BikesDirect

I've been mountain biking for quite a few years. I wanted to get a FatBike, but really didn't want to spend top dollar on a bike I may or may not like. After a little researching I came across BikeDirect.com. My wife and myself decided to both go with the Boris X7. I have to say all the great reviews I came across regarding the quality of the bikes, the great customer service are all very true. We've had the bikes for just about a month now and these bikes are the only bikes we are riding. Our "regular" mountain bikes are just sitting in the garage. This past weekend, I noticed a gritty noise coming from my freehub body. I sent an email to BD asking them if the rear hub is compatible with Shimano or Sram free hub body thinking replacement when this free hub body fails. Their response within 15 minutes was a new freehub body is in the mail. Amazing customer service. If anyone is looking for a great bike with amazing customer service, definitely check out Bike Direct.

Thanks BikesDirect.com for helping those of us who truly love to ride be able to afford better equipment at a significantly lower cost! I have been riding my HAL5 Motobecane MTB for 3.5 years now and am SUPER HAPPY with its performance and durability. I ride very technical and as fast as I can up and down trails across the USA. I'm not a PRO but have been riding BMX (as a child) and MTB for many years and can truly appreciate having top of the line components included on my excellent HAL5 suspension system. I have told a lot of my friends to check out BikesDirect.com and also compare to local shops and other online places. No shipping and NO TAXES! Can't find a better deal and better bikes.
Thanks,
Vito L.

I bought a road bike it was smashed up I emailed them 20 times never got a response it cost me 200 more for parts and 38 for labor and there no way to contacked these people its bull $hit that they will not anwer so it ended up costing me 485.00 all to gather the front brake was craked, the wheel was so out of true the bike shops I went to would no work on it, the the crank was bent and the rear derailleur hanger was bent no replies

I got the Motobecane Boris X5 with an XL frame in matte black. It is an excellent bike for the price. I am 6'3" 245lb and the bike does fit me but I replaced the handlebars with 5" riser bars because I prefer a more upright riding position. If you do the same, keep in mind that the cables are at their limit with 5" bars so you may want to try 3" or 4". I mostly use it as a cruiser but I do plan to try it in the snow this winter. I also replaced the grips with Bell ergonomic grips, I did this with all my bikes to prevent hand pain. Glad to see the pedals and seat are very good, there was no need to replace them. The front derailleur and front brake needed adjustment but nothing was damaged. I do like the paint and the logos are minimal and also look very good.

The full carbon Motobecane Le Champion CF Elite is the third bike I have purchased from BikesDirect. You can read the specs on their website. The frame is the newest type of all carbon with larger tubes for reduced flex. Yet, it is smooth as butter to ride. The Mavic wheels get very good reviews and the tires are hard in road contact and softer on the sides for vibration absorption. Tom Ritchey seat, comfortable, stem, bar, seat tube are first class. The Ultegra shifters a famous and fine. The Tektro brakes stop well even with given pads. Will probably put KoolStop pads on soon. KoolStop gets top recommendations.

Must now go for a ride... C. B.

I have purchased lots of bikes online for myself and for friends

Bikesdirect clearly has the best prices
I personally have two bikes from them

But what surprises me is; they also have the best service

I needed a part for a different bike and the local shop was giving me the run around
I emailed Larry at bikesdirect service and he actually found the part in his back stock and priority mailed it to me for a super low price

Really I incredible service

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I have ordered four or five bikes from them. All cross bikes. I like two sets of break levers, it makes riding way easier and safer than just one set at the horns.

I have never had any issue with a bike up until meow...

Paypal messed up the shipping address and I did not look at my email receipt to catch it, so when I got an email from UPS saying I missed a delivery and I should be ready tomorrow I was like "huh." I was at home all day. I went to the door and no post it note saying I missed it, had no clue what was up. Fast forward a couple hours and I get an email from my old roommate asking if I was coming back to live with him cause I got a missed package. I immediately realized what happened and emailed bikes direct. I thought I would have to pay shipping. I live in Chicago meow and the bike got shipped to California. This wasn't there fault and could be seen as partially mine...

They took care of it right away, no charge. I've been in customer service for a long time and game recognizes game. I already tell people about bikes direct and will do so even more meow. You guys rock!

Being single mom of twin boys is not easy; especially since you have to pay double for everything

So when my skins wanted HIGHEND mountain bikes (after destroying their Walmart bikes); I was not looking forward to paying double the $800 to $1000 per bike it takes to get quality bikes

So I did a lot of shopping and found bikesdirect and I feel lucky that I did

I was actually able to get really nice bikes for $399 each and paid no shipping or sales tax
Plus the 29" bikes the boys wanted came in different colors BONUS for the kids as they hate matching colors

This bike selling site really helped me out

I got really excited about cycling last year, all types of cycling

Started with a beginner MTB from bikesdirect as it seemed like a deal and it certainly was

Then added a nice trail hybrid; then a beach cruiser
Both from BD

Just receiver my forth bike
A nice MOTOBECANE road bike
So fun to go fast on the road

I am becoming a bike collector I guess LOL
Always had great experience on bikesdirect
Delivered quickly to my front door
And easy setup
Same quality as paying double in a bike shop

What else could you want?

Brought a new bike the first ride rear tire went flat in like 5 min I was like dam bad luck next day I removed the tire inspected the tire no holes or punctures or anything just a tear in the tube so I replaced the tube off to ride again same thing within a few min got a flat I took out the tire to my surprise it was in the same spot the other tube got a tear so I inspected everything and found the wheel had ruff edge on the seem contacted bike direct they were of no help they wanted me to pay to ship the wheel to them for inspection so I went to the bike shop they charged me 8 dollars to fix the rim and if you factor in the two tubes I had to use that another 24 dollars and they offered no help I would never buy from them again