Blinds.com has a rating of 4.6 stars from 2,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.
Very easy ordering. Delivered in a timely manner. Product is her good quality
Would order from them again
Ordering process very customer friendly, better price than local stores and some other on-line sites
Original discount was not applied on the website but Blinds.com took care of it and credited my account.
I did not receive the 45% discount (Memorial Day Discount) at check out.
Fit perfectly, easy to install, work easily, we're very happy. Time will tell if these hold up well.
I ordered 2 inch deluxe wood blinds on 2/10/19 with a 4 day estimate on making them. On the 17th they said they are back ordered and I'd have them by the 27th. On the 28th I emailed them asking for an update and they said I should have them by March 7th. March 8th I received shipping confirmation. March 14th the shipping provided arrives with 1 set (out of 3) of blinds. Called the company and apparently they shipped in 2 packages and they forgot to provide both tracking numbers. Second package arrived on March 15th.
There was a sizable dent on the rail of my 95 inch blind but I straightened it out no problem, and it was on the backside anyways. All the blinds are the exact length (to the 8th inch) I ordered. Quality seems better than the same product my father ordered from SelectBlinds and were about 40% cheaper.
All in all, shipping could have been better. Communication could have been better. Time line could have been better and I could have been a lot less irritated checking on them every day. But the price for the quality is the best I was able to find. I'll order for my other 13 windows now and just not bother checking on them for a month or so.
So far so good lets see how i receive it. I received my blinds and look great, work perfect and excellent fit thx i will buy from you again
So far so good lets see how i receive it
...Shipped quickly and fit was as ordered. Thank you...
My third time using your company, was so satisfied the first time, perfect size, color, and always on time. Woohoo.
Real easy shopping, thanks and had my color too.
Blinds arrived on time, in perfect condition. Sizing wss spot on!
My second time purchasing from Blinds.com.
Great website. Easy to maneuver through the ordering process. Very efficient ordering and processing.
First I was sent a blind that was much lighter than what was ordered online. They were good about sending a replacement. The installation has been a disaster. The parts lists to confirm that what I received is correct shows "no image" next to part numbers (see picture below), so I don't know if what I received is correct. The pictures on the instruction sheet don't match the parts I received. When I called service they emailed me the exact instruction sheet I already had. I explained and sent pictures to them that what I received won't fit. They said install it and send more pictures. When I explained and sent pictures of the center bracket sticking out so far that I can't mount the valance, they said it's on backwards. So, I drilled more holes in my door and mounted it the other way (see picture below), so now you can see the center bracket with screws above the valance. Not a pretty sight. After going thru 2 service people, very nice, but not very helpful, I was told I was suppose to receive the screws, nuts, etc ( see picture below) but they couldn't tell me what they were for. I had to use my own screws to mount the center bracket, since they weren't included with what I received. See picture below, the side pieces for the valance are too long, so can't be mounted without cutting them shorter. There's no hole at the bottom of the blind to mount the down bracket (see picture below). After spending many hours reinstalling, sending pictures & emails to service, they have stopped responding to me. This has been the biggest waste of time for a crappy product. I still can't believe this is Blinds.com. All the hours I've spent for 1 blind, at $1/hour I would have saved money to have a local company do the job.
It was easy and they were very helpful. Came to Hawai, but they did send it. And i'm just going on till I get to the office
Very impressive configurability, and a good job at describing/explaining what all the products & options are.
Great customer service, Uresa!
Took a couple of tries to get the right extension brackets but customer service was great and very helpful
Was very good, this is my 2nd order, color is perfect and matches my curtain, I like the mini blinds for my bedroom.
It was double blind. One of the blinds falling off of the stick so i had to reglue blind again. I did not expect that.
One of my sunscreens arrived wit a cracked cord anchor. I plan on glueing it because the job needs to be completed asap
My friend and I worked as a team to build out the project for my condo. It was fun and easy to do. Thank you team for the awesome promo!
I ordered from you recently and am so impressed with the quality of your products! I will buy more!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Thank you so much for taking the time to let us know about this. I am so sorry you did not receive all the parts needed, and for the installation troubles these product issues have caused as well. I can understand how disappointing this experience has been, and I really would like to see how I can help. Please email us at socialcare@blinds.com with your order information and email, and once I hear back from you with these details, I can look into this right away!