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BitExchange

How would you rate BitExchange?
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Canada
1 review
0 helpful votes
Follow Stanley L.
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If I say I am disappointed that will just be an understatement, I was made to go through hell in the past 6 months I tried everything I could to get my money back, but they will not let me take it out. I got tired of trying myself so I decided to bring in R e^c o^vc *a^p *i^t *a^l a company that was introduced to me by a friend and they were able to help me get my money back. You can google them to check them out, If you find yourself in situation you couldn't withdraw your funds or wallet issues

Date of experience: June 20, 2025
Delaware
1 review
0 helpful votes
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Stay far away
July 1, 2025

After three weeks i have not been contacted by customer service and they have not refunded my money!
They closed my account out of no where. Be careful! They stole all my client 's money and do not want to pay or return it! Good thing the problem was promptly resolved after filing my verdict through Rstex!

Date of experience: May 12, 2025
New Jersey
1 review
0 helpful votes
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SCAM ALERT
July 10, 2025

I invested about $35,800 and lost money. This is the first trading platform where you can deposit and trade money with ease. The issue was when it came time to withdraw your money; they required more money before I could retrieve my money. Whoa, they barred me on their WhatsApp, blocking both my account and my email. Before a family friend introduced "**TOR/ (REC) /IT(COM)**," I was sick of all this bull$#*!. They worked really hard for me, and because of them, I was able to get my money back with interest in full.

Date of experience: April 28, 2025
Iceland
6 reviews
3 helpful votes
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For a smooth and stress-free experience, I recommend reaching out to (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE IN CASE YOU NEED HELP). Their team is attentive, dedicated, and truly outstanding. They recovered my stolen asset with ease, and I'm so thankful!

Date of experience: December 31, 2024
Slovakia
1 review
1 helpful vote
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Scam platform
September 20, 2022

They are absolutely scammers. When you try to withdraw your invested money, they keep adding additional fees as excuses so you can give them more. Be careful out there, report on bit.ly/3BVLdzy if you have been a victim.

Date of experience: September 20, 2022
Norway
1 review
2 helpful votes
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Dangerous people
March 1, 2023

Customer service non existent. They have a guy on chat and whenever you talk about an issue his robotic response: I will escalate this to such and such department.
Many customers left them because they are not trustworthy. Stay away report on skyline-rec0very. Com. They have wonderful consultation and you are sure to get your asset back.

Date of experience: March 1, 2023
California
1 review
4 helpful votes
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Scam
May 31, 2023

This is a scam website. I deposit $15,000 into bitexchange.net and I cannot transfer my money out to us the money for bills or trading. I keep contacting the site but one answers my chats anymore. Please don't deposit any money into this website. They will not send me my OTP code. I been trying to transfer my money since April 2023.
***SCAM***

Date of experience: May 31, 2023
Florida
1 review
0 helpful votes
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Terrible
January 10, 2024

They froze my account. Than charged me a very high...what hey called a Tax...and I could not take the money from my account to pay the "Tax"...so my account was frozen and then they took without my knowledge. They took money. It Is a scam. Took take peoples money..

Date of experience: January 10, 2024
Spain
3 reviews
8 helpful votes
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A lot of people experience different things some true and some not true, we all have the right mind to know what is good and what is bad, You see all this sites trying to copy the real ones doesnt mean you cant find the actual real sites for consultations when you get scammed by this crooks, I was a victim and support@ gravcapital. Co.u k got all my funds back I have proofs

Date of experience: August 4, 2023
Albania
2 reviews
2 helpful votes
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STAY OFF
February 3, 2022

I lost all my money.
I only deposited once and never sent anything. All my money was stolen as one day my account went to $0. I have spent years talking to freewallet and sending them the txhash, pictures with their Attention sign, signatures and ID's etc...
Every time I think I have got it straightened out it starts over with them wanting more of the same information.
They say my money is safe, it is safe in there account and that is where it will stay until i wrote to zenithesse. Com and they got my money back from them now everything is sitting pretty in my wallet.

Date of experience: February 3, 2022
Canada
1 review
2 helpful votes
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Great support
February 28, 2019

Their customer support team is really good. They are very patient enough to understand the technical problems and coordinate internally and revert with appropriate answers in a shorter period of time. I mean, any technical product will have initial glitches.
Would totally recommend this service.

Date of experience: February 28, 2019
GB
1 review
3 helpful votes
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Just stay clear of these people. They are the biggest scammer I've never met. Thank that I did not buy the whole products but only stick to buy just one of their products. It never work as I struggled to get the site working, I tried several times to no avail. Every attempt contacting this people via email provided, there was no single response, You have been warn unless you have money to waste.

Date of experience: August 21, 2019
Nigeria
4 reviews
0 helpful votes
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I strongly caution against engaging with BitExchange, as my experience suggest they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: October 4, 2024
Singapore
1 review
0 helpful votes
Follow Ian L.
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Bought the token dashboard script from bitexchange.
I struggled a bit with the installation of the product and one of the developers helped me out. I still feel the installation needs to be streamlined. Hope they bring in new features like more payment gateways, wallet creation within the dashboard etc soon.

Initially I was a little annoyed, but the team handled the issue well. Overall a good experience.

Date of experience: November 20, 2019
KR
1 review
7 helpful votes
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They are scammers.
November 1, 2019

Don't work with them. I have bought $5,000 script to install fully. Before paid they like they will be do that. But after payment, no response, no update, no skill. Just only sell the customers with pure php front-end only.

Date of experience: November 1, 2019
France
2 reviews
9 helpful votes
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SCAM
December 4, 2018

The biggest scam of all time, the most shameful and dishonest website I know. To go from a price of $ 199 to $ 7,500 for 4 simple additions you find that correct? Then another website offers it for $ 199! Shame on you!

Date of experience: December 4, 2018
Belgium
1 review
0 helpful votes
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STAY FAR AWAY
February 23, 2024

Invested some $10,000 and made lost of profit, this is the first trading platform where you can easily deposit your money, Trade easily when its come to withdraw your money thats when the problem started, they asked for additional funds before i can get my funds WTF... the blocked me on their whatsapp including the Email and my account as well. I was tired of all this sh*t before a family friend introduced ''E*V(IDE*NT)LTD'' they fought so hard for me and all thanks to them i could get my money with the Interest in full funds

Date of experience: February 23, 2024
California
2 reviews
5 helpful votes
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This team does not stand behind their product. Paid for both a template and their so-called installation service support. We found issues with code namely minor issues because mid-tier. Their login and registration was not supported by anything. All we needed was the library. So, we reached out to the installation support team, and they would not respond back to our questions. They could not even help us with that. I am the project owner, and I wasted a lot of time with my devs to the point we realized their product and support was not worth it.

Again, don't buy from "these" people.

Date of experience: June 1, 2018
Australia
1 review
1 helpful vote
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Scammers
January 6, 2023

Total scam. Go onto the website trade and met with extortion. Can't withdraw unless unreasonable charges. Totally stay away from these scammers. Customer support is a joke.

Date of experience: January 6, 2023
Florida
1 review
9 helpful votes
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There are back doors in the script. The PHP source code is very poorly written. If you launch this you will lose everything. Exchanges aren't built in PHP. They are coded in various forms mainly mern stack, node.js, express... just be careful with these guys. I spent 5,000 dollars with them to research this and warn others.

Date of experience: August 22, 2018

Overview

BitExchange has a rating of 2 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. BitExchange ranks 149th among Cryptocurrency sites.

service
11
value
11
shipping
11
returns
10
quality
10
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