Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 4th among Blinds sites.
Very happy with Blindster! We will definitely use them again.
We had just replaced all our old single pane windows with modern dual pane windows and thus decided to replace a few of the window treatments. We first called a local company which promises their product in 3 days but found them to be way out of our budget. We came across blindster.com among a few other websites and found blindster.com to be the best in terms of choices and ease of use so we placed our order with them and got our blinds ahead of schedule. We had an issue with one of the blinds so they sent out a replacement free! I will definitely recommend Blindster.com to my family and friends.
Right from the beginning you could tell you had good service, they wanted to make sure I was ordering the right color cellular shade. When I did not ask for sample they got sample out to me right away and made sure that I was ordering the right sizes. Had a little problem once I got my blinds some of them were delivered a color that I had not ordered, but this was taken care of right away and new ones were shipped within a week. I feel that they are good quality blinds
We've ordered from Blindster several times and had the best experience ever. They come fast, precisely measured, and look beautiful.
Love this company. Fast service, great price, easy installation. Coupons often available so look for them.
Wonderful product and easy installation once you get going with them. I had never installed any blinds before but am able to proudly say I did these alone. Customer service was excellent when I had a problem and talked me through it. Recommend!
One blind was not functioning, so they replaced quickly. Excellent follow up on the order.
It is tough to mess up your choices, dimensions, etc. with all of the customer service help/visuals provided by Blindster.com. I have had nothing but good experiences with them; plus very easy installation...
No problems with ordering and shipping. Everything looks and fits great.
Excellent service. Blind arrived promptly and was easy to install.
I was a bit skeptical ordering blinds online but they came very quickly and look beautiful. Customer service was very helpful and always very polite. I will highly recommend Blindster to family and friends and will order again when I have the need.
With three orders (15 blinds total) accurately fulfilled by Blindster over the span of a year or so, I consider their products and service to be outstanding. I made an error in measuring one item, and a replacement blind was provided pronto to correct the error. On a second occasion, a blind was damaged in shipping. They replaced the damaged item promptly and without hassle. I have no reservations about recommending them!
I was extremely pleased with the speedy delivery, quality of the product and ease of installation.
Very positive experience! The shades I ordered are for an Automotive/Diesel lab. Very durable and washable and the people at Blindster.com were very helpful. The whole process was simple and fast.
We replaced all of the old gray metal blinds in our house with the mocha colored wood blinds - what a difference they make!
I have learned thru experience that this is the most user-friendly internet site to purchase blinds from and the best in customer service, even if a problem arises from an error in customer measurements. They really do stand by their promises. I just wish they offered drapes too.
Ordered by phone for the plantation shutters 11 windows. All fit well
Ordered a large (71x60) vinyl roller shade. It is much higher quality than the one it replaced. Rolls nicely and hangs evenly. Could use a plastic handle. We are ordering another one for the living room.
It was all our fault till we advised that we gave them an inside measurement and they,(the factory), cut and sent an outside measurement on 2 of the 4 blinds. They made us take all kinds of pics that they didn't accept and approve and we needed to redo pics a second time to prove we were right. They didn't like us using a wood 36" ruler, so we had to take more pics with a yellow ruler. Then we noticed, in big and bold instructions to the factory on the invoice was a large note saying "INSIDE" measurement and they cut an OUTSIDE measurement. Factory blaming us, then blaming the sales person... not as easy to deal with as the prez of the company says on his radio ads. Bad experience.
I am a contractor by trade so I know how to measure windows for fitting things such as blinds. This is a 101 type of thing to do. My disappointment is getting the blinds 1/8" larger then the opening I measured. It is stated that the deduction is taken into account for proper fit, but that was not the case with 2 of my orders. Lucky for me I was able to alter the opening in order to fit the blinds so I didnt have to return them. Your people at Blindster.com need to pay attention to what they are doing when they are making the final product. Next time if there is one I will make sure I deduct just a little more so this is not an issue again.
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you were so unhappy with our service. I apologize for the inconvenience and hope you will give us another chance.