bet365

I created an account yesterday to bet on F1 this weekend, deposit and bet £10 then received an email this morning stating the account has been closed "due to the nature of my business". I can only assume by this they mean betting on a betting site. Contacted customer support as assumed it was a mistake and was informed that the account has been closed as a decision by their "commercial department" and they are refusing to give me my deposit back saying I will have to contact them again through support to claim if I win and will lose the money otherwise. I'm sorry but if I place a bet and you close my account with no reason, having broken no rules or violated any ToS, then you cancel the bet and refund the money. Absolute joke of a company, I assume they will only keep your account open if you're guaranteed to lose your money - avoid doing business with this company at all costs to save yourself money and hassle

PPL THIS IS A WARNING. After we have collated a lot of hands from one player at the IPOKER NETWORK we have concluded that this is the most crookish poker software out there. They use delay withdrawals tactics if you win. They also have teams of players on one table and often it seems like just one player using several accounts of a group of players ganging up on anyone who joined in the table. The other interesting part is the software is manipulated to get in more bets so the rakes can be higher. You are definitely throwing your money away if you play on IPOKER NETWORK. Peace!

They did not answer me during 10 days about my bet and after blocked my account, but returned money.

I made an account to bet365.com. Deposited some money and bing, they locked it. Sent them all documents they asked for verification. They were rejected, even the same ones have been accepted elsewhere.

Now 365bet's customer service has been telling me, I have to contact them via live chat to get my deposits back. Everyone knows it is not possible, as to get to the chat one needs to log in. I asked couple of times via email how to do that but "surprisingly" haven't got any reply, how to do that.

Only one word i can use and it is CRAP!
They allow you to deposit money and then suspend your account for security, you send them a copy of your driving licence and do the postal check, still suspended (bare in mind i am a 44 year old woman). Just found out the account has not been closed with no notification or explaination! The live chat is rubbish and the call centre staff are even worse! They should get done for fraud by simply using the term Customer Services!
Avoid at all costs!

I used this site for a bit, had a few issues. Customer service sucks and when tried to take my money out I keep being told my my password or name isn't recognized. I changed my password, it's correct. I just want my money back but am going to give up. These guys can keep what's left. Never using this site again.
What a scam.

Placed a small bet on a horse race in order to be able to watch... video didn't work. Contacted their chat service... got the impression they didn't believe me as I couldn't provide proof, despite the fact I pointed out that it was the first time I had made such a complaint.
Decided to close my account. Can't stand companies that don't care about satisfying their customers, even if it only costs them a pittance in the grand scheme of things.
DON'T bet 365!

It's not a level playing field. When you win regularly they ban you or restrict your stakes. They only want losers and pretend they care with their daft adverts.

Just bet on 3 matches in premiership darts, being successful on 2 of them. During the Anderson - Van Gerwen match was shown I could cash out for £200 but then unable to cash out and again for another 4 amounts until finally allowing me to cash out at £24! After calling customer services I was told that's the nature of the cash out facility despite telling them I was continuously pressing cash out and them admitting there had been an unusually high change in odds. Don't bloody offer it then as it's fraudulent! Would have cashed out before that match if I had known at a higher amount! Don't be duped by rubbish cash out facilities that don't exist!

I played here for a while mostly because they have a game that I seem to have a knack for. Generally the win ratio here is horrible but I had a lucky streak and initially they paid promptly and without too many problems. However when I began to make regular withdrawals (a few hundred a week for a month) they sent me a notice suggesting that I was a problem gambler. May be be a whiff of truth to that diagnosis but why did it become a an issue only after I began to win! I had to laugh when I saw that another person on this board was also diagnosed by Bet365 with CWS (Chrinic Winning Syndrome).

Well it got worse. Suddenly the games started to run very slowly. Taking up to a minute to download a game. I thought it was my computer at first but no, only Bet365! You would think when you invested your money in good faith and you won fairly they would honor that but apparently not.

My mate was on his phone gambling in the pub. He was wondering about to take the cash out or run for greed. He took the easy option and cashed out. It was all well and good and the funds went straight to his balance. He then as most of us gamblers do reinvested the takings. After 30 mins approx he noted that his balance was MINUS £28 obviously he investigated and they told him his cash out was paid out in error and the bet had lost. They offered half his stake back as a gesture. Fortunately the other investments came good to cover the MINUS balance and he withdrew the rest and deleted his account. I use williamhill and hope I never experience this with them.

1 star only as I have to leave 1 these con artist take your money even when the know the horse gas been retired the only bookmaker to do so every other bookmaker the horse was not showing CON ARTIST AT THE BEST

It was going pretty well and I had made about 1200 Euros on my initial deposit of 140 Euros. I guess that didn't sit well with them. I wanted to close my account for a week or so about which i inquired their customer support. The customer service representative Nadia K. Decided, for whatever reason, that I was inquiring because I had a gambling problem. She closed my account because of that chat. Here are some excerpts of that chat:

Nadia K: Can you confirm whether you are looking to apply a self exclusion to your account?
Me: No I just needed information. I dont want to apply the self exclusion

Nadia K: In line with the comments made Jabran and the fact that you have declined the option to apply a self exclusion to your account, I will be closing your bet365 account on a permanent basis which will take effect immediately.

They should learn how to treat costumer they are very friendly at first but when you ger into you will see another face... please keep away from this only if you gonna play fixed games... don t use them to enjoy betting... I am a real player and I know what I am saying... many times I couldn t cash out before losing... I talk to service costumer they was nice at start but after they act so bad... please most gamblers losing but not in this way... and this is not how to treat costumers