The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
The process is easy and everything turned out great. Very happy!
The service was excellent, and the staff was very helpful. They were quick, and I received my banners sooner than I expected.
Hey Billy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to upload my custom picture, great feedback on the quality of my picture and how it would effect my final banner.
Hey Roche! We're pleased to know that you found our website user-friendly and were able to upload your artwork easily. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Customizing the expo tent was super easy. QUICK turnaround. I did a trial set up in the backyard and could not believe how perfect it all looks! Happy to share photos for anyone interested.
Hey James! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order, came quickly and worked for our conference event.
Hey Kelly! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to use The letters look great on the building
Hey Julia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Customer was very happy with their product. Fast and easy service, excellent quality, at a fair price.
Hey Jason! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Love the site but I had to keep uploading my artwork. It didn't save it from previous order. Overall, good site.
Hey Charleeta! Thanks for your valuable feedback. We apologize for any inconvenience. We're dedicated to improving our website. If you have any specific suggestions, please feel free to share share. We are workign towards making your experience smoother.
I have two IDs.
But I ordered it twice.
Same.
I found out when the service center told me about it. Thanks.
Thank you, Choi, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I placed my order on Tuesday and paid with my Amazon card. When I checked today, all the data was gone. I got angry and uploaded the file again.
Because delivery was late, I paid more.
Always great customer service and FAST! We always order here as tell our business friends about them. The quality and low cost can't be found anywhere else. They are SO good with revisions and fixing resolution on print items to ensure they will look great. I can't recommend them enough!
Thank you, Kris, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our customer service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Loved them for my sons 21st Birthday, all guests held a different big head up from birth to 21yrs old then I decorated the yard with them. Was a lot of fun!
Hey Betty! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very happy with everything you have. Because of the price, shipping and the good communication
Hey Adam! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Thank you, Joshua, for your review! If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Love this site!
We print a lot of our theater backgrounds for our set pieces here. Great service!
Thank you, Adam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Fast, conversion
Great service, price
Order banners
Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great products! The design tool allows us to create our product and modify our product design prior to each reorder for updating.
Hey Anissa! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I filled out the form, sent my art, and got the product a week before the arrival date.
The work was tremendous, quality, and quick.
Hey Joseph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm a little worried my message to remove the green will not be perceived.
Very easy to use website and prices are reasonable for the product! However, my package came from the country India, which I had no problem with that in itself. However, when package came in over a week late, it was not from a facility in the US, which is how it can have the priority shipping by fedex in 5 days.
Hey Noah! We truly regret the inconvenience you have had to deal with and the delivery delay. This is not the kind of experience we want our clients to have with us. We appreciate your business and are aware of how important quick delivery is. We rely on outside logistics suppliers, so while all of our orders are dispatched on schedule, we have no control over this part of the process. We value you as a customer, thus we are happy to reimburse you for the shipping costs you incurred. We have submitted a refund request on your behalf. Once approved, it will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to be reflected in your account. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward. If you have any further questions or need any assistance in the future, don't hesitate to reach out.
Very easy to use website and prices are reasonable for the product!
Quick and easy ordering.
Let's see when the product arrives for quality.
Update letters arrived as promised.
The template was all balled up… not a deal breaker but would have been a lot easier job.
Hello Jessica, we appreciate your feedback. Our team has put in considerable effort to streamline and simplify the order process, and we're delighted to hear that you are satisfied with the overall order processing and product quality. However, we regret any disappointment you experienced concerning the template. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the overall customer experience.
Quick and easy ordering.
Let's see when the product arrives for quality.
Easy site to use and great price. My order was shipped quickly and arrived with secure packaging
Hey Jordan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!