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Blinds.com

Overview

Blinds.com has a rating of 4.6 stars from 2,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service
699
value
108
shipping
113
returns
69
quality
2,373
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135,345 reviews
+113
How would you rate Blinds.com?
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New Mexico
1 review
0 helpful votes
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Good deal
April 16, 2025
Updated review

I ordered 4 shades and 3 of the four didn't fit. Blinds. Com replaced all 3 at no extra charge and I didn't need to send the originals back. The replacements were the proper size and I got them pretty quickly. Excellent customer service.

Date of experience: March 26, 2025

Very easy to order
March 2, 2025
Previous review

Very easy to order. Hopefully quality will be good and installing them will be just as easy!

Date of experience: February 20, 2025
Alabama
1 review
0 helpful votes
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Satisfied
May 7, 2025
Updated review

I received my blind on time and I'm very satisfied with it. This is my third blind I have ordered and all were the right size and fit perfectly. Highly recommend these.

Date of experience: April 27, 2025

This is my third blind I have ordered
March 21, 2025
Previous review

This is my third blind I have ordered. All have been just what I needed and helps keep the hot sun off of my windows. So far very satisfied.

Date of experience: March 11, 2025
Tennessee
1 review
0 helpful votes
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I contacted Blinds.com, scheduled a measure appointment for a large, oversized, odd sized window. At first, things seemed to go "OK", not great as it took some time for the person to measure to finally make an appointment. I finally got thru that, ordered what I needed. Blinds were shipped to the property address. I scheduled the window install from the website as that seemed to be the only way I was able to communicate with them. Finally got a call from someone saying that installation would not be for a month. Completely unacceptable. I told the Customer Service agent that was unacceptable. She proceeded to tell me that in that case, they would not be installing at all. I paid for installation, never got it, called numerous times to customer service to no avail. Be very weary of using this company to do your blinds, or you may find yourself in the same situation I did. I finally contracted an outside installer to install the blinds. Never again would I ever do business with this company, period.

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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What a mess!
December 13, 2024

Placed order on Nov 11th... Dec 3rd and still no package. UPS tried to deliver but wanted $230 dollars extra shipping, even though the order/receipt clearly said Free Shipping ($0). Blinds.com said they would notify UPS immediately to attempt a new delivery. They didn't and now the package was shipped all the way back across the US to (CA to DE). Only to have Blinds.com reject the package. What a mess...and so much for Carbon Footprint. Can't wait to see the condition of the package when (if it ever arrives). This shipment has 41 tracking updates. It was 6 blinds coming to a single address. Have been on hold for 30 minutes trying to resolve. Don't bother with LIVE CHAT...it's another 30 mins before someone responds.

Date of experience: December 3, 2024
Kansas
1 review
0 helpful votes
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Hard to Choose
November 9, 2024

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: December 17, 2024
Georgia
1 review
0 helpful votes
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I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.

Date of experience: October 28, 2024

Jared Reeve was so helpful and great to work with
September 14, 2024
Previous review

Jared Reeve was so helpful and great to work with. Thank you!

Date of experience: September 4, 2024
Kentucky
1 review
0 helpful votes
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LIVING ROOM
April 18, 2025
Updated review

Satisfied with the blinds for our living room. I did not realize the cells were a different size than those i installed in my bedroom, but I and my husband are happy with them and have ordered additional blinds for adjacent rooms.

Date of experience: April 8, 2025

Simple, quick and easy!
March 1, 2025
Previous review

Simple, quick and easy! Prior purchaser and I love the blinds installed in my bedroom!

Date of experience: February 19, 2025
Arizona
1 review
1 helpful vote
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Not Impressed
April 15, 2025
Updated review

My order was lost in their system for over a month. Nobody did anything until I called to ask about delivery status. At that point they found and started processing my order. I haven't heard from anyone about scheduling the install I paid for as yet. I'm two months in on this order this far and still have my old blinds on my windows.

Date of experience: April 5, 2025

Easy to use and great promos!
February 22, 2025
Previous review

Easy to use and great promos!

Date of experience: February 12, 2025
Ohio
1 review
0 helpful votes
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Good quality for the price
April 17, 2025
Updated review

Could not find the best color match, but overall pretty satisfied with the color. Blinds are sturdy and are definitely better quality than local big box stores.

Date of experience: April 7, 2025

Super easy to order
February 28, 2025
Previous review

Super easy to order.

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Easy transaction, great fit, nice appearance
April 17, 2025
Updated review

I measured the blinds as the website directed and they ended up being a perfect fit. The website is very easy to navigate. The blinds came on-time, easy to follow instructions and simple installation. I wouldn't hesitate to purchase again.

Date of experience: April 7, 2025

Customer service was helpful over the phone and the...
February 26, 2025
Previous review

Customer service was helpful over the phone and the website is very easy to navigate.

