The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
BRAVO,
Website is easy to navigate.
Speedy shipping.
Very easy to place my order. I hope I love my vacuum!
Megan (Chat Person) was helpful. Website not easy to navigate. I called phone number - no one answered after 20 minutes. Megan saved thhe day with her expert help on the chat line.
Easy, better than going to the store
VERY SIMPLE TRANSACTION. Fedex did not deliver overnight. I ordered on Thursday, did not deliver till Monday.
Great service!
Vaccum delivered next day
Easy to do
Love the vacuum ckeaner
The website is designed to be very user friendly and it was easy to phone a real person for additional information before making a purchase decision. Delivery was fast since it was shipped from Chicago and we live in the Midwest.
Good experience
Easy, quick and fast delivery. I could not have asked for anything more from BestVacuum.com.
Love it! You made it so easy to order and overnight shipping is what made me choose you to order from! Thank you! I am also a Miele fan for life! Awesome product!
Fast and easy. Ordering online was a pleasant experience. Overnight delivery was icing on the cake! Thanks!
Excellent product.
Smooth and easy
Great website. Easy to find what I needed
Very informative and easy to use website. I like the free overnight shipping too!
Best Vacuum is BEST
I have just received the vacuum cleaner which was delivered on schedule. We have not used it yet.