• Bilablau

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Overview

Bilablau has a rating of 1.05 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bilablau most frequently mention credit card, bank account, and membership fee problems. Bilablau ranks 1208th among Skin Care sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It is enough to pay a one time credit card without opening the account.
  • Never buy from them, you will also be forced to pay them subscription fee about 12 euros per month.
How would you rate Bilablau?
Top Positive Review

“Best”

Thomas K.
4/27/18

Fast delivery, good service, i will use that service again, thanks for the good service. I will use them again

Top Critical Review

“Pieces of shit”

Daniel M.
4/2/20

There are many scammers out there but I know of no other company that will actually steal money from you. Stay as far away as possible.

Reviews (73)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (14) 12 euros (11) bank account (7) membership fee (7)
Thumbnail of user danielm1605
1 review
2 helpful votes
April 2nd, 2020

There are many scammers out there but I know of no other company that will actually steal money from you. Stay as far away as possible.

Thumbnail of user billym153
1 review
4 helpful votes
May 25th, 2019

I cancelled my membership this winter and now 5 month later BilaBlau are still withdrawing 12 Euro from my account. Please do avoid this company at any cost, stay away from them. Don't give them your credit card information, as they just keep taking money from the account. Only solution is to close your credit card. A please do that right away, don't trust that your cancellation of you membership automatically nulls your account withdrawls. They continue anyway.

Tip for consumers:
Avoid them if you can, no matter how attractive the price of the product is. Its like som old time scamming scheme. Interesting that this kind of old xxx sales man tactics are still around.

Products used:
I got a great price on a hairstyling product. Then I was hooked up to a membership. Proved to be the most expensive hair product ever bought. What a scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickardj
Rickard J.
1 review
0 helpful votes
October 26th, 2019

The product that was purchased did kot work at arrival. At first Bilablau refused my request to return the not working product. They referred to danish law and only 4 week possible to return a product. After contact with European Consumer, they agreed with us returning the product. They still, after four months and some 20 e-mails back and forth, owe me money for the returned product. Since a month or so they do not answer e-mails anymore.

Thumbnail of user eamonc2
1 review
2 helpful votes
February 29th, 2020

Small amounts of money coming from my account for over 12 months so it stayed below the radar. I have never authorised any such payments. An absolute scam website. Do not touch.

Thumbnail of user duniaf1
1 review
2 helpful votes
December 9th, 2018

Please don't buy from this company! They are unethical scam artists. I bought a product for 5euros and ended up paying about 100euros in a fake membership and they wouldn't even refund me 1 month since I cancelled beginning of December. I don't know how this company is still in business, I'm going to be contacting web authorities and my bank and suggest everyone does the same! SHAME ON THEM for taking people's hard earned money this way. They have no conscience. If I could give 0 stars I would!

Thumbnail of user jessicaj243
1 review
3 helpful votes
January 4th, 2019

They have a hidden membership of 129 SEK after purchasing from them. In order to offer their "cheap prices" they say. This membership has been credited to my card since I bought from them once in October. 129 every month even though I only purchased a deo stick one time. Deceitful behavior!

Thumbnail of user miksi
1 review
2 helpful votes
September 11th, 2020

They are stealing money from your bank account without your permission aftre you registred and order your purchase. I ordered goods from bilablau internet shop. They can't deliver ordered goods in time, I canceled the order. After several tume, I saw, that every mounth they are taking money from my bank account. They called it Membership. Dont give bilablau your creditcard details. Be awared!

Thumbnail of user jannih
1 review
2 helpful votes
January 18th, 2019

If there was a 0 Star I would give Them 0 Stars. Scam firm they take money out of your account, without letting you know. Very hard to contact them. When you get in tusch with them they are unpolite bastards. Keep away

Thumbnail of user khalils9
1 review
4 helpful votes
March 5th, 2019

They stole money from my credit card for some months. Dont buy anything from them. I dont remember where this membership mentioned. And have not received any mail after. They were silently stealing my money.

Thumbnail of user lillianw38
1 review
2 helpful votes
October 28th, 2018

NEVER shop here they will charge you 15 euro a month without asking you! No matter what the hell you buy! They sneak it in by making sure it's all in another language.

Thumbnail of user guntap
1 review
9 helpful votes
September 11th, 2017

They scam money from you. I was tricked too. 2 months have passed. Bought 12 sets of Magic tracks with cars. Delays, excuses and problems everytime. From 12 sets i got 6 tracks and only 3 cars. Stey still owe me 6 tracks and 9 cars. They are ridiculous. They have started to ignore me now and no direct answers by Tony Parker or Christian Meyer, if those are they real names! Never buy from them, you will also be forced to pay them subscription fee about 12 euros per month. Bilablau makes nice profit and enemies too!
Never buy from them!

Call your bank, call police!

Thumbnail of user hakans4
1 review
2 helpful votes
July 25th, 2019

Scam company i got a reminder of 8 month not payed "membership" that should be canceled after i canceled the order...

