Blindster Reviews Summary
Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
Blinds are excellent quality with great pricing! We will be using Blindster whenever we need blinds again!
Ordering went well, installation was easy. ( only received 1/2 my order at first) waited a few days nothing. Looked at my online order there was no more tracking info. Nothing about shipment 1/2 ect. So I was worried the rest was lost or not being made. I emailed customer service. It was a couple days before any response. My other blinds came the day before they responded with a 2nd tracking number. Wasn't impressed with that but the actual blinds I got have been great. Thanks
Overall we were very satisfied. It took a little longer to receive than anticipated. If we would have received some communications between ordering and receiving that would have sufficed.
We order nine blinds for the front of our house. We are so happy with our new blinds that we'll likely order blinds for the rear of our house and replace the existing curtains.
Great service, Great Product. Needed some help in ordering and the customer service rep was extremely helpful! I have placed 3 orders with Blindster and referred them to others.
Easy to install.
Color is not an accurate match to picture.
From my first internet search for blinds to installing my last one my experience was totally convenient, professional and the product sold at incredibly low prices was a dream come true. I have and will continue to recommend this company to anyone that asks.
Smooth from start to finish. Great product. Easy to order. Kept us informed as to progress. Easy to install. Very satisfied customers.
I like the blinds but they will not function. I have not had time to contact the company send them back and have them repaired.
Measure twice, follow the precise directions to install, beautiful results. Could not have been easier.
We love our custom blinds! They look amazing. Great company! I haven't had to call customer service but I can only imagine it would be a good experience as well.
Good review good review good review is that 50 characters yet? :)
I would never purchase blinds from blindster again. I dont like the guide holes. The blinds are flimsy. I haven't returned them because I dont want to wait for other blinds. I will order different brands in the future. Not a good buy.
Very confident in their product and will use again.We now have ordered a second blind and will probably order more.
My blinds have not yet been hung as my closet renovation is not yet complete. I chose a soft pink and I like that the outside look is white.
When the blinds arrived they were defective. Blindster agreed to replace them, and advised me on 12/16 that the manufacturer would be remaking them, and I should receive them in 10-15 days. Allowing for the holidays, as of January 8 I still haven't received the replacements.
It's been 2 months since they were ordered, and I still don't have a working set of blinds.
I'm so sorry for the delay. I am checking with the factory and will contact you with the information right away.
Badly measured blind with poor paper-like material that scrunched up on one side. Customer service provided a refund, but kept some kind of $5.95 "service fee", despite my not doing anything wrong.
I'm so sorry you weren't happy with your shades. I agree with you that you should get a full refund. I will process a refund of the $5.95 right away.
Just purchased blinds so no comment on durability and longevity, with that said Blindster has been the definition of customer satisfaction. Upon ordering blinds I received an Emai from a rep not a robo and they had a few question regarding order. Minor things like size confirmation and the suggestion that I get samples prior to activating order. There where about 5 back and forth correspondents with the same rapid response. Price point was better than online competitors and sizes needed cost was outrageous at local vendors. Upon arrival the blinds where the correct size and color and fit great. Very easy to install, took about 15 min per blind. Total timeline from first contact to install about 3 weeks and this was over the Black Friday Cyber Monday sales. So far blinds work well, I had concerns since they are large single units 69x82. Purchased Premium Light Filtering double cell with side cord roll up. Definitely a 5 star rate.
I ordered a single blind for a door that required hold downs. The blind that I received was exactly what I wanted other than the fact that the end caps didn't have a hole for the hold down. I emailed and requested end caps either the holes. The replacements were the same ones I had, no hole. Other than that the blind was exactly what I wanted.
The exotic roller shades are pretty but don't roll tight, so it takes away from them. The corded pleated shades are nice, but the cordless are disappointing. The plastic handles are ugly and totally detract from them.
About the Business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you weren't happy with your blinds. I will contact you to see if we can get this resolved.