Overview
BladeHQ has a rating of 4.6 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
They refunded my order right away, no questions asked!
Keith took my order. He was quick,knowledgeable,could speak English
He's a rock star.
Hi Michael, thanks for leaving us a review. Keith is a wonderful agent. ~Tiffany
I requested a return and had some questions. Fast informed response
Steven, glad you helped in a timely manner. Thank you for reviewing us. ~Tiffany
Resolved my issue/complaint perfect and left me with no concerns.
Hi Hyun-Jun. Thank you for leaving us a review. Glad to know your issue was resolved. ~Tiffany
Keith responded to my problem promptly and resolved this issue quickly
Hi Kenn, So happy to Keith helped out you. Thanks for reviewing us! ~Tiffany
I've never had a bad experience with Blade HQ. This customer service call was no different.
Thank John! We're happy to help! ~Tiffany
Brooke H quickly took care of my request. I'm a happy Blade HQ customer.
Hey Jeff. We're happy to hear Brooke assisted you well. Thank you for leaving a review. ~Tiffany
Following up on my order, that Sharon in customer service took care of.
Hi Michael, Glad to hear Sharon helped you. She is wonderful. Thanks for leaving a review. ~Tiffany
They were fast, efficient, and very professional. Love ya BladeHQ!
Thank you Benjamin!
Decided on another option after ordering. Fast and easy experience
Hi Larry! Thank you for leaving us a review! ~Tiffany
My personal experience with this company has been nothing but great!
Thank you Robert! -Branson
A+++±+±++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++±++++++++++++++++!
Thank you! We appreciate it :) -Branson
I have bought several dozen knives thru Blade HQ and always it has been a great experience. You contact them they respond right back. They have a point system now that they pay you back for what you buy how can you beat that? Most knives are in stock but not all but the best thing you can look up any knife and see where it's from, important to me.
So 3 cheers, keep up the good work and your business will continue to thrive.
Hey Jon Paul!
Three cheers right back at you! 🎉 We’re stoked to hear that you’ve had such a fantastic experience with us time and time again. From our selection to our service (and those sweet reward points!), we’re all about making sure knife enthusiasts like you get the best. Thanks for your continued support—here’s to many more blades in your collection!
~Lisa
I have had great customer support, they quickly responded to help me, That means a lot. I explained what happened and exchange of the item I purchased was quickly resolved. I'm old school so when I purchase something online where it's difficult to actually see what your buying until it arrives and it makes a world of difference when you have a company that has integrity about their customers. Thank you Norman
Thank you so much for taking the time to share your experience! We’re truly glad to hear that our team was able to help you out quickly and make the exchange process smooth and hassle-free. We understand that online shopping can feel like a leap of faith sometimes, and it means a lot to us that you felt supported and valued throughout the process.
Your kind words about our integrity and customer care really hit home—this is exactly what we strive for with every interaction.
Thanks again for choosing Blade HQ. We’re always here if you need us! ~Tiffany
Very courteous and helpful I love your product. I hope you guys come out with some new stuff more along the lines of what I purchased. Is that enough space used I mean it was fine. What else do you want me to say?
Hey Mark!
Thanks for the love—and hey, you said it perfectly! We're thrilled you’re enjoying your gear and had a great experience with our team. 🙌 We’re always cooking up new things behind the scenes, so keep an eye out—more awesome blades might be headed your way soon. Appreciate you taking the time to drop a review! 🔥🔪
~Lisa
I contacted Blade HQ right after my order. As many do I went to check out reviews of what I just ordered. I found some reviews showing a potential issue so I contacted customer service inquiring if they knew if the issue has been resolved. Hannah Y thoroughly answered my question in the detail we all hope for when we ask a question.
Hey Michael!
Glad to hear Hannah had your back with a detailed and thorough response! We know how important it is to have all the info before your knife arrives, and we're always happy to help. Thanks for trusting Blade HQ!
~Lisa
I have been buying knives from Blade HQ for roughly 15 years. I have to say the support these guys provide is the reason I am a repeat customer. I do not usually shop any place else. Great jobs guys, keep it up.
Hey Louis!
15 years of loyalty—wow! We truly appreciate your continued support and kind words. Our team is always here to make sure you have the best experience. Thanks for being a part of the Blade HQ family! 🔪💙
~Lisa
It's the first time I use Blade HQ. I had a question and called Hannah and she was great very pleasant to work with. Gave me all my information in a timely manner. I'm looking forward to doing business with Blade HQ.
Hey Lars!
Welcome to the Blade HQ family! We're thrilled to have you, and it's awesome to hear that Hannah made your first experience a great one. Looking forward to helping you build an epic collection—happy shopping!
~Lisa
All needs met. All needs met. All needs met. All needs met. All needs met. All needs met. All needs met.
Thank you so much, Eric! We appreciate the great review. ~Tiffany
- Visit Website
- Marion, VA
- Edit business info
Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Knives Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the review Eisley, glad you took care of it quickly. ~Tiffany