Bharat Plaza

These bastards have been dragging my refund claim for 4 months now and yesterday after I chatted with them they said because it's been over 60days its not possible to give me a refund! Seriously how are you still in business? Please PLEASE stay away! I have lost $140 and 4 months of my life chasing them for a $35 refund that they said they would give me and I accepted and then they kept saying not possible. I wish I had paid by Paypal now but they convinced me not to. Don't do that. EVER!

Placed order in November. Item was supposed to be shipped in early January. No update on order in the middle of January. Email customer service to be told sorry we cannot ship your item please choose one of these (less comparable) items instead. Tell customer service that will not work as I needed that specific item, please refund me the money I payed. No answer. Days go by with repeat emails. No answer. Very thankful I payed with paypal and they were able to recover my money. Would never recommend this company. AVOID LIKELY SCAM.

I have complained almost 5 times in the past two months stating that I didnt get my package. They give no direct replies. Just simple answers... like "ma'am we will send your order" but nothing happens. The customer service is horrible. Even if I call the number, a man who sounds like he has been sleeping answers (of course, there is a time difference from India to USA) but that was so unprofessional. I've spent $88 dollars online. I still have not received any direct replies with tracking or anything.

Most of the products are fake only once you pay and after one month u come to know Instead of this product purchase some thing else which is horrible experience, since I was from Rajasthan so some how I recover my money

I placed a order on 27 november 2017 till now I did not get my order... several times called customerservice... no use... send email many times no reply... big cheating going on there... I feels they are collecting money and plan to run away

If you are buying online- BEWARE. They promise a certain delivery date- but of course they will go over. They take days to respond to you and give you false promises- oh just one more day, yadda yadda. I planned on wearing the dress on a certain date so I ordered in advance- and gave myself 20 more days from delivery date in case anything were to happen. Well, my special event came and went and they were still giving me false promises. Offering discounts, etc. Terrible customer service.

Please keep away from this store as they are a bunch of frauds. I have ordered a saree for my wife over 2 moths ago which they confirmed will be delivered within 20 days, I have got in touch with them on several occasions and every time they said that they are having problems at the factory with the production of the fabric, and every time they assured me that I will receive my order in the next 20 days and today they finally told me that my order is not in production anymore and can't be delivered and I can choose one of their ready to deliver saree. Their service is really awful and unprofessional. I don't think they are a legitimate business, they probably just invested in a website to take orders from innocent customers and keep winding them until they just give up and stop asking for their order or refund.

Please do not place order with them unless you want to lose your money and be disappointed.

I ORDERED INDIAN OUTFIT, DESIGN LOOKS SO GOOD. I SEND MY MEASUREMENTS BUT THE SUIT CAME WITH 10" LONG THAN MINE SIZE AND EVEN WITH MY 3" HEELS, IT WAS WAY TOO LONG. CUSTOMER SERVISE SEND A REPLY THAT USE IT AS A FLOOR TOUCH. AFTER NO BODY IS ANSWERING ANY OF MY EMAILS. THEY DONOT CARE ABOURT THE CUSTOMER, IT IS NOT ADVISABLE TO DO ANY BUSINESS WITH THIS COMPANY.
ROMIE

I ordered two suits at the same time with the same measurements, when they arrived, one suit fit perfectly, the other was completely wrong... not I or two measurments... but EVERYTHING... it's like I got someone else's suit. Now they are offering a 10% discount... for a suit I can NEVER wear or even have altered to fit me as the measurement are inches too small. Going after them through my credit card company as they have stopped communicating with me.

If I could I would give them 0 stars, I ordered a wedding dress for my daughter from them for $380 and 2 months later I contacted them because I hadn't received anything, they told me it can't be shipped due to production error, okay why did I have to contact them first? They couldn't contact me to tell me that? I asked them for a refund and they refused! I mean seriously? They told me to order something else and since I had already paid I went on to buy my son in laws suit from them, it's been 5 months! Every time I message them they respond saying it will be shipped in 5-7 days. Please save your money and spend it somewhere else! This company is a damn scam! I still haven't received a refund or my product! And I've spent over 380 USD. They have been giving me a run around for months!

Hi,

I am sending this email from Muscat ( Oman).

It is my sincere request to all of you to read my email before placing an online order with Bharat Plaza.

My ordered was placed on the 03rd Jan 2017 for a function to be attended on the 28th Jan. I was communicated with lots of assurance that my order will each before 25th and on the 26th of Jan i received an email stating as below

"We re really sorry to inform you that the product SATJ106 is not available due to some fabric production problem so we request you that please select any other product from our "Ready To Ship" category of same worth, So that we can ship the order on same date & you have it for your occasion on time"

After this email, i asked for refund the email as appended below:

Dear Mohsin Bori,
Ok

We have cancelled your order and we have reserved your amount with us which you can use in any of your future order and we will surely provide you best possible discount and free gift as well.

Looking for your kind co-operation.

When i insisted for refund only: the reply was:

Dear Mohsin Bori,
We are really sorry for the inconvenience caused to you.

We want to inform you that we have forwarded your refund request to our higher authority and within next 48 to 78 hours you will get your refund in the same card through which you confirmed the payment.

Looking for your kind co-operation.

Your Bharatplaza Team,
Thanks & Reg.
J. VIJAY
Customer Support

Now, it has been over a week but still i have not yet received any refund nor they are replying to my email.

