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The company has garnered a reputation for exceptional craftsmanship and high-quality custom knives, with many customers praising the ergonomic design and sharpness of the blades. However, a notable concern among customers is the inconsistency in delivery timelines, with some experiencing significant delays that led to frustration and requests for refunds. While there are instances of positive customer experiences regarding timely delivery and professional service, the recurring issues with order fulfillment suggest a need for improved operational reliability. Overall, the company showcases strong product quality but must address service delays to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Recently purchased my 4th Bladetricks custom knife. Awesome craftsmanship, perfect ergonomics and the toughest, sharpest blades. Worth every penny and wait of these one by one handcrafted cutting tools.
Bladetricks guys made the knife I had in mind for years. Serious, professional advising and impressing craftmanship. Delivered before time (2/6 months for custom orders). I repeated and will again
I paid a deposit and initial timeframe was provided. Thereafter the delivery kept on being pushed out weeks at a time. Thus going into 3rd month I requested a refund. In summary I have my serious doubts the business is able to produce and deliver at all. I recon it's a 'one man band' type of business. It's a shame.
Answer: Designs, cratfmanship, materials, attention to details
Answer: They make all their knives by hand, one by one. Less expensive? Arguable. Better? Not for me, try!