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Blindster

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California
1 review
0 helpful votes
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Poorly designed, poorly built
September 27, 2016

I purchased some faux wood blinds, around 72" long. Unfortunately, the locking mechanism to keep the blinds mounted is poorly designed. If you are pulling the chords to draw the blinds up at an angle, the locking mechanism pop out, and the header will come crashing down. If you don't catch it in time, it will break your nose.

I also bought a sunscreen from them, and it isn't cut evenly. The side will wander around quarter inch. So if you're mounting inside a window frame, beware. It may hit the inside of the frame before unrolling all the way down.

Date of experience: September 27, 2016
Becky R. Blindster Rep
over a year old

I'm sorry you are unhappy with your blinds & shades. I will call you to get these issues resolved.

Texas
1 review
0 helpful votes
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What I ordered
August 15, 2016

The time from ordering to shipping to deliver was just as explained. The workmanship and quality appear to be good. The price was better than other options... walk ins or online. We did have to make adjustments to installation on 2 of the 3 blinds ordered. A bit too wide for brackets. But we were able to file down the tip on left end enough to make it work. Be sure to install low enough to get the roller to fit between bracket and top of window frame if inside window.

Date of experience: August 15, 2016
New Jersey
1 review
0 helpful votes
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Really painless way to get blinds
May 6, 2016

This was my first try with Blindster. I really liked their website for designing your blinds. I was just going to get some simple blinds to cover a pair of windows, but their design tool showed me a split option that worked even better. When they came I installed them with zero hassles and they work great. Definitely recommend them.

Date of experience: May 3, 2016
Alabama
1 review
0 helpful votes
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Very pleased
December 20, 2016

We have had these bamboo shades up for a month now. The installation was EASY and the product is beautiful. I did not get the black out option due to wanting to be able to see through are ceiling to floor windows out at our backyard. I was worried they would let too much light in but they turned out perfect. We are very pleased with our purchase and will purchase all future blinds and shades from Blindster!

Date of experience: December 20, 2016
Nevada
1 review
0 helpful votes
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GREAT BLINDS!
July 19, 2016

We recently ordered the roller shades for our child care center. They were easy to install, wipe clean very easily and look so nice. The ten year warranty is pretty exceptional as well.The order process was easy and the delivery was on time. We will definitely order with them again!

Date of experience: July 18, 2016
Illinois
1 review
1 helpful vote
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Execellent customer service
March 13, 2016

Ordered blinds for our nursery and bedroom. Came with easy installation instructions. One piece was broken, but blinds yet immediately sent out a replacement. The representative even gave me tips on how to stretch out the new cells of the blinds. Very happy and will be returning as a customer.

Date of experience: March 10, 2016
Florida
1 review
0 helpful votes
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Great product
December 4, 2016

I ordered a total of 9 blinds (well for 9 windows). Several windows are quite large so I measured more than twice. Getting the correct measurements are key As well as double checking it's right when you get the email. I had inside and outside mount blinds.
They all arrived within about a week and they look great. They seem sturdy and operate easily, so far the cats haven't destroyed any!
I would absolutely order from Blindster again!

Date of experience: December 4, 2016
Ohio
1 review
0 helpful votes
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Very Satisfied Customer
May 2, 2016

I had a wonderful experience using blister.com. I love my cellular shades. They came in 2 weeks as promised. They were easy to install. The quality is excellent. I accidentally ordered a extra shade but caught my mistake on their follow up email to me. I called the next day and the mistake was fixed. Blindster promptly refunded my credit card. I plan to order from them again.

Date of experience: April 29, 2016
Minnesota
1 review
0 helpful votes
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Sceen Blinds
October 4, 2016

We are very pleased with the overall experience of purchasing our blinds. Initially, there were online tips on what kind of blind to buy, which helped make the final decision easier. We were sent samples that helped us choose the fabric. The customer service reps were helpful on the phone. The fit is perfect and the installation was fairly simple for my handy husband. For the quality, the price is very good. I'd recommend Blindster to anyone needing window coverings.

Date of experience: October 4, 2016
Ohio
1 review
0 helpful votes
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Blinds are very nice!
April 29, 2016

We received the blinds exactly as ordered. They fit perfectly and once we figured some things out, they all were installed without difficulty. I do wish there had be more detailed instructions for some of the small stuff. But we managed to eventually figure it all out. First blind took 2 hours of reading the instructions, deciphering diagrams and just winging it with a couple of items. After that, it took less than 20 minutes to install each of the remaining blinds.