I would like to inform you all the company is a cheat and extremely unprofessional. They have no clue as to what is happening internally in their department. The customer service has a standard reply of saying the your order is in process and we are sorry for the inconvenience caused to you.

Please keep distance and only order from Bharat Plaza incase you wish to spoil your function.

Regards,
Mohsin

This company is absolutely horrible. Please do not make the mistake of ordering from them. Their clothing is nothing like what they show on the website, the material is not even the same. They also refuse returns, and for a $300.00 suit that was totally wrong, offered us a $10 credit on our next purchase. Needless to say, we will never purchase anything from these con artists again.

I urge you all who have been cheated on like myself to contact the nearest police station to the company and file an FIR. They will be raided, we will recieve our money back. Give your details to the police and you will be contacted soon and will recieve your money

"Worst experience ever. Please do not make a mistake of ordering from this site. I made a purchase for my fiance. It was suppose to be delivered 1 week before our engagement day and it reached 2 days later. So its wasn't received and send back. This happened on Jan 20th 2015. When i talked/chated/emailed, thy said they will refund MY CASH and till date its not done. I have the entire conversation thread in my mail."

I ordered a lehenga in size 27 waist and received size 33. The length was supposed to be 38in long it came at 44. After a lot of backs and forths with the company (telling me to pay out of pocket to fix it) they told me I could return the item but they can only try to make it tighter but will not shorten it because it will " destroy the design". Unbelievable, they refused to provide me with a new lehenga with the size i ordered. It is not my fault their workers cannot read the size chart. Every email they sent me began with "Please understand- we cannot send you a new item..." So far for satisfaction guaranteed! So i paid $170 to get a product that I cannot wear or would have to pay $150 dollars to alter. I already told all my friends and cousins about my experience and they shared a similar bad experience so please stay away from the website.

Only half of my order was sent.
I was told to pick something from ready to ship items instead. Requested to refund my money because I didn't like anything from ready to ship.
It's 3 mnths now, didn't receive refund and my emails are getting ignored now.

I bought an anarkali dress with bharatplaza and i was informed by them that the dress is not available. They did not refund me my money and forced me to choose another dress. I told them i don't like other dress and want my money back to buy it in another website. Each time in their live chat, they said they are refunding but they never did so. It is already more than 2 weeks now but they never refund me. They are keeping my money and not taking any action. I then took the help of PayPal and now they are asking me to close the dispute in Paypal then they will return the money but still they have not. They are all liars and cheaters. I will not recommend BharatPlaza to anyone as they are CHEATERS AND STEAL CUSTOMER'S MONEY. Please guys, be safe and don't shop at Bharat Plaza. It is not a trusted website. If you don't believe me, i can show all proof of their action.

I ordered sherwani from USA, they sent me wrong size and refused to refund my money! Ive contacteded to Lalit Khatri (owner) several times, but wasted my time. Stay away!

I ordered a saree some months ago but still have not received it. Asked them to refund me but said that I must choose something else but I clearly explained to them that I don't like anything else but they won't refund me. I would advise people not to buy anything on this website they are fraud.

I ordered a suit and their measurements online were pretty specific, so they made the pants according to all the size measurements they took... except the width of the pants leg. Over the past 2 months I have contacted them more than 6 times now and they have constantly told me that they made the pants according to the size measurements, but there was NO measurement asked for width of leg. I have escalated this to 'higher authority' and all responses have said that they made it correctly and to work with them. I even asked to pay for 1/2 the cost of another pants and their response was to go online, purchase any item that says 'ready to ship', and then they would send me an invoice to pay for another pants and then ship a new pants to me. I have never heard anything more RIDICULOUS in my life! I have repeatedly asked them to correct this before I leave them a negative review but they have made internet excuses, holiday excuses and everything else to say why they could not respond in less than 3 days for an escalated case.

Bottom line, if you're ready to spend money to purchase anything from them, be ready to accept whatever you get and smile. Totally POOR service!

I bought a lehenga for my royal wedding from bharatplaza. When i got the lehenga it was a scrap. Nothing like the picture on their website. The fabric and work was very cheap. I had to buy another lehenga from the local shop. It was costly but nice. Never buy anything from them. They are crooks. They sell scraps

I will not recommend Bharatplaza to anyone because it is very clear that if the order is not what you except then you have a problem. I ordered a Anarkali for a child of 4 years with bust size 28 and received a Anarkali for a child of 8 years with bust size 36. Bharatplaza do not want to admit that they made a mistake despite the evidence that is clearly stated in an email where the correct size and age of the child is mentioned.

As long as the order is to be placed and sent you respond quickly to questions but now there are problems, I had to send emails reminders to ask for a response.

The service is so outrageously bad and also the solution for a great discount on my next order. I will never going to buy from Bharat plaza.

I ordered a lehenga for my engagment event, ordered a month ago, I didn't hear from then since. I kept emailing, finally someone emailed me back sending me with a Link saying that I have to choose something so they can shipp to me as soon as possible. I told that man honestly I didn't like anything, also why Should I do that, when the lehenga I bought the processing time was 20 days only. He reply please contact our live help line. I tired via live customer service, they are terrible don't understand, few not willing to help you. I am suggesting for thos who ordered didn't received the item please report to http://consumerhelpline.gov.in.
https://www.usa.gov/stop-scams-frauds#item-*******.
They are not only taking ppls money, also worst customer service. They are being unreasonable, after reading all this reviews I am hoping this website will be closed very soon.