Please AVOID this company.
Wish I had read the reviews before ordering. Ships from the US despite the. co.uk address. Ordered 2 months ago and tracking link never updated. Was told to wait even after expected delivery window of 2 weeks has passed. Never arrived and still in transit 2 months later And no tracking updates since dispatch. Promised a refund which also never materialised. Order elsewhere or risk losing your money with this company.
Do not attempt to buy anything from this rogue website. You will never receive the items you pay for. Plus it's misleading advertising using a. co.uk website, as they are based in the US. There is no way to contact them (other than an online message system which they never respond to). AVOID, AVOID, AVOID.
I ordered 8 syringes and only got 4 and I can't get hold of anyone to help rectify the issue. I've left five voicemails, four online form submissions and over ten emails and a trust pilot review. All have been unanswered. I would not buy from this company again.
USA site, not UK. Intentionally misleading.
Ordered a kit and a whitening pen. Received after 2 weeks 2 syringes of gel, 3 trays and no instructions and no pen. Looked on here and then realised I had been conned. Wish I had come on here first.
Anyway, emailed them (an ordinary yahoo account, not a business one} asking for a refund and was told to send 'kit' back to USA, I said I wouldn't unless they pay me to do so. Not heard from them since.
Took out resolution with Paypal, hope I get my £33 back.
Please avoid, you can get the same on ebay at a fraction of the price.
Looking at the 4 and 5 star ratings on here, more than likely bogus.
Regardless of what some of these reviews say, I have been ordering from this site for last 7 years and always been happy. Good luck finding better products and prices anywhere online. I get compliments for my smile thanks to the products I buy from them. I like the usalabs and pola 22%, I tried crest white strips but they were not evenly whitening my teeth and not as strong. Anyhow happy customer and love the loyalty promo codes they send to repeat customers
I ordered bleach refills over two months ago. I have not received them. I emailed company and was told they would resend. Still nothing. I emailed again and was told I would receive a refund within 5 days, still nothing. This is a scam. You will not receive your goods or refund. Please avoid.
I received my order which was not what they actually advertised, very disappointed with the product I received as did not whiten my teeth at all. Tried to contact them by email 3 times and got no reply at all. Scam company selling extremely poor products stay away please
The goods has not been delivered and I am still waiting for a refund. I waited for weeks with high expectation and no product arrived. I have tried to get in touch through their emails but no response. I am very unhappy. I will never use this site again.
This company is scam, dont buy here to waste your money!. The customer service is just awful, and unpolite with their answers. I will never purchase in this web, neither recommend it.
How can you run a sales site without customer support? All I wanted atleast was a customer care from the company to address my undelivered product and it never happened. I gave up after several try. A refund will be a miracle. Am so pissed off with this site.
Do not order from this site, you will not receive your order or your money back and the customer service has no idea what it's doing as it's not a real company,
This internet business is all about cheating the clients. First of all, despite giving the impression that it is a company located in the EU, the "shipments" (if any) will come from the USA. After having had waited 10 days without receiving any shipment information I contacted the company. They answered that the goods had been sent, but couldn't provide any kind of shipping information, tracking number, name of forwarder or anything else.
When I asked to cancel the order and issue a refund, the said that I had to ask for a refund - which obviously was what I was doing - and provide information about payment method, card number, my name, address, amount and why I was asking for a refund! They just try to stall any refund and never intend to send you any goods neither. A complaint form was sent to my credit card issuer, who has refunded me the amount drawn on my card.
DO NOT BUY ANYTHING FROM THEM!
THE GOOD REVIEWS THAT YOU READ HERE ARE POSTED BY THEMSELVES.
It hurts to know in this 21 century people could put up a website offering something they cannot deliver. Still waiting for the products I paid for or a refund. I have been so disappointed. I cannot repeat this again.
Bleach refills sent me the wrong product. Not a massive issue if it is rectified, however this was not, and I am still waiting on a reply so that I can send that I have proof that I can have a refund/ the right product be sent. I'm down £40.
Horrific customer service, just don't bother ordering.
Please avoid them.
Scammers! They send from USA but don't tell you and you have to pay customs charges. Been waiting for one month now for Refills. They have ripped me off. Reporting them to PayPal
I ordered the Polanight Zing, before reading the product reviews and was concerned I wouldn't receive the product. I ordered from
This website as it is a fraction of the cost that I pay from dentist and now I know why. Got all intent and purposes the packaging looks fine and that's where the similarity ends. Whatever is inside the syringes is not the actual product. It is is more diluted and anything that makes you foam at the mouth like a rabid dog should be avoided at all cost. It also has a slight burning sensation on both the gums and tongue. To reiterate I have been using this product, supplied by my dentist, for over 2 years. And it works. I will be paying the higher price from them in future and put buying over the net down to total naivety. The old adage if it seems too good to be true is certainly the case in this instance and certainly not worth ruining your teeth for.
I have ordered items without any confirmation email of the order and item has not arrived. They are not answering emails and they have no phone number, no company address and no email address which suggests this company is fake.
Bought poladay cp and got a weird knock off, a syringe that wasn't even sealed. Aldo the sell from a co.uk website and charge you in pounds but ship from US. Stay away.
Still waiting for product - about a month- 2 emails. I agree they say they are UK based but then make reference to New York etc in email...
They steal your money and details abs send you nothing! Do not buy from these people! They are thieves!
Answer: The bad reviews aren't fake. Why would a majority write bad reviews for absolutely no reason. Apply some common sense, some people have got lucky or more likely it's the good reviews that are fake.
Answer: My order arrives in 8 days and all was good, LOL hospital for teeth whitening sounds like a hater
BleachRefills.co.uk has a rating of 3.1 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. BleachRefills.co.uk ranks 1st among Teeth Whitening sites.