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BlindsterReviews 3,585

4.6

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
147
value
154
shipping
151
returns
51
quality
151

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Pennsylvania
1 review
0 helpful votes
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Great Buy!
June 25, 2016

All you have to do is be able to read a tape measure and pick the blind you want. Blindster handles the rest. Less than two weeks from ordering to delivery. Custom blinds without custom blind pricing. Barngrover

Date of experience: June 24, 2016
Louisiana
1 review
0 helpful votes
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Easy replacement
June 25, 2016

I ordered blinds for two windows I thought were identical in size but one was slightly different. I called and easily got a replacement sent for a minimal fee. Excellent customer service!

Date of experience: June 24, 2016
New York
1 review
0 helpful votes
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What they say is what you get
June 25, 2016

Our blinds were less expensive than local stores and are just as good - we are very pleased

Date of experience: June 24, 2016
Mississippi
1 review
0 helpful votes
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New Blinds!
July 25, 2016

Easy website to navigate, awesome service, fabulous blinds that fit perfectly and are true to the color swatch on the site. Very quick and easy to install with clear, easy to understand instructions! Also very reasonably priced! LOVE!

Date of experience: June 23, 2016
Washington
1 review
0 helpful votes
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Happy customer
June 23, 2016

I wasn't real certain about sending measurements and getting what I wanted. I called, was reassured, measured, placed the order and now have beautiful blinds. Very pleased!

Date of experience: June 23, 2016
California
1 review
0 helpful votes
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Wide Blinds
June 23, 2016

We ordered two 70+ inch wide blinds for our dining room windows. Both were defective when we received them and Blindster was very generous in agreeing to remake both blinds. The only reason they lost the last star was that the quality of the blinds is slightly less than what I expected. The price was reasonable for custom made blinds though, so I guess I can't complain too much!

Date of experience: June 23, 2016
Oregon
1 review
0 helpful votes
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Fantastic
June 23, 2016

My four cellular shades arrived on time and packaged extremely well. Easy to install and yes I would order again... and did so!

Date of experience: June 23, 2016
California
1 review
0 helpful votes
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Took forever and no communication
June 23, 2016

My blinds were over a month late and they never once communicated with me to let me know. I had to constantly call them to find out what was going on, and everytime i was given incorrect information. I finally received the items and they're just fine, but completely not worth the hassle.

Date of experience: June 23, 2016
Illinois
1 review
0 helpful votes
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Faux blinds
July 25, 2016

We love this website best prices and the blind quality is really good.

Date of experience: June 23, 2016
California
1 review
0 helpful votes
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Ordered Samples
June 23, 2016

I received notification that my samples order was received, but I'm still waiting for delivery, a week later...

Date of experience: June 23, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are still waiting. Our sample orders go out U.S. First Class Mail from either Dallas or Texas. Unfortunately, our experience is that it takes a week or more for delivery. If you don't have them in a couple of days, please call one of sales agents at 888-256-8672, option 1 for sales and we will resend your samples.
I really wish we had an affordable delivery alternative that had faster and more reliable service. I don't have enough information to see if I can track your sample order but if you call we will try.

Ohio
1 review
0 helpful votes
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Kitchen Blind
June 23, 2016

Everything came prepackaged and complete. The installation went well. My issue - NO installation directions. Very satisfied with the blind and its quality. Thank you.

Date of experience: June 23, 2016
Oklahoma
2 reviews
0 helpful votes
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Blah, blah, blah
June 23, 2016

Already made a review... was promised a 20% off special... NEVER got that... so next I will unsubscribe

Date of experience: June 23, 2016
Illinois
1 review
0 helpful votes
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Blinds were great
June 23, 2016

The first time i used my credit card with this company it was hacked.

Date of experience: June 23, 2016
Alabama
1 review
0 helpful votes
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There was some confusion with my order but the customer service was on it and made it right even before delivery. They then followed up on a holiday weekend. I couldn't be more pleased. The product is beautiful and high quality

Date of experience: June 22, 2016
South Carolina
1 review
0 helpful votes
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Love Blindster!
June 23, 2016

Blindster has been great. Used them for two houses so far and will continue to do so in the future.

Date of experience: June 22, 2016
Pennsylvania
1 review
0 helpful votes
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We ordered honeycomb blinds for our bedroom, and I'm very pleased with how easy the overall experience was: their cost, how quickly the blinds were delivered, and how easy they were to install, and how nice they look. Great experience!

Date of experience: June 22, 2016
Ohio
1 review
0 helpful votes
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A Blind Review
June 23, 2016

The set of blinds received were as described and fit my window space perfectly. The quality of the blind is very good but I wish they had a couple of choices on the design of the valence which seems to be a bit much.

Date of experience: June 22, 2016
South Carolina
1 review
0 helpful votes
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Awesome blinds!
July 24, 2016

We had the old white plastic blinds thinking buying the wood blinds wood be way to expensive. We happened on to the site when you were offering 25% off and that was close enough to the price of the crappy blinds for us. We had our blinds delivered within two weeks and they fit perfectly! They look so awesome from the inside and outside of the house! Could not be happier with them. The instructions on measuring for the blinds was well explained and they were really easy to install as well. We will definitely come back as we replace the rest of the blinds in the house.

Date of experience: June 22, 2016
Rhode Island
1 review
0 helpful votes
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Very satisfied!
June 23, 2016

My blinds were easy to install and fit perfectly. I would definitely recommend them to anyone looking for a quality product. Great customer service as well.

Date of experience: June 22, 2016
Colorado
1 review
0 helpful votes
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Love the Blinds
June 23, 2016

We received the wrong brackets and pull downs. They were sent immediately to us after the error was made.

Date of experience: June 22, 2016