• Bice’s Florist

Bice’s Florist

Overview

Bice’s Florist has a rating of 3.9 stars from 6,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bice’s Florist most frequently mention beautiful arrangements, customer service, and next day. Bice’s Florist ranks 6th among Flower Delivery sites.

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What reviewers want you to know

Positive highlights

  • Angela in Texas was one of the nicest and most helpful customer service reps I've ever spoken to.

Critical highlights

No critical highlights yet

How would you rate Bice’s Florist?
Top Positive Review

“Always fresh flowers and fast delivery”

Jake K.
7/11/22

I've been using this service for a year now, and I haven't regretted it. Always fresh flowers and fast delivery. My girlfriend was delighted. Thank you

Top Critical Review

“I'm totally disappointed with the quality and freshness...”

Lisa S.
2/15/20

I'm totally disappointed with the quality and freshness of the roses that were delivered. Literally these roses are already withered and dying. I didn't feel excited to share via social media due to the disappointment. The roses literally looked as if they've been sitting for a good week and a half. I know good qualify of roses when I see them and this was by far not it. On a scale of 1-10, the delivery of service would get a 10 but 0.5 for quality. We just got married January 24th and this was my first flower delivery to this woman as my wife. This experience with Bice's this Valentine's Day has been a complete fail and disappointment.

Reviews (6,894)

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user kmll2
1 review
0 helpful votes
December 18th, 2022

I ordered flower to be delivered to my daughter in law for her Anniversary. They delivered the cheapest looking poinsettia I have ever seen. I could have done better going to Walmart.
I have pictures. 114.00 for a horrible looking plant. I looked at Walmart and could have gotten a beautiful one for 20.00. Please do not use this florist. I had to use them because I live out of town. I have cried and cried and so embarrassed. Invoice #*******: reference number *******

Tip for consumers:
Do not order from Bice Flowers

Products used:
Bice Florist

Service
Value
Shipping
Returns
Quality
Thumbnail of user miriamh35
Miriam H.
1 review
0 helpful votes
January 30th, 2020
Verified purchase

I had a promo code of $10 off. It had no expiration date but not let me use it. I only order once a year so it had not been used as stated. Very disappointed.

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anonymous J.
2 reviews
11 helpful votes
February 12th, 2020
Verified purchase

I am really disappointed that both Valentine's Day and the the day before were blacked out for delivery.

Thumbnail of user robertw736
Robert W.
1 review
0 helpful votes
January 24th, 2018
Verified purchase

Website was supposed to send me a link to update my password, but I never received the email. So, I purchased as a guest.

Thumbnail of user sheilab171
Sheila B.
2 reviews
1 helpful vote
April 10th, 2019
Verified purchase

this is my first time ordering online. it was very easy and convient. I'm looking forward to see how the delivery and product quality experience is.

Thumbnail of user jeanm343
Jean M.
1 review
0 helpful votes
October 17th, 2019
Verified purchase

The flowers arrived on time and were very nice. (Order Number: *******.)This was a Designer's Choice Deluxe bouquet. They were ordered early afternoon and delivered late afternoon the same day. However 3 days after delivery the general flowers died and the next day the roses also drooped and died. The lilies are still going strong. I really had expected that the overall arrangement would last longer than they did and the recipient was only able to enjoy them for 3 days. I am really disppointed.

Thumbnail of user larrym273
Larry M.
1 review
0 helpful votes
November 11th, 2015
Verified purchase

Delivery charge seemed to be very high for a local delivery.
Couldn't find a way to use my points on this purchase or any other discounts...

Thumbnail of user lindat182
Linda T.
4 reviews
0 helpful votes
December 15th, 2015
Verified purchase

I received an email today stating I could get 15% off with a code - I ordered exactly what the offer said, but it said the code was already used or expired. #CHEER

Thumbnail of user gailf48
GAIL F.
1 review
0 helpful votes
October 29th, 2015
Verified purchase

Needed question answered but no one would answer. Needed to give time of service. 10:30 Saturday October 31

Thumbnail of user tonyam53
Tonya M.
1 review
0 helpful votes
April 2nd, 2017
Verified purchase

I think it's funny how it was on sale but then the delivery charge was almost the same amount as the discount.

Thumbnail of user jasony44
Jason Y.
5 reviews
0 helpful votes
December 10th, 2019
Verified purchase

Please upgrade you UI based on holidays and provide a more personal touch from the local Florist chosen based on the area.

Thumbnail of user joyceo40
Joyce O.
1 review
0 helpful votes
November 2nd, 2019
Verified purchase

there wasn't anywhere that showed the delivery address on the check out page??would have like to be able to review that info before completing order

Thumbnail of user patriciaf285
Patricia F.
2 reviews
0 helpful votes
September 16th, 2019
Verified purchase

The site was hard to move through. I had to repeat my selection several times as the screen would go bk to the main screen repeatedly.

Thumbnail of user shannab19
Shanna B.
1 review
0 helpful votes
December 14th, 2015
Verified purchase

The plant was nice. My only dissatisfaction was that the delivery charge was high in comparison to the price of the plant. All else was good. I appreciate the service.

Thumbnail of user emberg1
Ember G.
1 review
0 helpful votes
October 16th, 2019
Verified purchase

Ordering from the website was super easy. They did deliver the flowers on time. Price was a little higher than what I'm used to paying locally, but it wasn't too bad. The only negative comment that I have to say is that the flower arrangement that was delivered did not look anywhere near as beautiful as the image provided on their website. Some of the flowers were different, which I knew could happen and that's fine, but it just looked like it was all thrown together without any thought as to the arrangement. I knew it wouldn't look exactly like the picture, but I figured it would be close. The recipient was still excited and happy to get their flowers so I can't be too disappointed. I'll probably give them another chance. I just wanted to be honest with my review.

Thumbnail of user debbief84
Debbie F.
1 review
0 helpful votes
January 14th, 2017
Verified purchase

I had some problems when I had to find the zip code. I did not see how to continue, so I had to start all over. This time I had the zip code and could continue.

Thumbnail of user janiss13
Janis S.
1 review
0 helpful votes
March 29th, 2017
Verified purchase

The signature card doesn't work well. This order was from 3 families. Not enough space to put them all so I had to add it to the message. Hopefully someone there catches that so it won't look goofy.

Thumbnail of user shannonm190
Shannon M.
2 reviews
0 helpful votes
October 6th, 2019
Verified purchase

I called to inquire about delivering to a certain town and the lady who answered the phone was extremely dry and not friendly at all!

Thumbnail of user kaylins
Kaylin S.
1 review
0 helpful votes
March 27th, 2017
Verified purchase

Too many screens to process through and CVV needs better description of what you need. I don't do a lot of online shopping.

Thumbnail of user cherylc158
Cheryl C.
7 reviews
0 helpful votes
October 10th, 2017
Verified purchase

I am very disappointed with the delivery time. The flowers were for my sister's birthday and they did not arrive at her work place until after 5:00pm. She stayed late to wait for them and I had to tell her about them instead of it being a surprise. I spoke with two reps who were not able to tell me when or if they were going to be delivered on the day requested.

Thumbnail of user sheilab126
Sheila B.
1 review
0 helpful votes
October 30th, 2017
Verified purchase

HAD TROUBLE FINDING PRODUCT AFTER LEAVING MY TABLET
I AM A CURRENT CUSTOMER BUT SYSTEM DID NOT RECONGIZE.

6.5K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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