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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I love the look and quality of our new blinds but they arrived without the screws, etc. to install. I called Blindster and they quickly sent us some. The directions were pretty confusing to the point that I used some Youtube videos to supplement them in helping me get them hung. Overal good product and now that I'm familiar with installation I will order again.
Previous orders, everything was great. This order, 3 of the blinds would not open/close. Found the problem. The Small round plastic piece was not inserted into a housing. Once I did that the blinds worked.
I bought plantation shutters and the bottom line is they do not produce their stuff. My 7 day turn around turned into 29 days and a dozen calls. Finally they shipped in a little under 20 but only after a tremendous amount of pressuring and the whole way through they refused to give me a refund and lied that the blinds were already under construction. Keep in mind that they can easily claim this and you can't get out of the purchase. This is what they do... they advertise 7 days but then when you call to confirm your ship date they tell you there is a delay and it's an extra 20 days (estimated). By then you are out of luck because they claim they started working on your blinds and can't cancel. So you are locked in even though they knew from the get go that the factory they buy from is backed up and of course it's a lie that anyone works on a handful of blind projects for 30 days total. I will never buy from them again and be warned that all these online blind companies are the same and buy from the same factories. So do local companies in many cases but local companies are more up front about lead times. Blindster and Select Blinds all suck.
All my shutters are a great fit. I was short one hinge and drill bits were not the in package. The hinge and bits were mailed ASAP.
What a great service! We just recently moved into a 100+ year old house where all the windows are different, non-standard sizes. I couldn't believe how fast Blundstwr was able to custom cut and fit 17 blinds! We had them within a week. They look great. I will recommend to all my friends.
My vertical blind order for the master bedrm arrived today. They are hung with pride and when monies are available I will be ordering more.
The blinds I got were made of good quality and they fit perfectly. The customer service was great as well.
Blinds arrived ahead of schedule and were exactly as ordered. Quality is excellent. Will definitely recommend this company to others. Thanks Blindster!
I order blackout roller shade Vinyl and fabric for my bedroom, family room and inside mounted bathroom window.
The color are nice, The material is average quality. It easy to get wrinkle or bended. It is very light not heavy duty curtain. When you have breezed blow thru the roller shade, it move with the breezed which allow light to enter your room. I want it black out but it defeated the purpose. If you want completed black out, make sure you order outside mounted. The nail and tools can't be used. I have to use my own. Because it doesn't nail into the wall.
I will not order again because I want to upgrade my curtain to better quality looking. Otherwise cheap roller shade and it does black out the room without the breezed thought.
We ordered a new blind and got just the color we needed. We are very pleased.
We moved into a brand new home, with a big picture winow that slides open on each side, so I didn't want blinds rattling in the breeze. Blindster.com was the only place I could find vertical blinds that opened to the center! I love them!
Great value, quality and turn around time. Will order again.
Kris was an incredible help in placing my order. The website explains clearly how to measure your windows. The product is well constructed and arrived earlier than expected. Nice product and excellent website, plus solid customer service.
We are very pleased with the overall experience of purchasing our blinds. Initially, there were online tips on what kind of blind to buy, which helped make the final decision easier. We were sent samples that helped us choose the fabric. The customer service reps were helpful on the phone. The fit is perfect and the installation was fairly simple for my handy husband. For the quality, the price is very good. I'd recommend Blindster to anyone needing window coverings.
My custom Roman shades were affordable and fast! And they look great! Will order again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry for your experience and you have every right to be upset. I assure you that the normal production time for our faux wood shutters is 8-10 business, not including weekends and holidays, and we would never attempt to deceive customers as to the actual production time. However, the fact that you were not immediately notified of the delay is inexcusable. We did process a full refund the day on you contacted us to cancel the order. I sincerely apologize for your inconvenience.