business logo of BH-USA

BH-USA

Overview

BH-USA has a rating of 4.8 stars from 441 reviews, indicating that most customers are generally satisfied with their purchases. BH-USA ranks 55th among Boats sites.

service
1
value
1
shipping
1
returns
1
quality
1
This company does not typically respond to reviews

Instant Feedback

1,396 reviews
How would you rate BH-USA?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Jeff Z.
Unfollow Jeff Z.
Send Message
Share Review
Report Review

Lake Tyler, TX boat lift repairs
June 24, 2024

Outstanding Service and Lightning quick shipping from BH-USA for a Brevas boat lift controller. Installation was a breeze and everything is back in working order.
Thanks BH-USA!

Date of experience: June 24, 2024
North Carolina
1 review
0 helpful votes
Follow Beverly V.
Unfollow Beverly V.
Send Message
Share Review
Report Review

Dock Cleats
June 24, 2024

Received my order in a timely fashion and am very happy with my purchase!

Date of experience: June 24, 2024
Carlton W.
1 review
0 helpful votes
Follow Carlton W.
Unfollow Carlton W.
Send Message
Share Review
Report Review

Problem with your site accepting my credit card
November 11, 2019

Problem with your site accepting my credit card. Finally got it accepted then was notified order cancelled. Apparently an error in the amount charged. Had to reorder from beginning because of that error.

Date of experience: November 11, 2019
adamsfhudson U.
1 review
0 helpful votes
Follow adamsfhudson U.
Unfollow adamsfhudson U.
Send Message
Share Review
Report Review

Website was adequate, though lacking in some detail for a person unfamiliar with boat lift equipment (like me.) Sadly, my attempt at 'live' phone service was less satisfactory, basically, "just go to the website". Uh, okay, thought I did that.

Anyway, I finally figured it out and the products are so good it mattered little.

Date of experience: August 12, 2018
Charles C.
1 review
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Send Message
Share Review
Report Review

Very busy when I came in to the retail location. However, got fast service and picked up order within an hour. Products are very high quality and staff is very professional. I will definitely shop again for all my dock needs.

Date of experience: June 24, 2018
Texas
1 review
0 helpful votes
Follow Neal H.
Unfollow Neal H.
Send Message
Share Review
Report Review

I was wanting to order a jet ski electric conversion kit. I had a couple of questions and stayed on hold for 40-45 minutes (I finally gave up.) I tried again and the same thing happened. I called again and tried a different phone prompt and got a human. I told them what had happened and asked that person to have someone from customer service call me (she said she would) it never happened. I finally just ordered the unit that I though would fit and luckily it did. Never talked to anyone in customer service.

Date of experience: October 31, 2024
Ohio
1 review
0 helpful votes
Follow Jose Maria A.
Unfollow Jose Maria A.
Send Message
Share Review
Report Review

Don't purchase here
March 21, 2024

Unprofessional company. Find another one. They don't provide an estimate of shipping. They give you the price of the article. They ask you data for payment. Boom they add a high shipping cost! Don't purchase here

Date of experience: March 21, 2024
Georgia
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Send Message
Share Review
Report Review

Great boat house supplier
May 20, 2024

Exactly what I needed. Good price. Fast shipping. Would recommend!

Date of experience: May 20, 2024
raul N.
2 reviews
0 helpful votes
Follow raul N.
Unfollow raul N.
Send Message
Share Review
Report Review

Very please when checking your inventories
January 14, 2019

Very please when checking your inventories.
I make a mistake ordering this belt's believing.all old flat plate gears used this size and my pulley is 10 inches. I am going to order two A X 34 and a hope you people let me do the return of the two AX 35 I already received

Date of experience: January 14, 2019
Texas
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Quality parts. Fast delivery
June 2, 2024

Great parts, fast shipping and easy to get support when needed.

Date of experience: June 2, 2024
garywhis M.
1 review
0 helpful votes
Follow garywhis M.
Unfollow garywhis M.
Send Message
Share Review
Report Review

Really like how product went on and covered
April 28, 2018

Really like how product went on and covered. We cleaned with bleach first, waited a week and applied stain. Looks great. Really like color.

One issue was the cans were all bent up and it amazing they were not leaking. This isn't a reflection on product, but on how shipper handled it. Not sure I would order 5 gallon can next time.

Date of experience: April 28, 2018
bnst H.
1 review
0 helpful votes
Follow bnst H.
Unfollow bnst H.
Send Message
Share Review
Report Review

All was great except your shipping rates are above average. I was charged $10.70 shipping for two lightweight switch handles. Certainly not as competitive as buying on Amazon or Ebay where most shipping is free.

Date of experience: March 8, 2018
Illinois
2 reviews
0 helpful votes
Follow Wm Dennis H.
Unfollow Wm Dennis H.
Send Message
Share Review
Report Review

Boat lift
June 10, 2022

Great job, received just as advertised. Fit perfect to replace the old lift. More than enough power to lift a 3000 lb. bass boat.

Date of experience: June 10, 2022
Kenzie U.
1 review
0 helpful votes
Follow Kenzie U.
Unfollow Kenzie U.
Send Message
Share Review
Report Review

Have not installed product yet
May 15, 2018

Have not installed product yet. But it is the same as the one I am replacing. That deficient one by the way should have still been ok but for my brilliant idea of overloading the lift beyond recommended weight. Not your fault mine!

Date of experience: May 15, 2018
Georgia
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Happy
May 3, 2024

Several times I got my parts returned it was a good experience since I was contacted by person that was nice

Date of experience: May 3, 2024
Jack B.
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Send Message
Share Review
Report Review

All was shipped the day they were ordered
September 15, 2018

All was shipped the day they were ordered. There was a damaged part and a replacement along with a spare was shipped right after I called. The sales people are a pleasure to work with. In decades of being a dealer we have always been happy with BH USA.

Date of experience: September 15, 2018
Cody B.
1 review
0 helpful votes
Follow Cody B.
Unfollow Cody B.
Send Message
Share Review
Report Review

I had originally purchased this product through a reseller, but the reseller was unable to "order" my product for whatever reason. I contacted the ladies in the office at BH-usa and the processed my order immediately. Thank you for saving the weekend by getting the product there fast!

Date of experience: July 12, 2018
Eric M.
24 reviews
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Send Message
Share Review
Report Review

All around failure for BH-USA
October 4, 2020

All around failure for BH-USA. Picture not provided for rear of part and size isn't defined. Part was too small and didn't fit on shaft for which I needed it. Lastly, BH-USA was going to charge extremely high price for return shipping for such a small piece of plastic that it unfortunately went into the trash.

Date of experience: October 4, 2020
LAWRENCE W.
1 review
0 helpful votes
Follow LAWRENCE W.
Unfollow LAWRENCE W.
Send Message
Share Review
Report Review

You guys are the BEST!
May 3, 2018

You guys are the BEST! Thank you for sending great products, on time (in fact much earlier than expected), at a reasonable price. You are treating your customers right, BH.
Larry Wurn
Builder
Melrose, FL

Date of experience: May 3, 2018
Jerry Y.
1 review
0 helpful votes
Follow Jerry Y.
Unfollow Jerry Y.
Send Message
Share Review
Report Review

Great customer service, great company, fast shipping
Upgraded my lift from a sling to galvanized cradle and I love it.

Had some damage on a couple of parts from shipper and a quick phone call and a photo and the damaged parts were replaced, and they arrived in a couple of days

Date of experience: March 9, 2018