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BlindsterReviews 3,585

4.6

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
147
value
154
shipping
151
returns
51
quality
151

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Texas
2 reviews
0 helpful votes
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Very happy with the product.
June 10, 2016

I had order blinds before through blindsters and always experience great coustomer service. Very satisfied with the product. I have recommended to family and friends.

Date of experience: June 10, 2016
Florida
1 review
0 helpful votes
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Beautiful Blinds!
June 10, 2016

The shipping was fast & accurate.The blinds fit perfect! Very Good quality blinds. Just ordered another one :)

Date of experience: June 10, 2016
Michigan
1 review
0 helpful votes
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Excellent
July 12, 2016

Unhappy with my decision to order the divided faux wood shutter, and still not sure what I will finally do but all my contacts with the people I've dealt with have been so helpful, especially James. I will be ordering five more shutters within the next few months. They will not have the divider board in the center!

Date of experience: June 10, 2016
California
1 review
0 helpful votes
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Good Blinds
June 10, 2016

I ordered one roman shade blind and one shutter, they both fit the window very well, and they both look very nice.

Date of experience: June 9, 2016
Illinois
1 review
0 helpful votes
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Ordering faux blinds
June 10, 2016

The blinds are beautiful and arrived sooner than expected! This is my 4th time ordering from Blinder and I will not order blinds any where else!

Date of experience: June 9, 2016
California
1 review
0 helpful votes
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Very satisfied.
June 9, 2016

I received the samples, placed the order and was happy with my purchase. I would recommend this company, and will order from them again.

Date of experience: June 9, 2016
Illinois
1 review
0 helpful votes
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Blinds for seeing
July 11, 2016

Easy access and detailed instructions. Product arrived on time and fit perfect. They look great. Family thought I did well.

Date of experience: June 9, 2016
Virginia
1 review
0 helpful votes
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Happy
June 9, 2016

Nice blinds I will buy all my blinds here for now on. So simple. Thanks!

Date of experience: June 9, 2016
New Jersey
2 reviews
0 helpful votes
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Everything as advertised
June 9, 2016

Fast shipment, good price, good quality. I would recommend them.

Date of experience: June 9, 2016
Ohio
1 review
0 helpful votes
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Great Blinds
June 10, 2016

Ordering and receiving the blinds were easy and the quality of the material/manufacturing was great. We are ordering larger ones for our french doors!
Thanks

Date of experience: June 9, 2016
Illinois
1 review
0 helpful votes
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My bottom up top down shades came with a small plastic piece unattached. I contacted the company and worked with someone to figure out what it was. Together we realized that I would need replacement shades sent. This was done and now my shades are perfect. I appreciate the price, the guarentee and the excellent customer service!

Date of experience: June 9, 2016
Massachusetts
1 review
0 helpful votes
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Great Service and Great Product
June 9, 2016

Costs were as stated and product received as promised. Can't ask for more than that!

Date of experience: June 9, 2016
New Mexico
1 review
0 helpful votes
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Easy Peasy
June 9, 2016

I ordered the shutters for the windows in my home. Installation was super easy. The order was missing 4 pins for one of the shutters but I informed customer service and they were sent out no questions asked. Somehow I missed 2 windows (my bad) so I will be receiving that order tomorrow! Super excited.

Date of experience: June 9, 2016
Utah
1 review
0 helpful votes
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Although two of the valances arrived cut a little too short, the moment I called Blindster and completed their form and sent photos, the correct size valances were on their way. 100% satisfied.

Date of experience: June 9, 2016
Alabama
1 review
0 helpful votes
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Great blinds
June 9, 2016

I ordered bedroom blinds and was very happy with the product. It fit perfectly and was a great value. :)

Date of experience: June 8, 2016
Oregon
1 review
0 helpful votes
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Good experience.
June 9, 2016

Ordered 18 different Faux 2" blinds. Made 2 mistakes specifying the size got replacement with no issues. Overall good price, good customer service.

Date of experience: June 8, 2016
Virginia
2 reviews
0 helpful votes
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Poor standards of quality
June 8, 2016

None of our blinds came with directions for installation, or with the tilt wands. One set can't be adjusted... the pulls won't hold in place.

Date of experience: June 8, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had problems with your order!
It looks like you have been working with Kelley and we have ordered the remake and the parts you need. I will call you to make sure everything is resolved. Thank you for your patience.

Texas
1 review
0 helpful votes
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AWESOME!
June 9, 2016

I had ordered new blinds for all windows in the home just purchased. Deliver was on time and correct. I messed up on one measurement and replacement was provided quickly. Great customer service!

Date of experience: June 8, 2016
Illinois
1 review
0 helpful votes
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Excellence
June 9, 2016

Everything fit just perfect and was easy to install. We received our blinds really quickly and I liked the fact that they had me double check my measurements before finalizing my order. Mistakes could have been costly for myself doing an entire house.

Date of experience: June 8, 2016
Pennsylvania
1 review
0 helpful votes
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I made a mistake...
June 9, 2016

I ordered my shades with the pull chains on the right for all of my windows, but I didn't realize that one of my windows has its locking mechanism on the right side. When I installed the shade and the pull chain, it interfered with the lock. I called Blindster and they sent me a new shade with the pull chain on the left side - free of charge! It was easy and they didn't make me send the original back. Great customer service!

Date of experience: June 8, 2016