Black Hairspray

Do NOT order from them! Horrible experience, horrible customer service! They sent me the wrong color every time and refused to even acknowledge it! The first time I've ordered I thought it was meant to look that way but the second time I've received 2 different shades in what's supposed to be the same color number! Insane! Again my questions were totally ignored and refused any help! They NEVER answer their phones either! Buy somewhere else! Save yourself the pain! Plenty websites to purchase from!

I've ordered from this company three times, first time no problem, but the second time customer service was rude. The third time I gave the hair I bought a negative review and I stand by it the hair was horrible. I placed another order on 12/6/22, and never received an order confirmation, then I got an email with a tracking number that never shipped, These people are horrible and act like they in the ghetto.

I ordered a 100% Human Hair wig and received a Synthetic one. I paid $13 for shipping to receive my wig in 4-days for an important business event. I didn't receive the wig within 4-days. It took a week and a half. I wrote to Customer Service-no response. Terrible Business Practice! I would never recommend this company.

I've ordered wigs and when I received them they didn't quite look like what I ordered but that might be my fault. My only gripe with this site and others is not being able to see what the wig looks like in all colors instead of just modeling the one color. It's hard to find different shades of blondes. Sometimes I see the style I like but the part is on the wrong side. Great if they had both. I've been ordering for a couple years.

I am renouncing my 1 star review because I received my Hair. However, the reason I assumed I didn't get my hair is because I never received my tracking number as promised.( For your information Black Hair Spray, please give tracking number next time immediately when customer order is shipped!) Another factor, is the Post Office made a mistake with my informed delivery. Sadly, the Post Office did not notify me that my hair was delivered. So I apologize Black Hair Spray for writing a bad review. I am happy I received hair, also hair is quality and best price. I would recommend this company to friends & family members.

I placed an order that I needed in a hurry. It shipped quickly, but when I checked to see if it arrived, UPS marked that they left it outside of my door. I never received it, plus my apartment building has a secure package room, so it did not make sense why it was left at my door with no signature. When I called I was told that they would have to investigate with UPS, it took 8 days. I never got an update, so I emailed them, and they responded that they issued a refund. They never contacted me, to see if I wanted to have my items reshipped. So I called, and they said that they could not ship to the same address because there as a claim for loss. So... I guess they don't want my business. The rep got a manager on the phone who told me they could reship, but it would be at my own risk. In the meantime, my money has been held up. Terrible customer service. They just don't care. I placed my order with Sam's Beauty. Stay Away

I contacted them and all she told me to do was send it back I would have to pay shipping, I thought they would say that... she blamed it on the manufacturer and said it was maybe because of the color and the sad part is it's the exact same color that I had from a few years ago. I will not order from BlackHairSpray again... I ordered a wig "Helen" it is such a pretty bob cut and it was time to get a "fresh" one, the one I received today has just a rough and dry look and I never received bad new hair.

I ordered a wig Nuna. I have gotten a copy; variant looks nothing like the wig I had gotten in the past. Looks nothing like the real Nuna. I am so very disappointed. I have tried to contact with no success never again will I order from this company.

I ordered a wig, they sent an email that the color I wanted was out of stock OK fine. I called the next business day to change it to another color that was in stock. Two days pass and I get no email saying the item was shipped so I called them and they tell me the previous rep did not change it in the system that I changed it to another color. So I cancel my order altogether. It gets worse, it's a waiting list if you want your order canceled. Three days went by and order still was not canceled. Will never order from them again

I purchased a wig. The first time it was hard lace. Hard lace sits directly on your head, you juts use a but of your own hair to hide the front, and it looks seamless. Although soft lace is a trend, it's a bad idea. It's loose, detectable, the wig doesn't sit correctly on your head without glue. So I re-ordered the same exact wig ONLY BEACUSE IT'S HARD LACE and what I received is soft lace WITH A BALD PATCH IN THE FRONT. It looks ridiculous, like wearing a hair hat, no way this is going to look natural or even good. Wasted $70 CAD but of course they don't allow 1 star reviews. (the wig was Zury Sis Naturali Star Synthetic Lace Front Wig – Amor)