website thubmnail of Blockchain
How would you rate Blockchain?
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New York
2 reviews
10 helpful votes
Follow Kelvin J.
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They're definitely not what they claim to be, and if you are not careful they will take all you have. I was restricted from my account and i had $178,000 that was stuck in there i was so depressed until a friend told me to reach out to the best and trusted recovery company and i did sent them a mail " support@ globlerecovery. Com i was surprised they facilitated the retrieval of all my lost funds that was stuck in Blockchain in just few day.

Date of experience: June 17, 2022
Nigeria
1 review
4 helpful votes
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Bad experience
February 22, 2023

Stay away from these scammers, they have nothing to offer you, use Gururec0veryagen^^cy. C0 m to get your funds back by force. Rubbish platform, i can't let those i know to invest with these scammers.

Date of experience: February 22, 2023
GB
2 reviews
3 helpful votes
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All they are interested in is to make you invest more and more, never to allow you to make a single withdrawal. dataforensicvault.com. Gave me a reason to smile again, by granting me withdrawal access.

Date of experience: June 22, 2022
Germany
1 review
1 helpful vote
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Avoid at all costs. They will suspend your account randomly and block you from withdrawals. Customer service simply ignore all emails. It's shocking

Date of experience: March 12, 2024
GB
1 review
0 helpful votes
Follow Richard H.
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I had a significant holding with this company. Over ₿0.5 and around £2.5k of other cryptocurrencies. I decided (in hindsight unwisely) to transfer my Bitcoin to an interest-bearing account on their server, this is subject to a 7-day holding period.
Within 2 days of doing this, I received an e-mail telling me that I had violated their terms and conditions and that my account would be frozen in 24 hours. I managed to remove my other holdings however, as my Bitcoin was held for 7 days I lost access to it.
Then began my trial with their support. It took nearly a month to get a reply and after a while, the support agent agreed to transfer my Bitcoin to an address I gave them within 24 hours.
At this point, all contact from support stopped and my coin was not transferred. Then began another month of one-sided dialogue with no reply from support and no sign of my Bitcoin.
Eventually after reading the reviews on this website (appalling reviews I might add) I saw someone had reported them to the Consumer Finance Protection Bureau (Google them) and had a positive result. I did the same and within 2 days I had my Bitcoin returned to me.
Shout out to the Consumer Finance Protection Bureau which doesn't charge for this service and a big negative to Blockchain.com. I am pretty sure if the Consumer Finance Protection Bureau hadn't got involved I would not have got my coin back. Believe me, the thought of losing over ₿0.5 caused me a good deal of stress.

Date of experience: May 5, 2024
Spain
1 review
3 helpful votes
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They just make my account ******* to zero 0.
And when I try to contact the support department, they just suspended my support. I ask for it, but no answer.
They do the same as And I ask them to give me my money back which they didn't do thanks to the salvage company "R ECOU PAS SET • O RG" for helping me recover my lost one, now I have a refund. I recommend them

Date of experience: January 8, 2023
Ghana
1 review
1 helpful vote
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Your funds are not safe with blockchain.com wallet, I had my money removed from my wallet without any email notification. Stay away

Date of experience: April 19, 2024
Algeria
1 review
8 helpful votes
Follow William M.
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This the most useless crypto website I've used, I have been using this website for two years saving my crypto there, thinking I was in the right side not knowing I can't make a withdraw, I've been depositing all the time, i contacted the support service for the guidance to withdraw my ******* USD but I was unnoticed, I can't let this slide I report it to /gu ru D e. Li v e / after three days of filing the complaint I got my refunds,

Date of experience: July 14, 2023
California
1 review
0 helpful votes
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I emailed them and asked a question on where did my money go when I sold my share. Instead of answering me they told me they are going to close my account and if I don't get my money out it will be lost forever.

Ingrid (Blockchain)

Aug 30,2023, 10:13 GMT+1

Hello Paula,

Due to a breach of our terms and conditions, your account will be blocked in 24 hours. You have 24 hours to withdraw your funds, after this your account will be suspended and any remaining funds may be permanently lost.

Unfortunately, we are not able to provide any details about individual applications or specific reasons for rejection. We apologize for any inconvenience this may cause.

Best regards,
Ingrid | Blockchain.com Support
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/AskBlockchain
Twitter: https://twitter.com/Blockchain
Blog: https://blog.blockchain.com/

Disclaimer: Please note Blockchain.com does not provide investment advice or recommendations. The information made available to you is for your general use and is not based on any evaluation of your personal circumstances. If you are unsure of any investment decision, you should seek independent financial advice.

