The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
Love my blinds. Great quality at a great price. The only issue was shipppbg. I was not informed it would take extra time (3 weeks) due to the length of the blinds. The lack of communication and delay were a problem. Once the blinds came I was very happy.
This lovely blind was just as described. It went up quickly and works wonderfully!
I ordered the auto shade but was unaware that a remote had to be ordered separately. This was unclear on the website— it needs to be improved on the website
Had my color, and saved $600 overall, but I have to install it, so, we'll see
It took a little longer than expected to arrive, but was in good shape. Unfortunately, no assembly instructions were in the package (the invoice showed they were to be included), but we were able to print something from online. It was quite easy to install, and we like it.
Product came as expected and had no difficulty in installing.
First fulfillment came with one shade wrong size, another wrong color. Second fulfillment came with the size correction for first shade. The second shade had the correct color, but now is sized wrong. Third fulfillment came with "second" shade in correct color and size. Case closed
We are sorry that you had to revisit your shade order to get it perfect, but happy to know that it is resolved and you have great shades now! We appreciate your patience!
Very good. Thanks a lot for another great shopping experience.
Both blinds fit well and were easy to hang and look good
The product is excellent. The customer service is hard to reach a live agent. Once I did the replacement was seemless. Difficult communication at the beginning, but ended ok. You need more agents and less wait time (up to 15 min -listening to the jingle - then still hung up - several times).
We apologize that you had to wait and appreciate your patience! You can always email or chat us up thru the website too!
Order arrived quickly. Love the blind. Hung easily.
So far good. Communication excellent. Arrived on time.
The website explains how to measure very carefully so that you get the exact blind that you want. I also find they often have great sales, and excellent customer service support.
The ordering process was easy to follow. All blinds were in good working order when received and installed easily.
I love the new blinds I ordered from Blindsgalore! They arrived in a timely manner and were in perfect condition. The measurements were perfect. I will continue to order blinds and shades (previously) from the company. Highly recommended!
My experience was very positive. I ordered a total of 10 blinds, and when I had questions, Blindsgalore was very helpful and responsive.
My shopping experience was very easy and efficient.
We ordered premium wood blinds for five different windows. They arrived promptly and were easy to install. One was slightly defective and Blindsgalore replaced it promptly and without any hassle.
Great experience and awesome customer service! So helpful with issues on my orders. Mahalo
Easy to order and received the blinds in a timely manner and were as described. I am very pleased with this product!
You make it so easy to view, choose and order. Thank you.
We apologize for the confusion! Most orders ship via Fedex or UPS, unless, as you mentioned, the size of the order exceeds their limits, in which case we use specialized freight carriers. We appreciate your understanding!