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Blinds.com

Overview

Blinds.com has a rating of 4.6 stars from 2,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service
698
value
108
shipping
113
returns
69
quality
2,365
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134,723 reviews
+113
How would you rate Blinds.com?
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Georgia
1 review
0 helpful votes
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Customer service and installation were excellent.
October 29, 2024

When we felt we may have made a mistake in he fabric we ordered, customer service offered to replace the drapes at no charge. The installer was able to install six large shades in less than an hour, very professionally.

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Easy to order, easy to install.
December 3, 2024

Found what I needed from the extensive fabrics and styles offered. Was satisfied with the shade received. Had no problems with the order or the shade.

Date of experience: January 7, 2025
Canada
1 review
0 helpful votes
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N/a
December 5, 2024

Blinds.com comes highly recommended from a friend, also members of the reddit community speak highly of blinds.com I look forward to outfitting my entire house with shutters from blinds.com

Date of experience: January 12, 2025
Wisconsin
1 review
0 helpful votes
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Faux wood blinds
April 17, 2025
Updated review

My first order got lost, but Blinds. Com was quick to make it right. The quality is very good and the color matched great!

Date of experience: April 4, 2025

Easy to follow instructions
March 1, 2025
Previous review

Easy to follow instructions

Date of experience: February 19, 2025
Arizona
1 review
0 helpful votes
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White header and footer
April 15, 2025
Updated review

I was disappointed with the white header and footer. No where in the buying process did it mention this. Xxxxxxxxxxxxx34 50

Date of experience: April 5, 2025

I didn't see where to enter the lowest dimension for...
March 1, 2025
Previous review

I didn't see where to enter the lowest dimension for the width and the greatest dimension for the height.

Date of experience: February 19, 2025
Tennessee
1 review
0 helpful votes
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Seamless
November 1, 2024

Simple and easy to select color and enter dimensions when ordering. The installation was straight forward with no complications.
This is the second time I bought from blinds.com and I will do it again when I need more blinds.
Quality blinds with no hassles in ordering or installation.

Date of experience: December 9, 2024
Virginia
1 review
0 helpful votes
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Great product. Less than great installation instructions.
December 18, 2024
Updated review

Ordering was a pleasure.
I've forgotten the name of the individual who guided me through the measuring and selection process, but he was a pleasure to deal with.
The quality of the shutters is excellent.
The installation instructions that accompanied the shutters were not lucid enough for me to do the installation. I appealed to customer support. This led to a series of e-mail messages, a wait of several weeks, and another phone call from me before this was resolved with several videos that finally gave me enough info to proceed with the installation. Had those videos been provided earlier, I would have given five stars

Date of experience: December 8, 2024

Jason made this purchase possible
November 3, 2024
Previous review

Jason made this purchase possible.
His quick and frequent responses led me to choose Blinds.com.
The various videos on how to measure were wonderful.

Date of experience: October 24, 2024
Virginia
1 review
0 helpful votes
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Pricey, but good
November 24, 2024

Shopping was easy. Arranging measurement and installation help was also a breeze. Even with the discounts, I found the prices quite high. The guy who did the installation was fantastic. Very happy with my blinds, the way they look, and the whole process.

Date of experience: December 10, 2024
Tennessee
1 review
0 helpful votes
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I contacted Blinds.com, scheduled a measure appointment for a large, oversized, odd sized window. At first, things seemed to go "OK", not great as it took some time for the person to measure to finally make an appointment. I finally got thru that, ordered what I needed. Blinds were shipped to the property address. I scheduled the window install from the website as that seemed to be the only way I was able to communicate with them. Finally got a call from someone saying that installation would not be for a month. Completely unacceptable. I told the Customer Service agent that was unacceptable. She proceeded to tell me that in that case, they would not be installing at all. I paid for installation, never got it, called numerous times to customer service to no avail. Be very weary of using this company to do your blinds, or you may find yourself in the same situation I did. I finally contracted an outside installer to install the blinds. Never again would I ever do business with this company, period.

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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ORDERING AND DIRECTIONS WERE EASY. PRICING WAS VERY GOOD. Measured everything as directed on web page. Choosing colors and design were easy to follow. Ordering went smoothly and blinds were received on date specified. Installation went smoothly for a do it yourselfer. Excellent experience.

Date of experience: January 7, 2025
Connecticut
1 review
0 helpful votes
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Great blinds!
December 2, 2024

Good site, clear ordering process. The blinds I ordered are great: easy to open and close, correct vertical dimension makes it look better than others I've bought.

Date of experience: January 6, 2025
Texas
1 review
0 helpful votes
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Look Great and Great Service
January 10, 2025
Updated review

Received my order with a couple that ca.e damaged. Ther were replace immediately and we are so please with our order and will be ordering for our main home next!

Date of experience: December 31, 2024

Sales are deceiving
November 26, 2024
Previous review

Sales are deceiving.

Date of experience: November 16, 2024
Ohio
1 review
0 helpful votes
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Great Product
November 29, 2024

It was very easy navigating the website. I ordered my blinds by the measurements and received exactly what I ordered. Efficient shipping and great prices.

Date of experience: January 4, 2025
Tennessee
1 review
0 helpful votes
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Completed as ordered
November 28, 2024

It takes a bit to figure out how to navigate this site and it hard to look at colors. However, I have ordered from this sight before and I liked the product very much.

Date of experience: January 2, 2025
Georgia
1 review
0 helpful votes
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New Bedroom Blinds
February 4, 2025

I find many options and styles to choose from on blinds.com. I am a repeat customer. I found the installation quite easy as I was replacing similar shades that I purchased 8 years ago.

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Everything fits perfectly
April 16, 2025
Updated review

Very nice customer services. Received 3 blinds that were miscalculated on my end and they were able to help me get three more with no cost.

Date of experience: April 6, 2025

Quick and easy great deal
March 1, 2025
Previous review

Quick and easy great deal

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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What a mess!
December 13, 2024

Placed order on Nov 11th... Dec 3rd and still no package. UPS tried to deliver but wanted $230 dollars extra shipping, even though the order/receipt clearly said Free Shipping ($0). Blinds.com said they would notify UPS immediately to attempt a new delivery. They didn't and now the package was shipped all the way back across the US to (CA to DE). Only to have Blinds.com reject the package. What a mess...and so much for Carbon Footprint. Can't wait to see the condition of the package when (if it ever arrives). This shipment has 41 tracking updates. It was 6 blinds coming to a single address. Have been on hold for 30 minutes trying to resolve. Don't bother with LIVE CHAT...it's another 30 mins before someone responds.

Date of experience: December 3, 2024
New Jersey
1 review
0 helpful votes
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Excellent service
April 16, 2025
Updated review

Great product! Vertical fabric blinds. Installation was easy. Overall we loved it. We recommend if you include bottom chain with the panel.

Date of experience: April 6, 2025

Excellent value!
March 1, 2025
Previous review

Excellent value!

Date of experience: February 19, 2025
Virginia
1 review
0 helpful votes
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Easy. Efficient. Quality product.
November 22, 2024

Fairly simple for a complex order. Senior friendly!

The company is great. The blinds are great. I got exactly what I wanted.
But filling out this stupid review is not.

Date of experience: December 30, 2024
Connecticut
1 review
0 helpful votes
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Great blinds
November 22, 2024

Easy to navigate website.
If I had a complaint, it would be, the rod to open and close the blinds are a bit long, maybe put length options? Otherwise, I love them.

Date of experience: December 27, 2024