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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Blinds were better than expected. Fit is perfect and looks great on the windows. Will definitely recommend to a friend and will be back for more when the need arises.
First of all they sent us the wrong size valance, the wrong one had magnets which i liked so much better instead of the little plastic clips that are so horrible, not great quality,,, but they would not send,, only if we paid extra. Which i did not know was a option... they put us thru taking pictures and sending a couple of times to make sure i did have the magnets and that it was to short...
Sliding glass door verticals i broke two of the verticals where you slide it on the hooks, they break so easy[not good quality [ which i have to send for duplicates. Not a satified customer!
We had a huge order for an entire house that we renovated. They were all perfect. Very quick delivery. Will definitely use Blindster again.
I called in to reorder the same blinds that my dad had ordered before. He had forgotten what the exact details of the order were so I had to ask Linda. She was above amazing and entertaining when it came to helping me out. It was simple order and not a very long phone call but she absolutely made my day and I felt that I needed to share. Thank you Linda and I might just call back to talk to you!
Michael Adams
I order 3 blinds. They were very affordable. They arrived quickly and were exactly what I ordered. I would definitely buy more from this company.
Was nervous to see how sturdy the one blind would be, because it was 57" across, but it is perfect. Very happy with the quality and price. I ordered more blinds for another room again yesterday.
Quality of blinds is acceptable, however its taken me 2 months trying to get the
Order completed! First shipment was missing hardware for door blind,; next
Shipment valances were incorrect. Third shipment contained 3 of four replacement valances... which. Were made too big this time! Lets just say there is not the attention
To detail that is needed to make a seamless order, at least in my experience.
Customer service was always happy to try and make it right, but this will probably
Be my first and last order with Blindster.com.
I'm so sorry for all the problems.
I will contact you directly to let you know the status of the new valances and compensating you for your inconvenience.
It took a little longer to get these than I expected, but the quality is very nice and the cost was great. If you are not in a big hurry, I recommend blindster.
I have purchased from Blindster twice. The first time everything was perfect. This time one of the larger blinds arrived damaged. I sent in a picture and was sent a new one as promptly as possible. I appreciated that and would buy from them again.
Order was placed, but had to followup on status of completion a couple of weeks after placement. Received no notice that the blinds had shipped until after I received the blinds.
The blinds themselves are very nice and fit the purpose for which they were purchased.
Customer service was very knowledgeable and helped in the proper sizing, measure and direction opening making it easy to order. The quality was excellent and I was sent fabric samples promptly!
I am typically not an internet shopper but this experience will have me ordering again!
Easy to order, fast service! I will definitely use them again!
Easy to order product. Quality of blinds and their look is good. Mine are a recesses fit with mounting at each end. I had slight difficulty mounting the brackets because there was no leeway for my drill. Also my purchase was mini blinds. I would have liked more color selections. Other then that the product was easy to order and delivery was quick. My compliments!
The manufacturer states that the shades are correct in that they do not close completely when down and the veins are not open. That is not what I expect as other brands do close completely. Why have shades that do not close out light. I will probably be returning these. I even sent pictures showing they do not close when on the sill but they do close when about 8" above the sill. They are great when I want more light and have the veins open but would like them closed at times a well to keep out as much light as the fabric will allow.
I'm sorry you are having a problem with your shades.
I will call you directly to see what we can do to get this resolved.
I heard the commercial on the Rush Limbaugh show and decided to get some samples. Ordered two blinds for our living room and they arrived in like 10 days. The blinds are very well made, I'm a contractor, I know when I'm installing quality or garbage.
The price was awesome, we ordered two for the "test drive" and are now ready to continue ordering more for the rest of the house.
Overall excellent experience. One set of blinds had a major production delay, but worked out fine.
Very accommodating when we had to correct our order twice.
We ordered 7 blinds of different sizes and we had some issues but this company went out of its way to correct them. I'm very happy I did business with this company. Trust is a must today and I trust this company.
Easy to install and the sample of the the fabric helped in the decision of what kind of curtain I wanted. Would recommend this website. Was also cheaper then ordering from a local store.
I bought 6 solar shades for a Clubhouse. The price was about 35% less than from Blinds to Go. They came quick, look great. Only problem was I needed some extra stops which they sent after. Also had an endcap broken that they sent a replacement. Would definitely order again from Blindster!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order!
The magnets on the valances is only available with the Premium Fauxwood Blinds. I do see that you got the wrong valance with your order and will be happy to send you valances with magnets (at no charge) to make up for the error.
I will contact you directly to get this resolved.