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Better World Books

How would you rate Better World Books?
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Pennsylvania
1 review
0 helpful votes
Follow Marcia G.
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Extremely Pleased
August 13, 2020

Ordering a book, whether it is a new book or a used one, could not be easier on this web site. Plus, you have the satisfaction of knowing that you are helping someone, who may not be in the position to afford reading material.

Date of experience: August 12, 2020
Texas
1 review
0 helpful votes
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I have always had a good experience with BWB. Books have arrived in the condition advertised. As a frequent buyer, I usually just select books that are sourced directly from BWB. Yes, I have received some books that were formerly library books, but there are times when libraries need to clear older books to make room for the new. I'd rather see a book reused in this way than sent to recycle. BWB has had books that I haven't been able to find anywhere (well maybe on amazon for literally 3 times the price). I also like that through my purchase, I'm helping literacy causes too.

Date of experience: March 27, 2020
Arizona
1 review
0 helpful votes
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The book arrived as described in the listing, which alone awards the seller 5 stars. However, when the book was shipped, I received a creative narrative written by "the book" to me. The little extra effort is noted and appreciate! 10/10 will order again.

Date of experience: October 2, 2020
California
1 review
0 helpful votes
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Awesome
July 2, 2021

Books in great condition for cheap, fast and inexpensive shipping too! I was skeptical at first since I have never bought books online but this is an amazing website. I bought about 10 already! Thank you for getting me out of my reading funk

Date of experience: July 2, 2021
Michigan
1 review
0 helpful votes
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Good Price, Shipped Quickly
September 18, 2020

Better World Books had the best price for this used textbook out of anything else on the internet. Their confirmation email was also the most hilarious thing I've ever seen! Props to them for putting a lot of heart into their business transactions. :)

Date of experience: September 18, 2020
Florida
1 review
0 helpful votes
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Love what you do!
August 31, 2020

Love the humorous way they "let the books introduce themselves". Service was timely and as a literacy tutor for over 20 years, I love that I am helping provide books to those who may not have access. Keep up the great work you do!

Date of experience: August 30, 2020
Missouri
1 review
0 helpful votes
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This is the most affordable place to get books without leaving your home! The books were in great condition, no matter what condition I picked. Quick delivery as well. Will definitely be ordering again!

Date of experience: October 7, 2020
New York
1 review
0 helpful votes
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Tons of titles at great prices. I love browsing my local bookshops and ordering titles from them when possible, but when it comes to something obscure and hard to find, Better World Books has really come through for me.

Date of experience: January 13, 2020
New York
1 review
0 helpful votes
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My Go To Book Store
December 1, 2020

I have been buying books here for several years and never had an trouble. The prices are good and the quality
Is exceptional. I always recommend them to all my friends... Thanks for doing such a great job. Ted

Date of experience: December 1, 2020
Pennsylvania
1 review
0 helpful votes
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Ordered a book - as it indicated it was LARGE print. I received a regular print. They responded quickly and here is their reply: "I am sorry that the item did not arrive in the format that you were expecting. Unfortunately, it was not listed accurately. We realize that this was not your mistake, however, I am afraid we cannot exchange it. I have gone ahead and issued you a full refund for this item. Your account should be credited within the next few business days. There is no need to return it to us. You may enjoy it yourself, or you may wish to donate it to a local organization in need. We hope you can recycle it otherwise. Again I'm very sorry about this error. Please be sure to let us know if you have any additional questions or concerns."
When I called customer service - they indicated same and that they did not have a Large Print that I could order. I will give them another try. Everyone deserves a second chance. But they NEED to list their offerings accurately.

Date of experience: May 2, 2021
Michigan
2 reviews
1 helpful vote
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I love what BWB does regarding literacy, and recycling books. I always check here first before I buy any. Because there is free shipping, I appreciate the low prices of the books! (of course they are garage sale prices, but this is a business!)
My son is very pleased with the two books he received. One had been a library book, and it had the markings from that. But it was also $25 less than purchased new, that helps a LOT! Who cares about library markings when you save that kind of money?

Date of experience: April 13, 2020
Australia
1 review
0 helpful votes
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Two out of three of the second-hand Harry Potter books that I ordered arrived in good condition. The third had its corner bashed in, presumably in transit, as all three were just packed in flimsy plastic "satchels". Some cardboard protection might have prevented this, but would have added to the cost to this wonderful, cheap, philanthropic service. I think Better World Books is doing a great job!

Date of experience: August 21, 2019
Michigan
2 reviews
0 helpful votes
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I have been using this site for over five years. I have always received all the books I have ordered in a very timely manner. They are nearly like new. I also enjoy the messages that my books send me. What a hoot!
This is the best way to get books cheaply. Once I have finished a book, I either add it to my library, return it so someone else can read it, or pass it on to a friend. In this material world, BetterWorldBooks gives us the best way to share reading with our fellow global citizens without leaving a heavy textbook footprint.

Date of experience: March 17, 2020
New Jersey
1 review
0 helpful votes
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I am amazed at the selection available on the site, I am sure that even those with more esoteric tastes and interests will be able to find what they are looking for. And one also helps to fund literacy efforts by their purchases!

Date of experience: March 2, 2020
Texas
1 review
0 helpful votes
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The prices are so fantastic and the selection is great. They don't always have every book I am looking for but it's pretty darn close. I have made two large orders so far and all of my books have been the exact quality that is described in the product listing. I also received both of my orders in a great timeframe. Can't wait for my next order soon!

Date of experience: August 4, 2020
Canada
1 review
0 helpful votes
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I first used Better World Books to obtain books on sustainability. The most recent purchase was a special diet book for my wife. She was thrilled to know about the donation of books for world literacy too. Finding and ordering was easy, and the notes from the book (you'll have to order one to find out) have been fun. This is now our book order company. - Jim B

Date of experience: August 29, 2020
France
1 review
0 helpful votes
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Still the best around
August 23, 2019

This website is simply the best way to satisfy your hunger for books. I've been buying books at BWB for THIRTEEN years now. I probably bought almost a hundred books. Books are usually in an better condition than mentioned, but many do come from libraries, so they have stickers/stamps/etc. Interior is usually absolutely clean. I only had ONE single problem once (wrong book sent), recently, and they were both super responsive and refunded me immediately. PLUS the money goes to charities. That's just the best.

Date of experience: August 22, 2019
Connecticut
1 review
2 helpful votes
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Avoid: deceptive
February 23, 2022

I ordered 6 photography books. Only 5 arrived. Those 5 were all, to my disappointment, ex-library books. One book did not arrive. One book arrived without its hardcover case. One book arrived missing over 20 pages. I was only able to communicate via email which appeared to be automatic replies.
I would NOT recommend buying from them as they screwed up on 3 out of 6 books that I ordered.

Date of experience: February 23, 2022
Florida
1 review
0 helpful votes
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Ordered 2 books recently for a book club... they were coming from 2 different locations (which BetterWorldBooks let me know upfront)... I assumed they'd arrive at different times. Both books arrived quickly (quicker than I expected actually... for free shipping!) and on the same day! BetterWorldBooks will be my go-to for future book purchases!

Date of experience: September 5, 2019
Illinois
1 review
0 helpful votes
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Excellent - as always
March 25, 2021

I received my purchase on time, and in excellent condition. Better World Books has become my first stop for book purchases - as a former library worker, I love their business model and am happy to support their work.

Date of experience: March 25, 2021

Overview

Better World Books has a rating of 2.8 stars from 2,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Better World Books most frequently mention customer service, business days and return shipping. Better World Books ranks 4th among Used Books sites.

service
234
value
234
shipping
240
returns
78
quality
233