The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
Placing my order seemed to be rather difficult and drawn out. I had my window dimensions when I placed my initial call to order, but received a series of follow-up communications to ask clarifying and subsequent questions, as if the person who took my order did not do so in a complete manner.
The whole process is straight forward. They even accommodated me when I had to cancel because I made an error on my order. I was then able to reorder correctly.
We strive to give the best service in the industry... real people helping people.
So easy to purchase. All I had to do was measure and choose shades. Will definitely shop Blindsgalore
Again.
I recently ordered some new blinds, I took the exact measurements and sent them off, I waited about a week and came home from work and they were on my front step, so before my wife got home I installed them, it took about 1/2 an hour to install, these are the best looking blinds I have ever installed, and they fit perfectly, I am now going to order some for every window in my house, I LOVE THESE NEW BLINDS SO MUCH
I had a problem with my order ( my mistake) I called and quickly got through to a very helpful representative and my problem was resolved quickly,thoroughly and painlessly. Very impressed with this company.
I love my shades and will definitely be ordering more with you!
Our vertical blinds add an elevated, yet classy look to our home, all done within a reasonable waiting time and budget. Would highly recommend as Blindsgalore offers quality products.
We ordered the roller shades with a metal chain that rolls down on the front side - not window side. The shade looks great. The roller seems very sturdy. The chain is built to last. But I'll never order front drop roller shades again because accessing the chain is cumbersome at best.
I purchased blinds in 2018 and need to replace three of them. I called Blindsgalore's customer service and they found my previous order. No remeasuring or size guessing. Easy Peasy!
That's our goal... Easy peasy!
Delivery was as offered during the purchase. Very well packaged upon receipt. Blinds are perfect. Exactly what i needed, wanted and expected.
Ordered my blind on Sunday and it was made and shipped Monday. Blind is very good quality and looks perfect. Great product and amazing customer service. I will use Blindsgalore for all my needs going forward.
Second time getting blinds from here! Always great product & service if you need help!
I ordered a sample and was going to place an order. But then the color that I want did not list in the options. I contacted the sales and she was not sure why that was taken off from the site. She told me to choose other basic colors and write the correct color in the special instructions which I did. I emailed her the confirmation number and make sure she saw the remark after placing an order. However, I still received wrong color. I contacted the sales immediately. After a week I received the correct color and installed it. I am happy that I finally got the color that I want. I gave four stars because there is another issue. The sales told me to donate the wrong blinds but the box is too long to fit in my car even if I put down the back seats. I personally don't mind to donate it. I can only think of an U-Haul van but then I have to pay for the rental fee which is not cheap.
We are just happy that you have shades that you love! We encourage you to donate OR recycle the shades... whatever is best for you!
The blinds look good but the quality is not great. I'm still in the process of getting them replaced due to broken shutter blades that arrived broken in the box.
We are sorry that the order arrived damaged in transit. Your remake is in the works!
I have installed and the shades meet my expectations. I wish that color side points to outside.
It seems that the quality is good.
Unfortunately, the white color on the street side has become an industry standard due to HOA restrictions on colors that many communities choose to adhere to.
Very good quality, good looks. The only thing that we would've liked it the valence to be a wash with the window trim and not sticking out but it doesn't look bad. Overall good experience.
Being a repeat customer makes purchasing less worrisome. Colors are tricky on computers but I've been pleased with the delivery speed of samples when necessary. Products are made well & customer service has been good.
Our free samples are the perfect way to ensure that you get the desired aesthetic for your project!
While the blinds seem well put together and of decent quality, one out of 5 I ordered is uneven when installed due to manufacturer defect (one of the cords is shorter than the other) and all 5 are between 2 to 3 inches too short.
We are here to help with any issues that you may encounter and will be reaching out!
We apologize for the confusion, but glad to see that the service team has been working to resolve the issue. We appreciate your understanding!