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BetterPhoto

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Missouri
1 review
3 helpful votes
Follow Michele T.
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I have been a member for years. My website has been down all week. It is paid for so this is not right. And they will not reply to any of my emails about this. What can we do about this?

Date of experience: February 20, 2025
Virginia
1 review
2 helpful votes
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Server issues?
February 20, 2025

What's the situation on BetterPhoto website?
It's been down almost a week.
Server issues are nothing new over the years.
View Bug works great though.

Date of experience: February 20, 2025
Colorado
1 review
5 helpful votes
Follow Liz M.
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At one time this was a good site for hosting a photo website. No longer. I'm unable to update my bio photo and text. The text that I enter correctly shows up run together on my website. I don't dare try to edit my selection of photos. It's almost impossible to find contact information. They do respond to an email (always during the night, so I suppose they are half way around the world) and say they'll send the issue on to their tech team. They're just kidding, although not kidding when they want your money. Stay away.

Date of experience: December 22, 2019
Oklahoma
1 review
3 helpful votes
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Lifelong Customer!
June 27, 2019

After 10+ years of having BetterPhoto for my professional photography studio's website I can't imaging not using BP.
I have taken several courses from multiple instructors that took my portraits to the next level.
In the past, BP has offered a buy one year, get one free! This is BIG! There's no other website host that offers all the options at such a great price.
I constantly receive compliments on the ease of navigation from my clients which is a huge benefit when online proofing.
You won't find a better website host with better support than BetterPhoto.
Thank you to Jim and the crew at BP.
I look forward to many more years of using your services.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thank you Mesha - I am so grateful to read your positive review. And please know... the best is yet to come :) Thanks again!

Virginia
1 review
2 helpful votes
Follow Kitty K.
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I've been a member of betterphoto.com for at least 10 years. They host my website and have done a wonderful job. They are going through an enhancement of their site at the moment and I know when it is complete it will be great. I would not be the photographer I am without Betterphoto.com. Can't say enough good things.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thank you so much Kitty. I am inspired by your photography as well as your kindness :)

Washington
1 review
1 helpful vote
Follow Susan E.
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Ordered a Silver Subscription from BetterPhoto which included a website and Got Nothing. No website, no gallery - Nothing. Paid $169 and all I got was a headache. They did make promises but again didn't get anything. They did ask for more money for a classic gallery which is included in the price I paid - it says online that the Silver includes the Bronze plus more including an optional website that I paid for. It's been two weeks since I ordered and the promise online says two days. A second promise went unfulfilled as well. Buyer beware. I think this site was once very good and it has gone downhill and lots of people have left and have complained on other sites.

Date of experience: October 19, 2023
Washington
2 reviews
3 helpful votes
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BetterPhoto Rocks!
June 27, 2019

I've been with BP since the early 2000's, made lots of friends, learned (from the friends, and Jim Miotke) many photo things. The classes have always been fun, interactive, and full of learning activities. It's been a bit slow the last couple weeks, but, that's because Jim is working hard getting the site more easily accessible, and faster responding. I'm paid up thru 2026, and, unless I die before then, plan on sticking with them.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thanks, Bob! I appreciate your kind comments and all your constructive, friendly, helpful comments at BetterPhoto. You are the best!

North Carolina
2 reviews
1 helpful vote
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Contact info is awful
January 30, 2023

For several reasons over the years ihave contacted them and it is really hard for o get a hold of them. Now I wish to cancel my account and get a refund but they will not answer me at all. Don't waste your money here..

Date of experience: January 30, 2023
Iowa
1 review
8 helpful votes
Follow Bill P.
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I joined BetterPhoto to have a website to display my work, not interested in courses or contests. A few months ago he began to create an updated website and since that time it has been terrible, one problem after another. Unfortunately I have a lot of work posted on this website and it is going to be a major hassle to start a new website. Stay away from BetterPhoto for creating a website, there are many good alternatives. I am working with one of these alternatives and they are very helpful, it is just going to take me a long time to switch.

