Best Of SignsReviews 823

You missed the delivery date. You quoted me a delivery date that was a week early of the date I needed your item and you missed the expected date and you missed my date of need.

The result was a beautiful piece of work. It took a bit to get to the final design however as I don't think the designers were readying/understanding the directions, but we got there and the result is wonderful.

Best of Signs rendered just what I was hoping for in my design and flags. WE wanted flags to hang at our campsites to welcome visitors and share our family pride. From initial ordering to completion of product, Best of Signs communicated any problems with artwork and helped correct inadequacies. I highly recommend their service and products. The quality and care given will be flown at our campsite from now on!

I keep trying to give this organization more tries because of their reasonable price but every single time I have issues. I have had them re-create designs due to "low quality" that every other printer has used with no issues and had misspellings. I have had re-designs take so long I had to cancel my order and find a local printer who could do so on my timeline because I didn't hear back by the promised deadline (twice), and I most recently tried to approve my order with the low resolution images I provided and it took my 3 times approving it before they finally accepted it. This again delayed my project by two plus weeks. Not happy and can no longer give them my business despite their competitive price.

The logo/art work I sent was pretty straight forward. However each proof was wrong. First, they altered the logo from a square to no square, changed the color of logo letters so the letters floated against the table cloth color. Next proof, was the same thing but just changed the table cloth color and logo/text color. 3rd proof, they got the logo right, table cover color right, but put a box (that I did not ask for), around the added text below logo. 4th proof, finally got it right. This experience seemed to me to be a communication issue. Perhaps they didn't understand once communicated from customer service to their design team. It was frustrating none the less.

Bad shipping, quality issue, and poor service when I reached out to the customer service team. Resolution options were unsatisfactory.

Multiple comments back and forth about color matching, even though I provided the Pantone Colors, RGB colors, and cymk colors. Articles delivered 6 days after expected due date.

I was in communication with the design and production team continuously throughout the production process of my product and was consistently reassured that I would receive my banner in time for my event. After all those assurances, it arrived too late. I am highly disappointed.

I have to go back and forth way too much at times on my orders. And I don't get the right people to talk with or cannot understand them at times. But once we get through all that, the product is always wonderful.

I ordered the second week of March. My package was supposed to arrive on Friday, March 28. It was then updated to April 3, Today is Aprili 4 and still no package. This cost me $1,000 in sponsorship money as these were signs sponsors paid for to be hung at a tournament on March 29. So now my team lost $1,000, the cost of the banners we paid, plus future sponsors.

A little difficulty with understanding accent / communicating with some reps- but the service, pricing and quality of product was excellent!

Thank you,
Rudy N.
BWI Graphics

Having been a repeat customer, I have never had issues before and was always very happy with products received. Something changed in the ordering process on the perforated window clings where you had to choose full ink or no white ink and it was very confusing. My uploaded images were also problematic in stating they were blurry. I tried to resolve the issue through the query form online, only for it to keep coming back. Then I had to call in, THAT was an absolutely horrible experience. Not once, but twice. Stating they would have a manager call me, only to never receive a call.

We expected our tablecloth about 1-1.5 weeks before it actually arrived--paid for priority shipping and everything. Unfortunately it still arrived waaay past the est date they gave us.

The process to order was very easy and my product came out great!

I ordered and needed to cancel. I attempted to cancel immediately upon cancelling the order. Should be as simply as clicking a button, right? Wrong. It took a phone call and 3 emails to cancel. Ultimately it was cancelled, but it was a worse experience than it should have been!

This company is great to work with. I have had great results with them more than once. They work with you to get your request to be just what you are asking for. Recommended highly.

I didn't need much help other than they had changed a couple things from when I used before! Great prices, the designers/printers did a phenomenal job also as we had a couple troublesome jpg.

Ordered now 6 tents with this company. Site does not allow me to re order, so have to resubmit the design each time. Five previous orders were all the same and fine. 6th order, the tent arrives looking different than the previous 5 designs. Front panel (which is supposed to be black) is surrounded by a white border. Company refused to correct the mistake. Lost my future business. Disappointed.