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Blinds 2GoReviews 846

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
1 helpful vote
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Blinds 2 Go
November 6, 2020

Blinds 2 Go are Brilliant!
Purchased Perfect Fit aluminium venetian blinds for our patio doors. They gave telephone advice regarding measuring and supplied videos for measuring & fitting. Samples arrived quickly which assisted colour choice.
Waited about a month for delivery but it was worth it!
Partner fitted the blinds quickly. They look expensive & feel secure. Tilt mechanism works well as does the handle to push them up & down. Will be considering these for windows too.
Well done Blinds 2 Go, from a very satisfied customer.

Date of experience: November 6, 2020
GB
1 review
0 helpful votes
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Great customer service
November 6, 2020

I ordered some fabric samples but when I tried to order the blinds online the fabric had disappeared. I called customer services and they informed me that the fabric was out of stock but was due in stock in three weeks. They took my order over the phone, emailed me a secure payment link and I received my blinds within a week of the fabric being back in stock. Great customer communications.

Date of experience: November 6, 2020
GB
1 review
1 helpful vote
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Removing brackets
November 5, 2020

Blinds2Go had to replace faulty roman blind. Tried for two hours to remove brackets but unable to do so. Now have replacement blind which cannot be installed.

Date of experience: November 5, 2020
GB
1 review
0 helpful votes
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Venetian blinds
November 4, 2020

Great service, fast and efficient delivery, reasonable prices and great quality, would recommend them to family and friends, would also buy from them again

Date of experience: November 4, 2020
Brazil
1 review
0 helpful votes
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Bought vertical blinds for my sons living room. The blind arrived on time and is great quality for the money. Easy to fit and the colour matched the image on the website very well. We be buying from them again.

Date of experience: November 4, 2020
GB
1 review
1 helpful vote
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Wooden Benito on blind.
November 4, 2020

Easy order process. Delivered on time. Easy fitting instructions. Great service from start to finish. Absolutely LOVE my blind! Thank you Blinds2go! Will definitely order from this company again.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Lovely quality blinds.
November 4, 2020

Lovely quality and very well finished but took an age to get here. Just make sure your measurements are exact as there's no room for error. Great choice and send as many samples as you need. Great customer service too.

Date of experience: November 4, 2020
Washington
2 reviews
0 helpful votes
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Service
November 4, 2020

Ordered a sample and still waiting however bit the bullet and ordered the blinds and i wasnt dissapointed. They were exaxtly what i wanted and easily inputted. However i did order the wrong size on my main blinds so have had to order again. Knowinlgy they cannot be exchanged or refunded but hoped there was a way of re or upcycling as i now have over 100pounds worth of blinds unused and still in the box and have to wait at keast a month for tbe replacements.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Roller blinds
November 4, 2020

Roller Blinds are lovely except that the chains are too short for the long blinds. I had one roller blind for a large window and one for a smaller window. Chains did have a child proof catch if required, but longer chains would have been better.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Great product
November 4, 2020

Having ordered blinds 5 years ago that were pull string they got a bit tired and were starting to sag - However with their now standard wind up system they are awesome and will last and look good for a really long time - love the patterns they have too.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Wood blinds
November 4, 2020

Ordered 3 wood blinds. I measured the windows as instructed by Blind2go, and all 3 blinds fitted exactly. Very easy to install with only one minor gripe, the valence fittings are flimsy and could easily snap. Otherwise, really good quality blinds and excellent value.

+1
Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Excellent blinds!
November 4, 2020

I have ordered blinds for every windows & french doors now all beautifully made. Very wide selection, easy to order quick delivery & I would say their customer service is the best by far.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Pleased overall
November 4, 2020

The blinds are good quality and a perfect fit. One small con; the operating chain comes out of the holder very easily and has to be put back in, which is tricky. You have to learn how to pull it without letting it come out of the holder.

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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Excellent product
November 4, 2020

Bought for spare bedroom, we ordered the recess blind which was easy, hardest part was choosing which colour to choose but thanks to their free samples you can see what you are getting. They kept you updated on the production as it is made to order.
Was very easy to install, you get everything you need ( except the screwdriver) and it looks fabulous.
Will definately be ordering from them again.

Date of experience: November 4, 2020
GB
2 reviews
0 helpful votes
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Venetian blind convert
November 4, 2020

Absolutely love my new mirror blind and the easy measurement system.
Always associated Venetian blinds with offices but the wonderful selection of colours has changed my mind..

Date of experience: November 4, 2020
GB
1 review
2 helpful votes
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Long wait wrong product
November 4, 2020

We placed an order for mini fox roller blind to match the wallpaper. After a long wait of almost a month. What arrived was large fox, roman blind. Had to put it up as we have nothing to use instead

Date of experience: November 4, 2020
GB
1 review
2 helpful votes
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AVOID
October 31, 2020

Ordered White blinds received (3weeks later) champagne coloured no refund, no customer service, no morals avoid I've lost £500

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
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Excellent service
October 27, 2020

First time using this company and would thoroughly recommend. The service was efficient and the blinds beautiful and good quality. Very pleased with my purchase.

Date of experience: October 27, 2020
GB
1 review
0 helpful votes
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Blinds
September 21, 2020

After reading all the Reviews on the Blinds 2go website I decided to order the blinds and after sending a number of emails I hit a wall as some of the blinds that I ordered were not the Wright size they didn't even match the box stickers after sending more emails and got nowhere should have gone to a local company so I can call in to the shop and to be honest I didn't expect the top to be made of plastic and the other thing is I ordered them in mm and the blinds turned up in cm so I don't see the point of having the option on the website would I recommend Blinds 2go probably not as I do property maintenance and speak to a lot of customers so I don't recommend company's that I have had problems with but this is my thoughts

Date of experience: September 20, 2020
GB
1 review
0 helpful votes
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Fantastic!
August 31, 2020

Very easy to order and install. Couldn't actually believe how easy they are to install. Had issues in the past with blinds fitting correctly. Quality of the product is 100%. Adds a touch of class to the room. Would definitely recommend Blinds2Go to anyone looking for wooden blinds.

Date of experience: August 30, 2020

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143