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BitPlay

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Texas
1 review
2 helpful votes
Follow Jenna B.
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Was great, but was charged a few to put money on my account, then charged another fee to withdrawal the money. Not really worth all the hassle, then BitCoin charges a fee to exchange it to CashApp. TOO MANY FEES

Date of experience: April 28, 2023
John S. BitPlay Rep
over a year old

Hi Jenna,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Pennsylvania
2 reviews
1 helpful vote
Follow Dustin C.
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Reduculous
January 24, 2023

I have been playing with bitplay.ag for over a year and have withdrawn way more than i have deposited. But today i requested a withdrawal and even recieved a withdrawal acceptance email. Yet the withdrawal was never completed, and without even a single notification to this effect. When i went to inquire as to the issue i saw my account was marked for "re-verification". Wheb trying to resubmit i only get error codes in return and dispite seeking assistance through live support and submitting the required document proof through them i have yet to recirve a solution nor a withdrawal. Its unacceptable for a legitimate and long standing member of the platforms to be denied withdrawal, nor adaquate assistance in resolving the matter. This is not the only trouble ive had here Otherwise they wouldve been 5 of 5 stars. *review subject to change depending on further resolution*

Date of experience: January 23, 2023
John S. BitPlay Rep
over a year old

Hi Dustin,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!

Illinois
1 review
0 helpful votes
Follow No R.
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Life is a Gamble
January 30, 2023

BITPLAY you don't understand how happy I am right now I love playing with you guys I can't explain how much it's appreciated that you guys have given me a fresh new started life and I thank u. It's fun if you win but if you don't want Define yourself on a hustle trying to put more money in LOL

Date of experience: January 28, 2023
John S. BitPlay Rep
over a year old

Thank you for the awesome review, we are happy to hear that you have a wonderful experience on our site. Cheers!

California
1 review
0 helpful votes
Follow Thongkhanh S.
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Luckiest from unlucky
August 23, 2023

Try my look didn't expect anything from but play untill I saw the awesome platform they have and I gave it a shot play thinking I was gonna loose then bam I won more then what I had this is the place to go

Date of experience: August 22, 2023
John S. BitPlay Rep
over a year old

Hi Thongkhanh, thanks for the awesome review! Customer satisfaction is always a number one priority for us. If there is anything else we can assist you with, do not hesitate to contact us, we will be more than happy to assist you.

Texas
1 review
0 helpful votes
Follow Felicia T.
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GREAT. For the most part.
December 1, 2023
Updated review

Bitplay is my first site I played on. For the most part I haven't had any problems with them. Every now and then though and then though. I don't understand what is the point in having us send in a selfie with my id in it every 6 months? It already is a process to withdrawal you can't get it instantly. But then when you do send in for a redemption you get an email couple hours later, saying you need to send in ANOTHER selfie and ID pic. And then 10 hours later you are verified and then you have to send in ANOTHER REQUEST and instead of you receiving the bitcoin in 10 hours it's like 2 days.

Date of experience: November 30, 2023

BitPlay! & my love and hate for it!
June 12, 2023
Previous review

I love love love Bitplay, my only hate is I can't withdraw instantly. And I have bad bad hands so most of my winnings always get played back. But I win quite often with them. So the hate isn't a bad thing if you don't have naughty hands.

Date of experience: June 12, 2023
South Carolina
1 review
0 helpful votes
Follow johnny H.
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Bitplay
March 23, 2023

Bitplay is awesome I love to play my favorite games with them they make it easy to deposit and get right into the game hopefully the withdrawal process proofs to be as easy

Date of experience: March 22, 2023
John S. BitPlay Rep
over a year old

Hi dear customer,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Texas
1 review
0 helpful votes
Follow Zachery P.
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Awesome
February 11, 2023

I do enjoy making so I played with a few websites and different agents. But these people are the most efficient and the customer service is reliable and consistent and always professional.

Date of experience: February 9, 2023
John S. BitPlay Rep
over a year old

Dear Zachery, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Virginia
1 review
0 helpful votes
Follow Kala D.
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Was skeptical at the beginning but after going through the process and actually winning and cashing out things were great and will definitely continue using in the future.

Date of experience: June 23, 2023
John S. BitPlay Rep
over a year old

Hey Kala D,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!

California
1 review
0 helpful votes
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Variety of options!
January 20, 2023

Chat is very helpful there quick and always available too help, and very patient, and they keep adding new games from time time so it's not ever boring.

Date of experience: January 20, 2023
John S. BitPlay Rep
over a year old

Dear Marlene, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Arizona
1 review
0 helpful votes
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Love it
February 9, 2023

I love using bitplay very honest site to play on I would recommend it to all casino players to use pays on time also gives you bonuses when you have them.

