Was great, but was charged a few to put money on my account, then charged another fee to withdrawal the money. Not really worth all the hassle, then BitCoin charges a fee to exchange it to CashApp. TOO MANY FEES
I have been playing with bitplay.ag for over a year and have withdrawn way more than i have deposited. But today i requested a withdrawal and even recieved a withdrawal acceptance email. Yet the withdrawal was never completed, and without even a single notification to this effect. When i went to inquire as to the issue i saw my account was marked for "re-verification". Wheb trying to resubmit i only get error codes in return and dispite seeking assistance through live support and submitting the required document proof through them i have yet to recirve a solution nor a withdrawal. Its unacceptable for a legitimate and long standing member of the platforms to be denied withdrawal, nor adaquate assistance in resolving the matter. This is not the only trouble ive had here Otherwise they wouldve been 5 of 5 stars. *review subject to change depending on further resolution*
Hi Dustin,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!
BITPLAY you don't understand how happy I am right now I love playing with you guys I can't explain how much it's appreciated that you guys have given me a fresh new started life and I thank u. It's fun if you win but if you don't want Define yourself on a hustle trying to put more money in LOL
Thank you for the awesome review, we are happy to hear that you have a wonderful experience on our site. Cheers!
Try my look didn't expect anything from but play untill I saw the awesome platform they have and I gave it a shot play thinking I was gonna loose then bam I won more then what I had this is the place to go
Hi Thongkhanh, thanks for the awesome review! Customer satisfaction is always a number one priority for us. If there is anything else we can assist you with, do not hesitate to contact us, we will be more than happy to assist you.
Bitplay is my first site I played on. For the most part I haven't had any problems with them. Every now and then though and then though. I don't understand what is the point in having us send in a selfie with my id in it every 6 months? It already is a process to withdrawal you can't get it instantly. But then when you do send in for a redemption you get an email couple hours later, saying you need to send in ANOTHER selfie and ID pic. And then 10 hours later you are verified and then you have to send in ANOTHER REQUEST and instead of you receiving the bitcoin in 10 hours it's like 2 days.
I love love love Bitplay, my only hate is I can't withdraw instantly. And I have bad bad hands so most of my winnings always get played back. But I win quite often with them. So the hate isn't a bad thing if you don't have naughty hands.
Bitplay is awesome I love to play my favorite games with them they make it easy to deposit and get right into the game hopefully the withdrawal process proofs to be as easy
Hi dear customer,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I do enjoy making so I played with a few websites and different agents. But these people are the most efficient and the customer service is reliable and consistent and always professional.
Dear Zachery, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Was skeptical at the beginning but after going through the process and actually winning and cashing out things were great and will definitely continue using in the future.
Hey Kala D,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
Chat is very helpful there quick and always available too help, and very patient, and they keep adding new games from time time so it's not ever boring.
Dear Marlene, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
I love using bitplay very honest site to play on I would recommend it to all casino players to use pays on time also gives you bonuses when you have them.
Hi Thomas,
We’re so happy that you are pleased with our website. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Come back to see us again!
I played here a couple times without issues but the last time i deposited $50 and I won $200. I went to request a cashout and instead of my money i received an email saying i needed to verify my identity again. My license had just expired and i don't have any idea when I'll have the opportunity to renew it. I explained this and asked if i could just have a refund and they refused that as well. On their website they claim they wont accept a deposit unless verified. Also at the bottom under their withdrawal policy it says "Please be aware that we will only need to confirm your identification once. After that, we won't ask you to share your information with us again.". It says this multiple times on this site and is clearly a lie. Even if this wasn't stated they never should have accepted a deposit they couldn't payout so i am at least owed a refund. Their customer service is horrible as well. No wonder they give everyone $20 for signing up. Thats the only way they can trick people into playing there.
Thank you for your feedback! We would be really happy to solve this unfortunate issue. Please contact us at info@bitplay.ag with your website email and we would be happy to help you!
I just pray I get the impossible risking, this is great how it is now. It's easy, and I'm learning now,... Playing on the web is way better than playing with the app
Dear Corey,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
This have is just the best of all have can't wait to tell my friend and family about this site it is worth every minute of my day to play on this site cause the results are just booming
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
I had read a few reviews about this place that wasn't so great but so far it's been good. Hopefully this withdrawal comes through quickly and I can update on that.
Hi Amber,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
I really love and enjoy this website and all of their platforms! I play daily and it's easy to deposit and withdraw I have a lot of fun and refer all my friends and family
Hi Crystal,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
As irritated I was upon my dilemma… I chatted with Shelby requesting for assistance and due to my own ignorance I was on the defense and misinterpreted the assistance and thought that I was shut down and turned away…. And of course that didn't help me any!?!. So I re-Chatted and got Shelby once again… and bcus this person had the patience to hear me out….she not only solved my dilemma but corrected my ignorance!. LOOK BITPLAY PLAYERS THEY ARE THERE TO HELP!. THEY ARE GENUINE PEOPLE WHO CARE FOR THEIR PLAYERS!..
Dear Bryan, thank you for taking the time to leave us a review! Your satisfaction is our priority, and we look forward to seeing you again!
I dont know why I always have to verify every time I win. I think you should have to verify once and thats it. I dont know if its just me or everyone else.
Hello Willis,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
I made a withdrawal on 5-11 and still have not received it. The confirmation email stated that it may take up to 24 hours, but so far nothing :(
Well I must say my experience with bitplay has been very good fast cashout
And all the bestgames. Bitplay is 10 outta 10 come try it out your sure to win thanks Aaron H
Hi Aaron,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Love the funzone platform the games are great and easy to understand. I finally hit a grand jackpot and this made my day. Just waiting to receive my withdrawal
Hi Tiarka,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us.
Answer: Hello Alberta, Please send us an email at info@bitplay.ag with more information so that we can make things right for you. Looking forward to hearing from you back soon!
Answer: They will never pay you. They are thieves and terrorists.
Answer: I wish the payout was faster I know sites like bitstarz they pay out fast I usually get it within the hour of submitting my withdrawal but bitplay u have to wait hours before
Hi Jenna,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.