Date of experience: February 16, 2025
California
1 review
0 helpful votes
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Haven't installed yet.
April 17, 2025
Updated review

I am redoing a bedroom and am in the process of painting walls, slider, door, trim as well as whitewashing the beams. The installation of the blinds will occur after the painting is finished.

Date of experience: April 7, 2025

Fairly easy directions for measuring
February 27, 2025
Previous review

Fairly easy directions for measuring. I Definitely needed color samples to match colors, which arrived quickly. I have previously purchased vertical blinds for other sliding doors and they are very attractive.

Date of experience: February 17, 2025
Minnesota
1 review
0 helpful votes
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Awsome
April 17, 2025
Updated review

Excellant service-would highly recommend, if your looking for blinds look no further **************************************************************************************

Date of experience: April 7, 2025

Excellant company to deal with
February 22, 2025
Previous review

Excellant company to deal with

Date of experience: February 12, 2025
California
1 review
0 helpful votes
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Experience with blinds not that good
April 18, 2025
Updated review

The guy who gave blinds advices just wanted me to purchase expensive ones, and when I decided to degrade to some normal materials, his tone was not that friendly, and said it would look cheap. The another guy who came to install the blinds was indifferent, not having a good service attitude all the way. It is only when I gave tips to him that he smiled sincerely. Overall the experience is not good for me.

Date of experience: March 17, 2025

So forth it's ok
February 28, 2025
Previous review

So forth it's ok.

Date of experience: February 18, 2025
Texas
1 review
0 helpful votes
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Perfect Fit and the color and cell size I wanted!
April 26, 2025
Updated review

I ordered samples, then followed the clear measuring instructions. Happy to say everything went perfect! They were easy to install- and look GREAT!

Date of experience: April 16, 2025

Best variety of choices, from color to sizes!
March 6, 2025
Previous review

Best variety of choices, from color to sizes! Wonderful to get free samples to make sure you are getting the right color and texture. Topped off with fantastic customer support!

Date of experience: February 24, 2025
Washington
1 review
0 helpful votes
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New blinds for my new windows
February 6, 2025

Website was easy to use and had great discounts. Product was very well packaged. Instructions were clear and concise. The clips are very sturdy as well as the draws. You definitely get what you pay for. They look fabulous.

Date of experience: March 20, 2025
Arizona
1 review
0 helpful votes
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I hate this question
February 11, 2025

So far so good but I'm not thrilled that I have to have a measure appointment. I'm in a huge hurry for this shade so don't want to add time. It seems like a very simple measurement so don't know why I need an extra appointment.

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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Being able to price the various samples that I was able to order and see the samples in various times of the day on my windows helped me make the right decision on my blinds. I am glad I called back to add 1/2" extra to the length like my part-time employee told me to. I feel everyone should do this for Cellular Blinds. The binds fit well and look beautiful in my home office. I used the date my client who does construction installed my Bali Light Filtering Blinds in the Cosmopolitan Style in the White Lace Color.

Date of experience: March 27, 2025

Matthew was such a great help
March 1, 2025
Previous review

Matthew was such a great help. Your website and samples were wonderful. Your video was great also.

Date of experience: February 19, 2025
Arizona
1 review
0 helpful votes
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Came earlier than expected
February 12, 2025

Easy to order, but the delivery dates given with the order were much later than when the blinds came. (The blinds came much earlier) It would have been nice to get a realistic date when I placed the order.

Date of experience: March 22, 2025
Nevada
1 review
0 helpful votes
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2" pecan wood blinds with cloth tape
April 17, 2025
Updated review

Blinds are beautiful and darken the room a little more than expected but that's okay. The lift feature is great. I would have preferred the tilt mechanism to be corded rather than the twisty stick. It doesn't seem to close them as tightly. Also they would look more elegant with a wider cloth tape—perhaps 1.1/2- 2 inches When I was building my order I called CS with some questions; they were very helpful, spoke American and were good communicators. Order took about 10 days. Easy to install. I plan to replace blinds throughout the house as I can afford them. Overall A+

Date of experience: March 7, 2025

Some of the options for the blinds weren't listed
February 27, 2025
Previous review

Some of the options for the blinds weren't listed. It's a though we have 2 options, that's it, pick one. I would have rather had a pull string for blind angle/open and close rather than the stick.

Date of experience: February 17, 2025
Colorado
1 review
0 helpful votes
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Happy
April 17, 2025
Updated review

Easy to install. Pro Tip: order 2" extra in height. Blinds don't "relax" easily to full length. Why a minimum of 100 characters here?

Date of experience: April 7, 2025

Pretty easy to get what I need
March 3, 2025
Previous review

Pretty easy to get what I need.

Date of experience: February 21, 2025