Date of experience: July 20, 2019
New Jersey
1 review
2 helpful votes
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Great Experience
June 27, 2019

I've been a BetterPhoto member for at least 15 years. It's a website where the more you're involved such as discussions or commenting on other people photos, the more you get out of it. Jim Miotke, the owner, is always asking for feedback to improve the experience. This website was recently upgraded to handle concerns from BP Members. When I've emailed BP Support with an issue it was resolved within 24 hours. I started out as a beginner and am now an advanced amateur. Much of my improvement came from BP Classes and other experiences on this website. Currently, with very little time for photography due to a heavy work schedule, I still enter the monthly contest. This experience alone is worthwhile because you can be your own critic in deciding what to enter; and, with the opportunity to obtain different levels of badges, there is professional feedback as well. I think BP is worthwhile for a beginner to a pro, for websites, feedback, and networking with other photographers.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thanks Deborah. I am so grateful you found BetterPhoto so long ago, and continue to enjoy what we have to offer. You are a gem and I wish you more and more time to dedicate to your photography. You're awesome!

New Hampshire
1 review
3 helpful votes
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Excellent Site!
July 10, 2019

I've been a member for ten years and love it! When I first bought my camera, I came across a beginner photography book by owner, Jim Miotke. That encouraged me to join BetterPhoto, and I have never been sorry. In the early years, I took as many classes as possible, worked hard to improve my skills, had a tremendous amount of fun. I enjoy it now as much as ever. The members are all kind, willing to share, and the amount of talent is incredible. I feel that I have made lifelong friends who understand my passion for taking photos, and they constantly inspire me with their amazing images. Jim has always been supportive, helpful, and has responded in a timely manner to any questions I've had. The site is currently in a big upgrade, and I know the results will be terrific. Couldn't be happier with BP!

Date of experience: July 8, 2019
Jim M. BetterPhoto Rep
over a year old

Thanks so much, Chris. I am so very glad you are enjoying the site... after all these years. I know of one lifelong friend you've made for sure - right here;-) Thank you!

Texas
1 review
1 helpful vote
Follow Bob H.
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I have been a member of Better Photo (BP) since 2002. I love the community and all the beautiful photos from all around the world. They have a great photo contest each month and you get a gallery in which to post your photos.

Date of experience: June 5, 2020
Jim M. BetterPhoto Rep
over a year old

That's awesome, Bob. I am glad you have been with us since 2002 - and you continue to enjoy it. That means a lot to me. Thanks!

North Carolina
1 review
3 helpful votes
Follow Jane M.
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Betterphoto took me from a beginner photographer to an advance photographer. I literally had zero confidence in my work and am now confident that my work is Excellent. The contest is easy to enter. Fellow photographers are so encouraging and supportive. I would definitely recommend Betterphoto and have.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Thank you Jane - I appreciate your kind comments. It inspires me deeply to hear about your confidence going up... that is what our mission is all about! Thanks again!

Illinois
1 review
2 helpful votes
Follow Tracy G.
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Better Photo is a wonderful photography site for both amateur and professional photographers. Beautiful photos from talented people, helpful community when you need answers to your photography questions and great courses to take your photography to the next level!

Date of experience: June 5, 2020
Jim M. BetterPhoto Rep
over a year old

Thanks Tracy. I am so happy that you are loving BetterPhoto. You summed it up well.

California
1 review
0 helpful votes
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Caring staff
June 21, 2020

I have taken 20 courses over the years and have made some good friends. Jim is very involved and answers when you contact him. I have submitted many pictures over the years and have always gotten good feedback. I am sad that the instructors are no longer offering classes. Unfortunately at this time I am not able to travel and shoot interesting places but I still stay in touch. Hang in there, Jim.

Date of experience: June 20, 2020
Jim M. BetterPhoto Rep
over a year old

Thanks so much Carol. We sure have enjoyed having you as a student and a friend, and hope that you will be able to visit (and photograph) some fun new places soon! Thank you!

