Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 4th among Blinds sites.
Sandra in customer service was incredible. She noticed that I had ordered a blind in which I had not been sent a sample. She delivered one promptly, making sure that I ordered exactly what I wanted and later called down to production when I had a last minute size change. She could not have been better. My blinds arrived quickly and are perfect! I am so happy!
I ordered 2" wood blinds for most of my house from Blindster for the first time in 9/2016 and I have been very satisfied with the quality of the blinds and the ease of ordering process. Customer service was very friendly and quick to respond to any questions I had. Will definitely be reordering from them in the future.
From order date to delivery date all went smoothly. Installation of the shutters brought no surprises. We are very happy.
The cordial personalities of those in customer service was not only helpful but refreshing. Everything that is promised in their advertising is true. A pleasure to work with this company and we love our blinds!
Simple to order, fast manufacture, great prices, beautiful blinds.
As a builder it may have been easier for me to communicate my needs, but the person I worked with was totally equipped with all the product knowledge to make the sale. The product and delivery time was as promised. I will definitely refer or buy from you again.
I have ordered all of our blinds from blindster and have never had a single problem and the prices are great and the product is good quality
Very easy - high quality - great price. Excellent experience.
All packaged well and that IS part of the experience. Biggest thing I noted was the mounting brackets could be redesigned for the cordless aluminum mini-blinds to be a little more versatile.
After a simle phone call to Jim i ordered plantation blinds for my living room. Easier and quicker to install than it was to unwrap them. They look "awesome". My only regret is why i didn't install these months and months ago. Price and quality were fantastic as well., and my wife loves them... Which is a big time plus:-)
We selected the roman shades for our bedroom but they not only do not stay up when raised, they sag and hang down on one side. No amount of adjusting, fidgeting or folding fixes the way they appear when raised. We also ordered shades from Blinds.com at the same time and are much more satisfied with the quality.
The blinds are wonderful. The measurements are spot on and they were easy to install. I will be ordering more. Thanks
Very easy to navigate the site and order my blinds. Instructions could have been clearer but eventually figured out how to attach and hang.
Very happy with my new blinds. They fit perfectly and look great. I considered window treatments with the blinds but I like the blinds so much I don't think I'll cover them.
Blindster.com is a fantastic company. The blinds we purchased are gorgeous. Prices are fantastic & customer service is by far the best customer service team I have even encountered. Thank you Blindster. I will be back.
I have ordered blinds from Blindster.com multiple times and have consistently had a great customer experience.
Blind star did create everything to perfect measurements but the directions were not explicit in how to install though it was fairly intuitive.
The workers were very helpful. They sent samples and once we made a decision the window treatment arrived within 10 days and fit perfectly!
Very good price and quality
We are very pleased with our blind purchases. We bought 9 sets and they all same in perfect. They were very easy to install and look great.
About the Business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you aren't happy with your shades. I will call you to get this resolved.