• BleachRefills.co.uk

BleachRefills.co.uk

Overview

BleachRefills.co.uk has a rating of 3.09 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. BleachRefills.co.uk ranks 2nd among Teeth Whitening sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    5
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
See all photos
How would you rate BleachRefills.co.uk?
Top Positive Review

“Happy with my order, best price I found on teeth whitening”

Linda C.
9/11/23

Regardless of what some of these reviews say, I have been ordering from this site for last 7 years and always been happy. Good luck finding better products and prices anywhere online. I get compliments for my smile thanks to the products I buy from them. I like the usalabs and pola 22%, I tried crest white strips but they were not evenly whitening my teeth and not as strong. Anyhow happy customer and love the loyalty promo codes they send to repeat customers

Top Critical Review

“FRAUDS AND THIEVES.”

Emma A.
7/12/21

They steal your money and details abs send you nothing! Do not buy from these people! They are thieves!

Reviews (46)

Rating

Timeframe

Other

Thumbnail of user emmaa181
1 review
0 helpful votes
July 12th, 2021

They steal your money and details abs send you nothing! Do not buy from these people! They are thieves!

Tip for consumers:
DO NOT USE IT. THEY DON’T SEND YOU ANYTHING. THWY JUST TAKE YOUR MONEY AND DETAILS

Products used:
THE PRODUCTS NEVER GET SENT

Service
Value
Shipping
Returns
Quality
Thumbnail of user pilara20
1 review
0 helpful votes
March 30th, 2022

This company is scam, dont buy here to waste your money!. The customer service is just awful, and unpolite with their answers. I will never purchase in this web, neither recommend it.

Thumbnail of user abilarkins3132
1 review
0 helpful votes
July 9th, 2023

I ordered 8 syringes and only got 4 and I can't get hold of anyone to help rectify the issue. I've left five voicemails, four online form submissions and over ten emails and a trust pilot review. All have been unanswered. I would not buy from this company again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user louiseh148
1 review
0 helpful votes
June 9th, 2020

Do not order from this site, you will not receive your order or your money back and the customer service has no idea what it's doing as it's not a real company,

Thumbnail of user merthalb
2 reviews
33 helpful votes
November 4th, 2020

USA site, not UK. Intentionally misleading.
Ordered a kit and a whitening pen. Received after 2 weeks 2 syringes of gel, 3 trays and no instructions and no pen. Looked on here and then realised I had been conned. Wish I had come on here first.
Anyway, emailed them (an ordinary yahoo account, not a business one} asking for a refund and was told to send 'kit' back to USA, I said I wouldn't unless they pay me to do so. Not heard from them since.
Took out resolution with Paypal, hope I get my £33 back.
Please avoid, you can get the same on ebay at a fraction of the price.
Looking at the 4 and 5 star ratings on here, more than likely bogus.

Thumbnail of user davidy971
1 review
0 helpful votes
December 20th, 2022

Please avoid them.
Scammers! They send from USA but don't tell you and you have to pay customs charges. Been waiting for one month now for Refills. They have ripped me off. Reporting them to PayPal

Thumbnail of user helderf4
2 reviews
0 helpful votes
December 7th, 2020

Bought poladay cp and got a weird knock off, a syringe that wasn't even sealed. Aldo the sell from a co.uk website and charge you in pounds but ship from US. Stay away.

Thumbnail of user fionas168
1 review
0 helpful votes
April 8th, 2023
Verified purchase

I bought the 22% polanight. When it arrived I noticed it was a bit iffy in the packaging side. 4 syringes came on an envelope and the syringes had stickers on them rather than printed on them. This made me form an opinion straight away that they were going to be rubbish and a waste of money. My daughter stole one off me and sat with it on ten mins. Obv we wouldn't see any progress but that didn't help my assumptions. Anyhoo I have just sat with this bleach on for 2 hrs and OMG the difference is highly noticeable. I was a smoker for 30 years and my teeth were destroyed with yellowing. They weren't dirty but the yellowing was visible enough for me to start hating to smile. After the first 2 hours results I have just ordered another 4. From this first try I know 100% I am going to see some cracking results after 2 weeks…. I did read some of the other reviews which weren't the best but I honestly can say this stuff works. I have used sensitive toothpaste for years because I was an over brusher and my sensitivity was bad. I swear I have not had any sensitivity on my first application. Obv it's going to happen as I progress but I assume my previous use of sensitive toothpaste has mitigated the extreme pain I suffered years ago when I did teeth whitening at the dentist. I also had a tracking app when my order was on route and it came from LA so if the time for delivery is all we need to moan about then il take it. The results are Defoes going to make me forget about the delivery time which was only 10 days might I add. I hope my results progress as I now expect but I will be sure to post another review after my 2 weeks is up and I will post a before and after. Buzzing

Products used:
22% PolaNight

Service
Value
Shipping
Quality
Thumbnail of user lesleyp67
2 reviews
0 helpful votes
May 4th, 2021

I ordered bleach refills over two months ago. I have not received them. I emailed company and was told they would resend. Still nothing. I emailed again and was told I would receive a refund within 5 days, still nothing. This is a scam. You will not receive your goods or refund. Please avoid.

