton.me or Telegram at *******611 Bitcoin

Date of experience: November 30, 2023
Michigan
1 review
6 helpful votes
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Worst experience ever
November 27, 2023

Froze my account with my BTC in it, said I needed to provide a bunch of specific documents that were not easy to find nor upload in their specific format they required. After doing so couldn't get a response for weeks even after submitting multiple requests then finally Vince said my account would be deleted and my remaining funds would be sent to the address of my choice to which I provided a new address now it's been a week and I still cannot hear from them. Absolute worst customer service I have ever experienced, literal thieves plainly put. Do not trade with this platform

Date of experience: November 27, 2023
Bangladesh
1 review
1 helpful vote
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Scam sacem Please don't use blockchain.com it my 160$ loss btc automatic -transfer where I'm don't know.

Date of experience: October 28, 2023
Ghana
1 review
1 helpful vote
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Coin-refunds dot com
October 20, 2023

All thanks to coin-refunds dot com, I was able to unlock my coins in blockchain. I'm glad that I was able to recover my funds with the help of coin-refunds.com. It's unfortunate that there are scammers out there, but it's great to know that there are trustworthy services like coin-refunds.com available to assist in such situations. My experience serves as a reminder for everyone to be cautious and seek professional assistance when dealing with financial matters. If you have any other questions or need further assistance, feel free to ask.

Date of experience: October 20, 2023
Slovenia
1 review
0 helpful votes
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Nice wallet
October 13, 2023

I've been using it for more than 5 years. Sometimes questions arise, but the support service quickly resolves the issues.
I don't understand why they write so many negative reviews.

Date of experience: October 12, 2023
GB
1 review
14 helpful votes
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SCAM
September 20, 2023

Absolutely disgusting behaviour from a supposed regulatory body, bullying people into paying verification fees to release crypto funds, being advised just borrow the money from a family member or friend, encourage you to take out loans. Demanding you transfer the money into your cold wallet. I will be reporting them for their fraudulent activities. Please please stay clear of crypto-wealth experts too, they give you false information and tell lies. Never ever sign up to anything unless you fully understand the risks

Date of experience: September 20, 2023
California
1 review
0 helpful votes
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I emailed them and asked a question on where did my money go when I sold my share. Instead of answering me they told me they are going to close my account and if I don't get my money out it will be lost forever.

Ingrid (Blockchain)

Aug 30,2023, 10:13 GMT+1

Hello Paula,

Due to a breach of our terms and conditions, your account will be blocked in 24 hours. You have 24 hours to withdraw your funds, after this your account will be suspended and any remaining funds may be permanently lost.

Unfortunately, we are not able to provide any details about individual applications or specific reasons for rejection. We apologize for any inconvenience this may cause.

Best regards,
Ingrid | Blockchain.com Support
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/AskBlockchain
Twitter: https://twitter.com/Blockchain
Blog: https://blog.blockchain.com/

Disclaimer: Please note Blockchain.com does not provide investment advice or recommendations. The information made available to you is for your general use and is not based on any evaluation of your personal circumstances. If you are unsure of any investment decision, you should seek independent financial advice.

Date of experience: August 30, 2023