Maryland
1 review
1 helpful vote
Follow D B.
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My first introduction to Jim Miotke was through his book, The BetterPhoto Guide to Digital Photography, many years ago. Since then, I have discovered his online website and, now, three of his courses. They are priced reasonably and a great way to improve my skills and get my creative juices going. I highly recommend Jim's BetterPhoto courses as a great way to learn more and do more.

Date of experience: June 21, 2020
Jim M. BetterPhoto Rep
over a year old

Thank you so much, David. Your comments made my day. I am very glad you are getting great value out of the courses at BetterPhoto.

California
1 review
2 helpful votes
Follow Alice K.
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I have been a fan of BetterPhoto and its talented creator, Jim Miotke, as mentor, teacher and photography critique, for many years. BetterPhoto is an easy-to-use and beautiful site to display and share your favorite photos, taken with love, with your advanced iPhone or complex digital / mirrorless camera. The flexible websites are easily customized to fit your style and add the bonus of personalized music for slideshows. Inspiration greets you with Favorite Photos and Contests, Photo of the Day, and an incentive to join this active, smart, creative photographic community. Take a look and become a "photo buddy" today! Your friends will be amazed by your dazzling photography.

Date of experience: June 27, 2019
Jim M. BetterPhoto Rep
over a year old

Aw, thank you, Alice. You are so kind. I am very happy to hear about the inspiration you get. That's our mission! Thanks again!

Florida
1 review
4 helpful votes
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After almost 4 weeks of having my web site off of the line, I have received an email that I am back on line. After checking the same I was far away from being back on line. They were lying to me and God knows how many other customers. Absolutely, absolutely Bad, Bad Bad Web Site Host. Stay Far Away From It.

Date of experience: June 22, 2019
Jim M. BetterPhoto Rep
over a year old

I will be as honest and direct as I always am; some of the other unhappy reviewers make valid points. This one, on the other hand, is not based in truth. This customer would email us obsessively, with all caps swear words in the subject line. We tried many, many times to help him but he either did not get our emails or ignored them. There is a truth taught in many business courses that you have to serve your target client and "fire" those that either ignorantly or maliciously try to suck the energy out of you. This person clearly was not and I'm glad we "fired" him.

Canada
1 review
8 helpful votes
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Scam
February 1, 2014

Scam. After you pay there is nothing to gain.

All classes are for beginners. The guy that runs the site is not even a photographer.

There is NOTHING to gain. The "contests" are questionable and have no prizes like other sites. The "winners" often are photos that are out of focus, bad composition, look like graphic design computer generated images but not photos, cheesy rip off photos such as "an arm and hand stretched out holding a baby" (copied about a million times), yet some really really excellent photos but those photographers have not taken any Betterphoto classes. They came to the site as excellent photographers. I have spoken to many of them.

So many bird photos that you would think it is a bird web site not a photo site.

The people who run the site are useless and will not answer question, but they sure will try to sell you more things!

Pointless to join.

Stay away.

Join another site.

Date of experience: January 29, 2014
California
1 review
3 helpful votes
Follow Jerry R.
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The written materials for this course were very good and the instructor's critiques and responses to my questions were helpful (although I am still waiting two weeks later for the critique of my assignment submitted on March 4 and a response to a question).
However, as the only student in the course I clearly did not get close to my money's worth. Among the benefits of the courses Better Photo promotes are receiving input from other students on your work, observing and commenting on their work, seeing their questions, and seeing the instructor's critiques of their work and responses to their questions. I received none of these benefits. I could have received the benefit I got from the course buy purchasing a good book for a small fraction of the $200 cost.
In short, I feel short-changed. I believe I should have been advised that I would be the only student and offered some other options.

Date of experience: March 19, 2014

Overview

BetterPhoto has a rating of 2.1 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. BetterPhoto ranks 24th among Photography Education sites.

service
3
value
3
shipping
2
returns
2
quality
2
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