Date of experience: February 8, 2023
John S. BitPlay Rep
over a year old

Hi Thomas,
We’re so happy that you are pleased with our website. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Come back to see us again!

Missouri
3 reviews
2 helpful votes
Follow Megan N.
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Stole my money
October 11, 2022

I played here a couple times without issues but the last time i deposited $50 and I won $200. I went to request a cashout and instead of my money i received an email saying i needed to verify my identity again. My license had just expired and i don't have any idea when I'll have the opportunity to renew it. I explained this and asked if i could just have a refund and they refused that as well. On their website they claim they wont accept a deposit unless verified. Also at the bottom under their withdrawal policy it says "Please be aware that we will only need to confirm your identification once. After that, we won't ask you to share your information with us again.". It says this multiple times on this site and is clearly a lie. Even if this wasn't stated they never should have accepted a deposit they couldn't payout so i am at least owed a refund. Their customer service is horrible as well. No wonder they give everyone $20 for signing up. Thats the only way they can trick people into playing there.

Date of experience: October 10, 2022
John S. BitPlay Rep
over a year old

Thank you for your feedback! We would be really happy to solve this unfortunate issue. Please contact us at info@bitplay.ag with your website email and we would be happy to help you!

California
1 review
0 helpful votes
Follow Corey G.
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I just pray I get the impossible risking, this is great how it is now. It's easy, and I'm learning now,... Playing on the web is way better than playing with the app

Date of experience: April 7, 2023
John S. BitPlay Rep
over a year old

Dear Corey,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Washington
1 review
0 helpful votes
Follow Jose P.
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Amazing
October 7, 2023

This have is just the best of all have can't wait to tell my friend and family about this site it is worth every minute of my day to play on this site cause the results are just booming

Date of experience: August 26, 2023
John S. BitPlay Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

North Carolina
2 reviews
0 helpful votes
Follow Amber C.
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Payment
March 5, 2023

I had read a few reviews about this place that wasn't so great but so far it's been good. Hopefully this withdrawal comes through quickly and I can update on that.

Date of experience: March 3, 2023
John S. BitPlay Rep
over a year old

Hi Amber,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

California
1 review
0 helpful votes
Follow Crystal T.
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Great help
March 13, 2023

I really love and enjoy this website and all of their platforms! I play daily and it's easy to deposit and withdraw I have a lot of fun and refer all my friends and family

Date of experience: March 11, 2023
John S. BitPlay Rep
over a year old

Hi Crystal,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

California
1 review
0 helpful votes
Follow Bryan V.
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As irritated I was upon my dilemma… I chatted with Shelby requesting for assistance and due to my own ignorance I was on the defense and misinterpreted the assistance and thought that I was shut down and turned away…. And of course that didn't help me any!?!. So I re-Chatted and got Shelby once again… and bcus this person had the patience to hear me out….she not only solved my dilemma but corrected my ignorance!. LOOK BITPLAY PLAYERS THEY ARE THERE TO HELP!. THEY ARE GENUINE PEOPLE WHO CARE FOR THEIR PLAYERS!..

Date of experience: January 16, 2023
John S. BitPlay Rep
over a year old

Dear Bryan, thank you for taking the time to leave us a review! Your satisfaction is our priority, and we look forward to seeing you again!

California
1 review
1 helpful vote
Follow Willis T.
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Verification
March 8, 2023

I dont know why I always have to verify every time I win. I think you should have to verify once and thats it. I dont know if its just me or everyone else.

Date of experience: March 8, 2023
John S. BitPlay Rep
over a year old

Hello Willis,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!

West Virginia
2 reviews
3 helpful votes
Follow LISA B.
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I made a withdrawal on 5-11 and still have not received it. The confirmation email stated that it may take up to 24 hours, but so far nothing :(

Date of experience: May 25, 2024
California
1 review
0 helpful votes
Follow Aaron H.
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Well I must say my experience with bitplay has been very good fast cashout
And all the bestgames. Bitplay is 10 outta 10 come try it out your sure to win thanks Aaron H

Date of experience: March 30, 2023
John S. BitPlay Rep
over a year old

Hi Aaron,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Florida
1 review
0 helpful votes
Follow Tiarka S.
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Great chances of winning
February 19, 2023

Love the funzone platform the games are great and easy to understand. I finally hit a grand jackpot and this made my day. Just waiting to receive my withdrawal

Date of experience: February 18, 2023
John S. BitPlay Rep
over a year old

Hi Tiarka,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us.

Overview

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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