I've gone through alot of people and company's for thier services. This one was SO EASY to set up and I love the fact that they take all 3 of the most common crypto, ETH, DOG, and BIT. I dk wish I could withdraw over 200 however but seems to be the only complaint I have! 5 stars for bitbetwin!
These people are truly amazing! They are legit and in my opinion are fast at cashing you out! I was a little hesitant to begin with, but not anymore thanks bitbetwin!
I'm a new player and I'm so happy to have come across them!
Some places are difficult on customers but bitbetwin always makes sure that my needs are met
Hi there,
It’s great to hear that you had a positive experience with BitBetWin. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Bitbetwin has the worst customer service I have ever seen. If you win any money on their daily wheel it pops up with a notice says that it will be added within 12 hours, which is ridiculous for starters because it doesn't take 12 hrs to add any amount of money to an account. That being said they have never been able to add my free play that I have won on their wheel within 12 hours, in fact it usually takes 16 to 20 hours and me having to beg them to add it at least 4 to 5 times in their live chat. So if you win free play on their daily wheel DO NOT expect them to add it within their specified time frame or to even care enough when you talk to them in live chat to give you any help. They simply "redirect your request to their team" which as near as I can tell is make believe, because their team has never sped anything up for me. So my opinion of bitbetwin's customer service is that it is awful. They should fire everyone that "works", and I use that term loosely, and hire people that actually know what customer service is.
Had to put in id a couple times to verify myself. It was getting frustrated but I finally did it right and now my account is verified to withdraw. I love this website
I won 160.00 on Orion platform, Yaye! Approved right away fir the withdrawal now I have to wait up to 8 hours to recieve my winnings hopefully it will be sooner than that!
I am walter berg i play on the only best place there is bitbetwin and if you haven't yet been here your missing out the best there is oluse there customer service is more then great and best heloing fast service you could recive thanks bitbetwin i only spend my money were uts worth it
Hi there,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
This site is nothing but a scam, and anytime you try to cashout, a "new" policy pops up for why they can't pay you...not only am I telling you to NOT give them a dime, but also, do NOT even waste your time playing with their "Freeplay"! PATHETIC!
Dear Julie, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at info@bitbetwin.cc with your website email and we would be happy to help you!
I WON A LITTLE OVER A HUNDRED ON A 10$ FREEPLAY, IVE BEEN TRYING TO WITHDRAW FOR 9 HOURS NOW. VERIFICATION PROCESS IS CRAP. SENT 3 PICTURES OF ID HOLDING A PAPER WITH THE DATE ON IT. EVERYTHING THEY ASKED ME TO DO I DID IT. NOW ITS THE WRONG SIDE OF ID THEY WANTED THE BACK THIS WHOLE TIME. NOT THE FRONT WITH PIC AND INFO. HOLD 1 IN EACH HAND AND TAKE A SELFY. STILL WRONG. BOTTOM LINE IS THEY WILL NEVER PAY ME OR YOU OR ANYONE ELSE. PERIOD. SHADY APP SHADY SUPPORT JUST ANOTHER SCAM. BITBET.SCAM...
They have the best customer service, everyone is always so nice and ready to make sure your business with them is astounding! Highly highly recommend them if you haven't tried them before!
Hey there!
We're thrilled that you had a positive interaction with our customer support team! Providing excellent service is a priority for us, and it's great to know that our team met your expectations. We're ready 24/7 to assist you with any queries or concerns you may have.
They used to cash out all your winnings you requested that you won. Now they have daily amounts. But they do cash out without problems or no fighting to get it. Very legit!
This is my fourth time cashing out on this game is fun and easy to win. It never lets me down... I recommend this game to everyone I know. They are also fast and easy to deposit n quick withdraws..
Dear Christina.