Date of experience: August 30, 2023
GB
1 review
1 helpful vote
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They can do better
April 3, 2023

I have been investing with Blockchain for a while and I have had few pleasant experiences with them, but lately they have not been paying out, I find it difficult to have my money withdrawn, but in alternative I have been using ADVASTMARKETS and I have been having massive profit and good experience

Date of experience: April 3, 2023
Georgia
1 review
1 helpful vote
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When you purchase bitcoin they make you wait 5 days to use your purchase. If you try and send bitcoin they make you wait aleast another week for your trancaction to go through. Theyt suck big time.

Date of experience: May 2, 2023
Bangladesh
1 review
1 helpful vote
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Scam sacem Please don't use blockchain.com it my 160$ loss btc automatic -transfer where I'm don't know.

Date of experience: October 28, 2023
Canada
1 review
5 helpful votes
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Thomas Tucker Bart Scammed me out of my money. Don't trust them.
55 Fraser Rd. London, United Kingdom

Date of experience: April 6, 2023
Poland
1 review
2 helpful votes
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Scam site
May 16, 2023

Dont deposit money in this $#*!ing $#*! scam blockchain. $#*!ing fraud site dont accept transactions for many months without any reply.

Date of experience: May 16, 2023
Utah
1 review
5 helpful votes
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A Reliable Wallet
July 13, 2022

I was not able to withdraw my money $73,067.44 and when I contacted the blockchain support via their support email address and my issue was solved.

Date of experience: July 11, 2022
Massachusetts
1 review
4 helpful votes
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I was originally compelled by Blockchain.com's advertised rate of interest for funds held on their platform. I wired fiat funds to my Blockchain.com wallet (according to their provided instructions), and they promptly went missing for almost two weeks. Once they were "located" and credited to my wallet, they were unable to be invested until they were exchanged into a stable coin. I was told by customer service that conversion could only happen on their Exchange. Excessive trading fees on the Exchange then ate into my investment funds for a total of about 1 week's worth of interest. It then took another week to get these now-investable funds back into the wallet (that's right – 3 weeks of delay so far after including the original period of time where there was no clue as to what had happened to my money). This transfer back to the wallet was only allowed by Blockchain.com after submitting to the financial equivalent of a digital rectal exam in order to confirm the legitimacy of the money. Blockchain.com (the wallet) had no problem whatsoever accepting my originating fiat funds as they were wired into their platform. As soon as I tried to actually start earning their advertised rate of interest, however, problem after problem emerged to prevent that from happening. All told, excessive trading fees and a total of three weeks of delay resulted in essentially a one-month loss in the time-value of my funds. I transferred my stable coins as soon as I had control over them again to BlockFi. You'd do much better there, with Nexo, on Crypto.com, or probably many other platforms like Abra and so forth. Strong recommendation to avoid Blockchain.com!

Date of experience: April 16, 2021
Australia
2 reviews
3 helpful votes
Follow Dale S.
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Blockchain.com are all a bunch of scamming maggots. They took all my money and sent it to a Meta Mask GoerliETH account which is completely fake and balances are not real.
I hate these people with a passion. Never get involved. I hope everyone at Blockchain.com die a horrible death!
From Meta Mask website:
ETH on these testnets is a dummy balance and cannot be withdrawn or sent to mainnet. This also means that anyone attempting to sell you testnet ETH is trying to scam you: ETH on testnets has no value and is mainly for developers to test out new dapps and features.

SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS!

Date of experience: January 13, 2023
Illinois
3 reviews
2 helpful votes
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FO R TE HU BS
June 1, 2023

Vermeiden Sie den Umgang mit COINBASE, einem Unternehmen, das sich nicht um seine Kunden kümmert. Sie haben sich unethischer Praktiken schuldig gemacht, indem sie unrechtmäßig mein Geld einbehalten und zusätzliche Gebühren für Auszahlungen verlangt haben. Glücklicherweise habe ich F/O/R/T/E/H/U/B/S * L/I/V/E entdeckt, eine vertrauenswürdige Institution, die mir erfolgreich geholfen hat, meine Gelder zurückzuerhalten. Ich habe nun eine Rückerstattung erhalten und ich empfehle ihre schnellen und zuverlässigen Dienste wärmstens.

Date of experience: June 1, 2023

Overview

Blockchain has a rating of 1.2 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Blockchain most frequently mention and customer service. Blockchain ranks 64th among Virtual Currency Exchange sites.

service
26
value
23
shipping
15
returns
15
quality
19