BladeHQ has a rating of 4.6 stars from 1,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Got an answer back within 5 minutes. Thankful for the quick response.
Hi Jesus! Thanks for the great review! We appreciate it!
~Lisa
They always provide an answer to my questions and try to resolve my issues
Hi Enrique, Thank you for taking the time to review us. ~Tiffany
Appreciated the prompt response and update on the order. Always helpful and polite.
Hello Meredith, Thank you so much for taking the time to review us. ~Tiffany
I always get great customer support at Blade HQ. I get friendly answers quickly.
My issue was resolved super quickly. The rep was lovely.
Hello Brent, glad your issue was resolved quickly. Thanks for reviewing us. ~Tiffany
Great customer service. Fast and efficient
Great job, thank you!
Thank you so much for the review, Byron! We appreciate it. ~Tiffany
Got replacement info
Very helpful……………50?!?
Hannah y was very helpful
Thanks
Hello Will, Thank you for leaving a review! Hannah is a wonderful agent, we will share this with her. ~Tiffany
Very helpful and polite and professional person on the phone
Thank you for leaving us a review, John! ~Tiffany
They were simple and straightforward and very respectful when communicating
Hi Harlan, Thank you for taking the time to leave us a review. ~Tiffany
Very helpful and friendly folks at BladeHQ. Thanks again.
Josh
Hi Josh! Thanks for the review and the kind words!
~Lisa
Very good, Hanna was very helpful and considerate. My issue was handled very professionally
Hello Roger! Thank you for leaving a review of your experience with Hannah! She is a wonderful agent and I will share this with her!
~Lisa
Brooke was very helpful with my order and very fast and professional with her response. Thank you
Hi Shane, Brooke is amazing. We're happy she took care of you. ~Tiffany
Great company, customer service, and products. I recommend BladeHQ to any cutlery fan.
Hey Alexander! Thanks for the great review and recommendation! We appreciate that!
~Lisa
The personnel at bladeHQ obviously care about their customers. They responded quickly, in friendly helpful dialogue, and issue was resolved. I'll be a lifelong customer.
Fast professional response time! I ordered wrong knife and they refunded immediately. Thanks
Hey Jimbo! Thanks for taking time to leave us a review!
~Lisa
Great job. I cannot rate your job if I didn't get anything yet.
Thanks for the review, Robert! ~Tiffany
I had many questions but the kind operator take my every answer in 2
Hi Andrea, Happy to hear you were taken care of and your questions were answered! ~Tiffany
I keep ordering knives! I haven't been disappointed yet!
Hi Hector, thank you for leaving a review. ~Tiffany
Service. Was excellent. Sharon was very quick and helpful.
Thank you, Randy! We appreciate it :) -Branson
Answer: Hi. All restrictions are built into our checkout process. If you are able to successfully check out, we will ship it. :) Unfortunately, if you can't checkout, then that means that we will not be able to ship it :(
Answer: Not easy, contacted customer service had no response in 2 business days.
Answer: Hello! Give us a call or an email with your order number and we can check on getting a return initiated for you! Let me know if you have any other questions! :)
Answer: I wouldn't order from them at all. They lied to me about fulfilling an order.
Hi Isaac! Thank you for leaving a review! Happy to hear Melissa provided everything you needed! I will share this with her!
~Lisa