We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Everything is okay the only thing that's disappointing is that you gotta wait too long to cashout. But when you deposit they take your money within seconds isn't that stressful every
Easy to deposit but hard to withdraw I am sure everyone plays their winning before they can even deposit it's so frustrating
Bitbetwin is an awesome online casino!
I am recommending bitbetwin to all my friends and family! If you haven't played at bitbetwin you are missing out for real! Sign up today!
"I am writing to share my extremely negative experience with Bitbetwin Casino. When I tried to cash out my winnings, they gave me a runaround of excuses, claiming that my account and the platform were under review and maintenance. This prolonged process lasted for weeks, and when I finally managed to request a withdrawal, they changed my password and accessed my account without my permission.
I was unable to log in and change my password, and when I finally regained access, I was told that I had insufficient funds. I believe that Bitbetwin Casino is engaging in unethical practices, withholding payments, and manipulating their system to keep players' winnings.
I strongly advise against using this casino, and I hope that others who have experienced similar issues will come forward to share their stories. I hope that we can collectively find a way to address these unfair practices and ensure that players are treated fairly and withdrawing their well earned winnings
This happened to me a while ago I just saw a posting and am supporting because I went through hardship I went through similar things like I couldn't pay hotel I was counting on that money I'm a level 5 player deposit over 6000 dollars the plug was pulled on me when I was close to reach level 6 I went through a lot more than that I will get all my documentation to be ready to provide for a class action law suit. If anyone know of a lawyer that would do a probono case so one will help
M34Uicloudt
They are goin to help how to properly dispute your case with the gaming commission consumers protection and safety
I really enjoy playing with solid providers and bitbetwin is as solid as a bank. Ty bitbetwin for every time prizes redemption
BitBetWin is my go-to every time! The deposits are quick! The withdrawals ALWAYS take less than 24 hours! I've never had a problem with these guys! Trustworthy, consistent, and FAST!
I love these guys! I've gamed online and tried so many different platforms and BitBetWin is by far the most consistent and trustworthy I've played with. My deposits are put on my account within minutes and my withdrawals are insanely quick (less than 3 hours every time). I've never had a problem with these guys and I know I can trust them with my money every time.
This is legit and safe.no waiting and awesome platforms to. Choose from and always someone on point to speak with if needed I'm cashing out $200 woohoooo
Hi Melissa,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying your experience at BitBetWin. Our team is dedicated to providing top-notch gaming and service, and we're delighted that you're having a great time. If you have any friends who might also enjoy our games, don't hesitate to refer them. We appreciate your support and look forward to serving you in the future.
They should try this app very fun and easy to load and whoever is reading this they should sign up because it is very useful when you're really kind of out of funds
It very good at guy try to make things easier for us to make it right is good enough for me thank you for being with us when we need help thanks again
Hi Tadam,
Thank you for taking the time to leave us such a awesome review! Your satisfaction is our priority, and we look forward to seeing you again!
Easy to make a deposit and withdraw winnings. Not to mention helpful customer chat and an actual phone number you can call and actually talk with an agent at any hour!
Hi Peter,
Thank you for your feedback, and we look forward to seeing you again!
Warm regards from Bitbetwin’s family!
Answer: Total scam. I've been with them over a year and they denied first withdrawal request citing "technical issues" with the platform. I can't login to the platform anymore, my account apparently was deleted but my wife can still get in and play hers.
Answer: It's always taken so long to add the freeplay to the chosen platform. I've been complaining about it. They need to do what Win777 is doing, where it automatically loads to your wallet and you're able to choose the platform right away and even be able to use the bonus codes on with it. Unlike bitbetwin and bitofgold.
Answer: Dear Dominique, please contact us at info@bitbetwin.cc with your website email and we would be happy to help you!
Answer: Dear Philip D, please contact us at info@bitbetwin.cc with your website email and we would be happy to help you!
Answer: Dear Jose, Thank you for taking the time to give us feedback. We truly value your feedback and look forward to hearing more from you often.
Answer: 
Dear Lindy, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!