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Canada
1 review
0 helpful votes
Follow Katrina C.
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What an Unethical Company in practice. I could have bought same product on a different platform. In fact, I did in August. But I know it costs companies 25 percent of their profit. So I decided to buy from them direct. Big Big Mistake. I was somehow forced into a 3 month contract...item was same price lol.with a vitamin company. I never agreed to this. I reached out to cancel and they told me to take a hike. I chatted back and forth, customer service guy refused to help me, refused to forward my problem to manager. I had to cancel my master card. I am out of the country, and I received news from old tenant that their stupid box keeps on showing up. As to whether the product works? Well, it wasn't bad, till it left a ' bad taste in my mouth' due to ethical practices of the company. I was within 90 days of original purchase, I wanted a refund, I was not satisfied. What a joke and company does not stand behind their 90 or 180 day guarantee.

Date of experience: August 17, 2023
AE
13 reviews
26 helpful votes
Follow Ana M.
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They charged me for Provitalize double of what is worth and then charged me for express delivery and I STILL HAVE NOT GOTTEN MY PRODUCT. WHY ARE THESE CHINESE COMPANIES THIEVES? DO NOT WASTE YOUR MONEY YOU CAN BUY THE LEGAL PROVITALIZE ON AMAZON FOR 1/3RD OF THE PRICE. HOW DO I GET MY MONEY BACK?

Date of experience: January 21, 2021