Date of experience: April 26, 2016
Florida
1 review
1 helpful vote
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First Time Buyer
October 19, 2016

Looked at local stores before trying Blindster. Worked out very well. Measured and placed the order. Blinds and shades arrived very quickly. Install was easy. Saved a bunch of money this way and very happy with the results. We'd do it again.

Date of experience: October 19, 2016
Kentucky
1 review
0 helpful votes
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VERTICAL BLINDS
July 1, 2016

Customer service was very knowledgeable and helped in the proper sizing, measure and direction opening making it easy to order. The quality was excellent and I was sent fabric samples promptly!
I am typically not an internet shopper but this experience will have me ordering again!

Date of experience: June 30, 2016
North Carolina
1 review
0 helpful votes
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Back Porch Living
May 30, 2016

Our outdoor shades arrived and after installation, our back porch was even better than it had been. We loved the porch, but the afternoon sun made it impossible to sit there between about 4 - 7 p.m. These blinds still allow plenty of light, but filter out the harsh afternoon sun. They arrived in less than two weeks in perfect condition. This was a great purchase.

Date of experience: May 30, 2016
Pennsylvania
1 review
0 helpful votes
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Great product, great service
May 28, 2016

The online ordering process was easy, despite the wide array of options. The blinds came actually before the specified delivery date, which worked out great. Installation was easy, even if you are not a DIY expert. This was an all around pleasant experience, and the blinds were just as described. We are very happy with the final result, so we can highly recommend the Blindster!

Date of experience: May 27, 2016
Texas
1 review
0 helpful votes
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Smooth Transaction
August 20, 2016

We were moving into a new house and needed to change the window coverings on 16 windows! Taking measurements and placing the order online was easy and hassle free. We love how the blinds look! Great quality. We hired a handyman to install and they were installed in no time flat. We were so pleased with our purchase that my parents ordered from Blindster for their new home.

There was an issue with the shipping time, and the customer service person was so helpful and did a great job making sure we got our blinds on time!

Highly recommend!

Date of experience: August 20, 2016
South Carolina
1 review
1 helpful vote
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Never Disappointed
June 2, 2016

I've placed two big orders (big for me) and could not have expected more in value for my money, quality of product, shipping speed and customer support for one mis-measured window. In this day and age, these results far exceed other business experiences. Give Blindster a chance and you will not be disappointed!

Date of experience: June 2, 2016
Florida
1 review
1 helpful vote
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The double cellular shades we purchased fit perfectly. At first we didn't quite understand the installation instructions, and a quick call to Blindster customer service clarified everything, and they were simple to install. Before I ordered, the company provided me with all the free fabric and color samples I needed to make that decision. Once ordered, the blinds arrived in about a week. Compared to shopping at Lowe's or Home Depot, this saved us so much money, and we didn't have to have people in and out of our house.
Yesterday, I called and asked the company about what I would need to keep the blinds in place when closed with the window opened and breeze blowing. The customer service rep told me she would order me "blind stays" from the factory at no charge. Wow!

Date of experience: April 24, 2018
Florida
1 review
0 helpful votes
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Easy site, nice product
July 18, 2016

I found an incredible bargain using blindster.com over other online retailers. Initially I thought they were a little slow and had to call them to ask about my order but they committed to shipping the very next business day and then they arrived 2 days later. I actually have not yet hung the blinds yet but I'm sure I will be pleased.

Date of experience: July 18, 2016
Oklahoma
1 review
17 helpful votes
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I have used blinds.com for my last 6 houses, but I decided to give blindster a chance because I had been hearing so many commercials. I was very disappointed with the switch. This is a much cheaper looking product and the installation was much more difficult. Their valance system is not adjustable like blinds.com, and their large head screws make it impossible to slide the head rail in. The blinds look ok, but I won't be a repeat customer.

Date of experience: February 11, 2017
Maryland
1 review
0 helpful votes
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Easy to do business with
July 10, 2016

I heard the ads on Rush's show and decided to order them site unseen by phone. I had confidence in the quality just listening to their guarantee. I ordered 5 large white insulated blinds. They came in exactly 2 weeks to the day as promised. They installed easily and really do insulate. I opened the blinds on a 6 foot wide box bay window and the heat poured out of it from the sun. They will pay for themselves keeping unwanted heat out during A/C season and heat in during heating season. 5 blinds were 500 dollars. They are not blinds as you would think. You cannot adjust them so you can look out. They are solid, pleated, double walled material that fold up when you hoist them up. Get white as I did if you want light and insulation at the same time.

Date of experience: July 9, 2016

Overview

Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.

service
146
value
153
shipping
150
returns
51
quality
150