business logo of BladeHQ

BladeHQ

Overview

BladeHQ has a rating of 4.6 stars from 1,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.

service
151
value
133
shipping
134
returns
81
quality
122
This company responds to reviews on average within 2 days
+55
How would you rate BladeHQ?
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Florida
1 review
0 helpful votes
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Shipping
January 4, 2024

Melissa was great and provided everything i needed

Date of experience: January 4, 2024
Abigail F. BladeHQ Rep
over a year old

Hi Isaac! Thank you for leaving a review! Happy to hear Melissa provided everything you needed! I will share this with her!
~Lisa

California
1 review
0 helpful votes
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Quick service.
January 3, 2024

Got an answer back within 5 minutes. Thankful for the quick response.

Date of experience: January 3, 2024
Abigail F. BladeHQ Rep
over a year old

Hi Jesus! Thanks for the great review! We appreciate it!
~Lisa

Washington
1 review
0 helpful votes
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They always provide an answer to my questions and try to resolve my issues

Date of experience: July 11, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Enrique, Thank you for taking the time to review us. ~Tiffany

Maryland
1 review
0 helpful votes
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Excellent Service
December 1, 2023

Appreciated the prompt response and update on the order. Always helpful and polite.

Date of experience: December 1, 2023
Abigail F. BladeHQ Rep
over a year old

Hello Meredith, Thank you so much for taking the time to review us. ~Tiffany

New Jersey
1 review
0 helpful votes
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Great customer support
October 18, 2023

I always get great customer support at Blade HQ. I get friendly answers quickly.

Date of experience: October 18, 2023
Connecticut
1 review
0 helpful votes
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Quick and friendly service
July 18, 2023

My issue was resolved super quickly. The rep was lovely.

Date of experience: July 18, 2023
Abigail F. BladeHQ Rep
over a year old

Hello Brent, glad your issue was resolved quickly. Thanks for reviewing us. ~Tiffany

Indiana
1 review
0 helpful votes
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Great customer service
October 3, 2023

Great customer service. Fast and efficient
Great job, thank you!

Date of experience: October 3, 2023
Abigail F. BladeHQ Rep
over a year old

Thank you so much for the review, Byron! We appreciate it. ~Tiffany

Texas
1 review
0 helpful votes
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Knife pen clips
December 7, 2023

Got replacement info
Very helpful……………50?!?
Hannah y was very helpful
Thanks

Date of experience: December 7, 2023
Abigail F. BladeHQ Rep
over a year old

Hello Will, Thank you for leaving a review! Hannah is a wonderful agent, we will share this with her. ~Tiffany

Illinois
1 review
0 helpful votes
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Knife
July 6, 2023

Very helpful and polite and professional person on the phone

Date of experience: July 6, 2023
Abigail F. BladeHQ Rep
over a year old

Thank you for leaving us a review, John! ~Tiffany

Alaska
1 review
0 helpful votes
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Helpful
July 8, 2023

They were simple and straightforward and very respectful when communicating

Date of experience: July 8, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Harlan, Thank you for taking the time to leave us a review. ~Tiffany

California
1 review
0 helpful votes
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Great experience over the phone.
December 28, 2023

Very helpful and friendly folks at BladeHQ. Thanks again.

Josh

Date of experience: December 28, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Josh! Thanks for the review and the kind words!
~Lisa

California
1 review
0 helpful votes
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Hanna
December 11, 2023

Very good, Hanna was very helpful and considerate. My issue was handled very professionally

Date of experience: December 11, 2023
Abigail F. BladeHQ Rep
over a year old

Hello Roger! Thank you for leaving a review of your experience with Hannah! She is a wonderful agent and I will share this with her!
~Lisa

Tennessee
1 review
0 helpful votes
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Customer service
July 9, 2023

Brooke was very helpful with my order and very fast and professional with her response. Thank you

Date of experience: July 9, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Shane, Brooke is amazing. We're happy she took care of you. ~Tiffany

Washington
1 review
0 helpful votes
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Great company
December 21, 2023
Updated review

Great company, customer service, and products. I recommend BladeHQ to any cutlery fan.

Date of experience: December 21, 2023
Abigail F. BladeHQ Rep
over a year old

Hey Alexander! Thanks for the great review and recommendation! We appreciate that!
~Lisa


They care
December 20, 2023
Previous review

The personnel at bladeHQ obviously care about their customers. They responded quickly, in friendly helpful dialogue, and issue was resolved. I'll be a lifelong customer.

Date of experience: December 20, 2023
Oklahoma
1 review
0 helpful votes
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Fast
December 22, 2023

Fast professional response time! I ordered wrong knife and they refunded immediately. Thanks

Date of experience: December 22, 2023
Abigail F. BladeHQ Rep
over a year old

Hey Jimbo! Thanks for taking time to leave us a review!
~Lisa

Texas
1 review
0 helpful votes
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Ok just engrave the knife the regular way.
November 2, 2023

Great job. I cannot rate your job if I didn't get anything yet.

Date of experience: October 3, 2023
Abigail F. BladeHQ Rep
over a year old

Thanks for the review, Robert! ~Tiffany

Virginia
1 review
0 helpful votes
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Great
December 21, 2023

BladeHQ has great customer service and always makes customers feel appreciated.

Date of experience: December 21, 2023
Italy
1 review
0 helpful votes
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A few questions
December 19, 2023

I had many questions but the kind operator take my every answer in 2

Date of experience: December 19, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Andrea, Happy to hear you were taken care of and your questions were answered! ~Tiffany

Texas
1 review
0 helpful votes
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Never to be denied
July 13, 2023

I keep ordering knives! I haven't been disappointed yet!

Date of experience: July 13, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Hector, thank you for leaving a review. ~Tiffany

California
1 review
0 helpful votes
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Very good
July 15, 2023

Service. Was excellent. Sharon was very quick and helpful.

Date of experience: July 15, 2023
Abigail F. BladeHQ Rep
over a year old

Thank you, Randy! We appreciate it :) -Branson