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Blinds 2GoReviews 846

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Briliiant.
August 22, 2020

We found the ordering system very straightforward, plenty of styles and colours to chose from. Order arrived when they said it would, to the day.
Packed very well, When opend all was ok. The 2 tracks were well made and fitted just right The Veins the right size and looked buitifull.
All was straight forward to put up, they look rearly good when hung,
As said BRILLANT, the service and the price, could not ask for more. Karen Walden.

Date of experience: August 22, 2020
GB
1 review
0 helpful votes
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We bought a blackout perfect fit blind for our bathroom as we live In Scotland where the summer nights are light until 10:30pm, not great when trying to convince a baby it's nearly bedtime. Have you thought about combining the blackout with the diffused shaded window covering to make this product more versatile? So have the pull up shade of blackout and a section of the blind not blackout? The blackout is so efficient it's too dark but pulled down its too light. Maybe a section of regular honecombed blind would help, say either end of the blackout part on separate pull tabs so you could customise how much window, shade and blackout you require? If you put blackout strips on the folds, when it was compressed it would blackout too, but open it would let light in but not glare? Just an idea xx

Date of experience: August 22, 2020
GB
1 review
0 helpful votes
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Slightly disappointed
August 20, 2020

New vertical blinds don't look too bad but it's been a struggle. Downloaded fitting instructions which were poor. It was awkward and frustrating making sure all panels hung in the same direction. Surely the clips should have been set properly in the factory. They are up now but I'm still not entirely happy that they hang right, despite following instructions. Such a shame as I was thrilled with recent purchase of Roman blind, which was perfectly packed and wrapped to protect it in transit, and was no problem to fit.

Date of experience: August 20, 2020
GB
1 review
0 helpful votes
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Excellent service
August 20, 2020

Ordered 2 Roman blinds for bedrooms, they are fantastic quality and perfect fit. Extremely happy with the service provided!

Date of experience: August 19, 2020
GB
1 review
0 helpful votes
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Aluminium Blinds
August 20, 2020

Excellent product. Rapid delivery, all being as described. Installation was straight forward and quick

Date of experience: August 19, 2020
GB
1 review
0 helpful votes
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Just right
August 20, 2020

Easy to order, user friendly site. Blinds as advertised. Delivered to schedule. Ordered the day to night blinds. Look very classy. Good price.

Date of experience: August 19, 2020
Washington
1 review
0 helpful votes
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Magic & great service
August 18, 2020

Replaced window blinds twice over a period of 10 yrs and also 2 static caravans so they must be doing something right.

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Excellent service
August 18, 2020

I was very happy with the service l recieved. I sent my measurements in and received my blind approximately one week later. Very happy with the quality and a perfect fit! Will definitely be using this company again!

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Perfect Fit
August 18, 2020

The blind turned up in good packaging. It was a perfect fit. Fitting of the blind was very easy.
The only minor issue was the controller cord (the chrome chain), it was a bit short. I have 2m tall windows and that is not from the ground. The controll cord only come half way down the blind, which means you have to reach up to pull the cord. Other than that I would still recommend the blinds, and just ask for a longer cord.

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Very happy
August 18, 2020

Good quality product arrived at a reasonable time used this company previously never had any issues.

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Whilst the product is good we had a delay with receipt of the order and whilst we were advised of the delay we were not advised how long this would be. Eventually received the order and we are pleased with the product.

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Vertical blinds
August 18, 2020

Excellent! From using the website to order samples and their prompt dispatch to the straightforward measuring, ordering and easy installation of the blinds we wouldn't hesitate to order again. Good value too

Date of experience: August 18, 2020
GB
1 review
1 helpful vote
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Slightly disappointed
August 19, 2020

I have used before and had no problem, but I ordered 7 blinds this time and one goes lob-sided when rolled back up. The long blinds I ordered for a large window, the chain is so short, I have to stand on a chair to move them up and down and one of the Roman blinds doesn't fall properly so I can only roll it so far up! It's a shame as they are really nice quality but 4 out of 7 are not right! So disappointed

Date of experience: August 17, 2020
Italy
1 review
3 helpful votes
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Too slow
August 3, 2020

Very nice blinds. Fitted well and easily. Probably won't use them again because of the wait for them.

Date of experience: August 3, 2020
GB
1 review
0 helpful votes
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BRILLIANT!
August 2, 2020

Excellent service. Placed an order for two roller blinds one for the top landing window and one for bottom of stairs window in the Seasons Summer Roller Blind the all over colour leave pattern has transformed the two areas. The quality and workmanship is to a very high standard, the blinds were made to the exact measurements we supplied, very easy to install, arrived on time well packaged. Would highly recommened.

Date of experience: August 2, 2020
GB
1 review
0 helpful votes
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Searched the internet for blinds as was on a budget. Blinds2go was the cheapest company so was a bit doubtful of the quality, how wrong was I. It was quite a large order with blinds of all different sizes, one of the downsides of living in an old house. The blinds arrived within two weeks well packaged, all marked with the relevant sizes and best of all GREAT QUALITY. Would happily recommend this company and will definitely use again... if you need blinds shop at Blinds2go.
As a footnote ordering on line Couldn't be easier.

Date of experience: August 2, 2020
GB
1 review
0 helpful votes
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Perfect job
July 31, 2020

The measuring guidelines were spot on and my blinds fit perfectly. Very pleased with product and service. Also sample was a good idea and arrived promptly.

Date of experience: July 31, 2020
GB
1 review
0 helpful votes
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Blinding good show
July 27, 2020

Good step by step guide to measuring made ordering dead easy, units arrived well before the expected delivery date which was pleasing. Followed the well explained video on fitting which made it a piece of cake..

Date of experience: July 27, 2020
GB
1 review
0 helpful votes
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Service
July 26, 2020

Everything delivered as promised and on the date given.The blinds are well made and good quality, I'm very pleased.

Date of experience: July 26, 2020
GB
1 review
0 helpful votes
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Over the moon with our blind, looks amazing and was just as we expected it to be.
Can totally recommend for a top class service and product

Date of experience: July 25, 2020

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143