Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessBigRock has a rating of 1.82 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. BigRock ranks 40th among Domain Registration sites.
BigRock.in provides a nice and affordable service of domain registry and various other web hosting services. I have been their client since long time and never find any complain till today. Their customer support is active all 24*7 hrs and provides all possible help. I really want to thank my friends to suggest me such a good web hosting service
If you appreciate canned responses and you are a lover of getting a complete runaround from people who really have no clue, then you will be one happy camper with this registrar!
If you appreciate canned responses and you are a lover of getting a complete runaround from people who really have no clue, then you will be one happy camper with this registrar!
Tip for consumers:
The review tells all.
Products used:
domain registration
Don't trust Bigrock.com, they block. Ws domains transfer out. Bigrock.com is under PublicDomainRegistry.com Registrar. Bigrock's price is twice higher against other sellers and Bigrock's support is terrible.
Bigrock.com breaks right of the domain owners for transfer their domains out.
Very worst services.
Don't deal with Bigrock.com!
I have many websites hosted by BigRock & offers a great level of performance, reliability, and security. The hosting plans of BigRock are quite affordable and their technical assistance is good.
No tech support. "Tech support is unavailable at this time." No way to transfer your domain to a new server. No option anywhere. This is a BS registrar. Scam is probably the correct word.
4 months ago, I purchase Linux reseller hosting which is provided by BigRock at a limited price. It is 100% white label hosting. Whenever I have any issue with my customer it always helps me to solve it in less time. Last year I also used the Reseller hosting services from A2 hosting & domain racer which is also a great experience for me.
BigRock.in provides a nice and affordable service of domain registry and various other web hosting services. I have been their client since long time and never find any complain till today. Their customer support is active all 24*7 hrs and provides all possible help. I really want to thank my friends to suggest me such a good web hosting service
I buy email server, and in typing of domain name, I made a mistake and requested support to change domain name, they said not possible then I said cancel this and make a new one, and they said not possible this one as well.
Products used:
Email
I had been using Bigrock for many years. However since recent few years, the services have deteriorated. They have no commitment to resolving complaints within any timeline and you are lost following up with them without any idea of the delay.
Products used:
Domain Hosting, Google workspace through Bigrock
And theres nothing that can be done about it because its outside of the country in origin. No lawyer or the police have any jurisdiction. Evil.
It is practically a fraud company - problems are:
1) On Shared hosting, control panel, database server - all was very slow and practically useless
So I decided to cancel hosting and get my money back as they have 30 day money back guarantee and this was my experience:
1) No visible option to cancel hosting so I raised support ticket
2) They responded with what is the problem and that until they get respond they will not cancel
3) I explained the problem and requested that I don't want waste further time and want to cancel (in 4 days of hosting)
4) Then they replied the process on how to delete (they could have done it themself)
5) I followed the process - and then I am given a message that I have to contact SUPPORT on CHAT to complete the deletion
6) Late night CHAT not available so I had to remember to contact them in next morning.
7) And the story is not over yet - sales chat asked me to login and contact another chat.
Then Support chat, told me to hit DELETE button and then I will get chat button and there I should chat.
I told them, as I already requested DELETE, I do not see this delete button.
8) It was all wierd - finally found 3rd chat windows
9) In this chat, person is demanding reasons on why I am leaving and when I conveyed wasted time and have performance problems, he is demanding show me support ticket
10) After deleting my hosting, now next step is that I have to login again and start WITHDRAW MONEY process - no auto credit. Probably because Indian company so not advanced.
These are just ways to make sure you forget to delete within 30 days (making the process require so much of interaction) so they can keep your money (besides providing such a poor service)
And also that you find it is so much of time wasting that you feel like forget the money and move on.
It's a SCAM!
Don't trust Bigrock.com, they block. Ws domains transfer out. Bigrock.com is under PublicDomainRegistry.com Registrar. Bigrock's price is twice higher against other sellers and Bigrock's support is terrible.
Bigrock.com breaks right of the domain owners for transfer their domains out.
Don't have a business with Bigrock.com!
Search and register domain names at the world's leading domain Registration & web hosting company. Now get 2 FREE Email Accounts with every domain name. Begin your domain search now.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.