They are highly experienced and overall amazing in how effective and quick they are to solve whatever your issue may be. If they can't help they get you in contact with someone who is able to help you.
Bitplay is an awesome place to play especially when you need to just be able to sit down relax and enjoy a little time for yourself... they have some of the best platforms especially if you like to fish! They are GREAT!
Another great win just when I needed it most! Can't go wrong with ultra panda it's the best for fishing for sure! I would like to add also Redplay is one of my favorites I just got another good win! Thankyou Bitplay!
Hi Kelly,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
Why is verification meeding redone every 2 or 3 withdrawals? I just did one last week and now they're hasstling me. I believe that they're trying to do this so that they don't have to pay out withdrawals.
I haven't been able to sign into my account at all they gave me a username and a password and it doesn't work and I keep letting customer service know that it doesn't work and they're not paying attention obviously nobody's been able to fix this issue the representatives that I talked to don't stay on chat long enough to figure anything out they say hello how may I help you and that's about the last that I hear from them
Hello Kim,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
Bitplay it's an awesome gaming site. The platforms are great not difficult at all. Withdrawals are always on time sometime but not often there's a glitch, but they are always on top of it to get it fixed. Customer service is out of this world. They are very special people who deal with a lotbut still come out on top my hat goes off to customers service. They are awesome. I must say I had it be an A+.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Well all in all BitPlay is #1 when it t comes to online casino's hands down the best yet. So far they have been reliable, courteous and always on time with everything from good customer service reps down to the platforms. Always "A+"
I recommend his app for anyone who love playing their favorite casino games at the palm of their hand and from the safety of their home easy to deposit easy to withdraw games are spectacular thank you again bitplay
Hi Raheed,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us.
Bitplay is the best company I've dealt with. They have my favorite game on their site. Juwa is amazing bitplay the only thing wish they would change is the withdrawal process. It takes so long and a lot of the times I end up playing my winning back I ik thsys a plus for them but for some of us customers that plays. Back in before u get the payout is not good it's frustrating it should be just as fast as the deposit …
Hi Ashley,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
I Juwa...
I just won and am in the process of cashing out can't wait to play again...
Big Bucks No Whammies
Update: I received my $200 right away and just now won another $200 on Juwa... I love this game y'all need to come play test your luck
Keno is my go to
Thank you Bit play
Hi Stephanie S,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
Be careful for this website along with a few other sister sites, USE TO BE MY TOP #1 PROVIDERS TO DEPOSIT MY MONEY! That is NO LONGER TRUE! I've been giving my cash to them for over 6years! They Now will MAKE $#*! UP, LIE, & Give ANY EXCUSE as to ANY ISSUES that arise! They HAVE NEVER EVER honored their "Referral bonus"! EVEN after I show them proof that they're lying, making $#*! up! Even after Ive recommended many times how they should re evaluate their referrals system to allow customers to be able to follow / know when their referrals have made their deposits Nd redeemable! It's purposely not accessible! It's LITERALLY BEEN OVER 8MONTHS as I've waited for the referral bonus I showed proof of yet all they can say is that it will be added to my wallet as soon as they check if it's eligible. I SHOWED YOU IT IS! & ALL THE YEARS IVE Given them THOUSANDS AND THOUSANDS OF DOLLARS! In the past they have successfully withdrawn my money to me 3-4times. That is NO Longer Now have Limits, RESET ALL MY DEPOSITS WITHDRAWS, LEVEL TO BEGINNER! WHICH I WAS IN VIP LEVEL! THEYRE RUDE! AND NO LONGER WILL RECOMMEND THEM!
It seems like every time I need a win, bitplay is the go-to! I love their website and how organized it is. Customer service is amazing and the games are non stop fun and excitement! Get in there and get u a bit of play!
Hi Angelina,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!
This is my first time playing or having any acknowledge of this casino or it's platforms took me a couple tries but now I think I've found the hitting spot so I'm looking forward to cashing out more than I've just did thanks bitplay
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
This is the best one yet, your in it for a great experience, the games don't mess up and deposits are so easy, enough of the declined deposits and fake cashapps this is legit so far the best. Thank you but play!
Hi Melanie,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
They have the best gaming platforms with the fastest cash out there very honest and upfront. I have been scammed by several gaming companies and I am so thankful that I found that play because I know now where I can go to play I know then I'm not gonna be taken advantage of.
Hi Michelle.
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Best support, always polite and fast and they never waste any time on helping you with anything you need. All this was true till I went to make a $100 withdrawal, my balance kept changing going higher but when I would shoot it dropped ALOT, I asked to just reset my balance and now I'm being ignored
Hello Jamie,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
Ive had very good experiences on this site no problems whatsoever. They have a good selection of platforms 24\7 support and ive never had a bad experience and ive made many withdrawls and deposits you can trust this site. I like to play redplay and juwa mostly it seems i win the most on those.
Hi March,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
It's good for what it's good for. I do miss the old bitplay though. Seems like I used to win a lot more and more frequently. Plus all the limitations on my withdrawals kinda sucks. Still it's the best app of it's kind I have found.
Hi Brad,
Thank you for your feedback. We promise to work hard to meet your expectations. Warm regards from BitPlay family to our lovely user!
We're my money the I pay put on the game wtf they do t answer nothing can someone help me pl they stiling my money yo why I need my money
So far i like it even though my KYC verification took about 10 photos and 5 different attempts, after being verified i got my sign up bonus and manged to win some, now waiting on my withdrawal and the live chat has been very helpful
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
I won 2000+ over a month ago & I have yet to see all of my money. They released the initial 200 but haven't seen a penny since. Keep getting bs excuses about the delay, blah blah blah. DONT WASTE YOUR MONEY OR TIME!
Correction: received 1st withdrawal of $200, but have yet to see the rest of my winnings! Keep receiving bs excuses from maintenance, reviewing logs, performing security checks, etc. All LIES!
Well so far so good minus the new Deducton Fee. All of a sudden. Anyway. Been waiting for a win. Let's see how long it takes. Also don't like that they started a new deduction fee AND won't tell you how much it is. So I'm withdrawaling $120.00 let's see how much the "new deduction fee" is. I'll keep you updated.
Hi Desiree,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Answer: Hello Alberta, Please send us an email at info@bitplay.ag with more information so that we can make things right for you. Looking forward to hearing from you back soon!
Answer: They will never pay you. They are thieves and terrorists.
Answer: I wish the payout was faster I know sites like bitstarz they pay out fast I usually get it within the hour of submitting my withdrawal but bitplay u have to wait hours before
Hi Johnny, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!