Thumbnail of user oskars12
1 review
2 helpful votes
January 8th, 2018

Company who actually performs frauds. They will never deliver your ordered items and therefore they can't, according to their policy, cancel your subscription. Signing up to them is a life sentence and will cost you A LOT.

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgev37
1 review
5 helpful votes
March 22nd, 2017

... Or at least be warned. Nothing negative to say about the speed they sent the items I ordered, 4 days delivered to my door. Although the item is not what I wanted, I found out after about 2-3 weeks that I was charged 12 euro in the same credit card I paid for the item (amazingly coincidental that I saved exactly the same amount when I ordered it as they advertised in the site) only to find out it was a "Membership fee". Of course it was my fault for blindingly trusting the site without reading the Terms but after 1st e-mail they cancelled the subscription and said they won't do refunds and ignored all other e-mails I sent. On the terms they do state of cancellation and refund procedures though. They have nice stuff and if you agree to pay 12 euro each month then that's fine otherwise buy from anywhere else.

Tip for consumers:
Beware of membership fees.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thanasisg1
1 review
1 helpful vote
August 29th, 2017

When you agree on terms and conditions, they charge you with a membership of 12 euro per month. I lost 24 euro's until I see it. Don't buy from them and don't trust them, you cannot take your money back easily since noone's reading the terms and condition we accept. That's a mistake of course check southpark episode "HumancentiPad" for at least having some fun with yourself afterwards xD

Thumbnail of user edmundm17
1 review
4 helpful votes
April 13th, 2018

This company is operating a scam. You purchase an item and think that is it, but no. Unless you cancel the account straight you will be charged £8.81till the account is cancelled
The item we had was a total load of crap. Then they charged us £8.81 for eighteen months. There is noway you can get your money back AVOID AVOID AT ALL COST
READ THE OTHER REVIEWS If I could I would have put in minus star

Thumbnail of user petere123
1 review
2 helpful votes
February 4th, 2019

Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning! Warning!
Scam

Thumbnail of user thomask114
1 review
0 helpful votes
April 27th, 2018

Fast delivery, good service, i will use that service again, thanks for the good service. I will use them again

Thumbnail of user victora50
1 review
5 helpful votes
May 30th, 2017

I bought 3 packs of gripeeze two are sat in a drawer because they dont workin fact a packet of chewing gum would be better than them you also insist on stealing 12 euros a month from my bank account claiming i joined a club and its my membership fee so to date 3 pack of very dubious slightly sticky stuff have cost me over 100 Euros its a SCAM dont buy anything from this bunch of shysters and the one star is only because you dont have a minus star

Thumbnail of user helenw97
1 review
4 helpful votes
December 13th, 2017

BILABLAU online shopping - BEWARE...

Warning to anyone buying from Bilablau.co.uk. They advertise Facebook and
I purchased an 'EasySweep' from them in August - it was rubbish and broke first time I used it.

But that's not all.

In the Terms and Conditions of payment it automatically opens a monthly subscription to them of plus or minus £11.50 which is taken out of your bank account automatically every month. I say 'plus or minus' because the amount changes a little every month,
They have just ripped me off for 4 months. My bank can't claw the money back because although it's effectively a scam, it is legal.

Thumbnail of user gerds2
1 review
2 helpful votes
July 10th, 2018

Diese Betrugsfirma hat 8 mal 12.- von meinem Konto abgebucht. Da ich keine Unterschrift geleistet habe, konnte meine Bank das Geld zurückholen und weitere Abbuchungen verhindern! Prima Kundenservice von meiner Bank.

Thumbnail of user tomasp20
1 review
2 helpful votes
January 15th, 2018

De efterlever inte heller den lagstadgade ångerrätten som finns inom EU.
Har tagit betalt utan att leverera och sedan debiterat mitt konto medlemsavgift utan godkännande. Polisanmälan nästa.

Thumbnail of user alicea46
2 reviews
6 helpful votes
December 5th, 2017

This site is a real scam, bought a small item and they ended up taking a so called monthly membership fee from my credit card without me agreeing to anything. Later I saw that on the very small print, it mentioned that by buying the item I would now be charged monthly. Thsese scammers should have mentioned this before the product was bought, and it isn´t even in the invoice. I had to cancel my credit card!

Thumbnail of user sheilam201
1 review
4 helpful votes
May 7th, 2019

They stole money from my card 12 euro every month without consent and wont refund me it is a scam avoid at all cost cheaper on wish.

Thumbnail of user carlosf80
1 review
0 helpful votes
September 24th, 2018

If we do not reed all the lines, we are accepting to pay 12 per month for membership, It happen to me, now I went to see better and it is there! But they are taking more then just once a month this month (near the end of the credit card) they already take 5 times

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Online shop for home, accessories, gifts, perfumes, cosmetics, watches.

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