Thumbnail of user traceyv25
1 review
0 helpful votes
June 8th, 2020

No goods no refund no replys to emails stay away from this awful company they take your money and supply nothing

Thumbnail of user stephanh22
1 review
0 helpful votes
April 30th, 2020

This internet business is all about cheating the clients. First of all, despite giving the impression that it is a company located in the EU, the "shipments" (if any) will come from the USA. After having had waited 10 days without receiving any shipment information I contacted the company. They answered that the goods had been sent, but couldn't provide any kind of shipping information, tracking number, name of forwarder or anything else.

When I asked to cancel the order and issue a refund, the said that I had to ask for a refund - which obviously was what I was doing - and provide information about payment method, card number, my name, address, amount and why I was asking for a refund! They just try to stall any refund and never intend to send you any goods neither. A complaint form was sent to my credit card issuer, who has refunded me the amount drawn on my card.

DO NOT BUY ANYTHING FROM THEM!

THE GOOD REVIEWS THAT YOU READ HERE ARE POSTED BY THEMSELVES.

Thumbnail of user robynw13
1 review
3 helpful votes
May 12th, 2016

Bleach refills sent me the wrong product. Not a massive issue if it is rectified, however this was not, and I am still waiting on a reply so that I can send that I have proof that I can have a refund/ the right product be sent. I'm down £40.
Horrific customer service, just don't bother ordering.

Thumbnail of user laurae897
1 review
0 helpful votes
April 2nd, 2022

Paid £39.99 for some polor white refills have not recieved waited weeks emailed no reply! Must be some were this can be reported

Tip for consumers:
Don’t use it

Products used:
None

Thumbnail of user tima161
1 review
0 helpful votes
June 2nd, 2019

Please AVOID this company.

Wish I had read the reviews before ordering. Ships from the US despite the. co.uk address. Ordered 2 months ago and tracking link never updated. Was told to wait even after expected delivery window of 2 weeks has passed. Never arrived and still in transit 2 months later And no tracking updates since dispatch. Promised a refund which also never materialised. Order elsewhere or risk losing your money with this company.

Thumbnail of user andrewt224
1 review
1 helpful vote
August 20th, 2018

Do not attempt to buy anything from this rogue website. You will never receive the items you pay for. Plus it's misleading advertising using a. co.uk website, as they are based in the US. There is no way to contact them (other than an online message system which they never respond to). AVOID, AVOID, AVOID.

Thumbnail of user darensf
1 review
7 helpful votes
February 20th, 2017

It hurts to know in this 21 century people could put up a website offering something they cannot deliver. Still waiting for the products I paid for or a refund. I have been so disappointed. I cannot repeat this again.

Thumbnail of user victort25
1 review
4 helpful votes
February 15th, 2017

The goods has not been delivered and I am still waiting for a refund. I waited for weeks with high expectation and no product arrived. I have tried to get in touch through their emails but no response. I am very unhappy. I will never use this site again.

Thumbnail of user sarahn76
1 review
4 helpful votes
February 17th, 2017

How can you run a sales site without customer support? All I wanted atleast was a customer care from the company to address my undelivered product and it never happened. I gave up after several try. A refund will be a miracle. Am so pissed off with this site.

Thumbnail of user rachaelm30
1 review
0 helpful votes
June 28th, 2017

Took some time coming 15 days in total, wasn't what I orded but never the less great contact with company via email and would buy from again

Thumbnail of user carolinem50
1 review
2 helpful votes
March 18th, 2017

Stay away from this fake company.Gels do not work and there is no exp date on them. They do not reply to emails either!

Thumbnail of user rond120
3 reviews
15 helpful votes
February 24th, 2017

I am tired to contact but No answer to emails found. Very unhappy to use it.
And no product arrived waiting more time. Will never use this site again really bad service. Never use

Thumbnail of user faryinlys
1 review
8 helpful votes
February 23rd, 2017

Not so good product, not worth the price! I personally don't recommend them!

Thumbnail of user katieb100
1 review
2 helpful votes
June 28th, 2017

By far the WORST website to buy teeth whitening gels! They don't deliver your order but take the money from your bank! Don't reply to your emails! Terrible customer service!

Thumbnail of user maggiej13
1 review
0 helpful votes
August 31st, 2016

Not a good site. My card was charged and the goods were never delivered. Waited over 5 weeks. I am very upset. This has caused me nothing but stress. Avoid.

Thumbnail of user johansw
3 reviews
0 helpful votes
February 20th, 2017

No Goods delivered. Still waiting for a refund. Poor service.
No answer to emails. Very unhappy. Etc etc waited for weeks

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From the business

Teeth whitening gels refills including Pola, Opalescence and Nite White ACP starting at? 19.95.

Company Representative

Thumbnail of user francisg13
Frances G.
Typically does not respond to reviews

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