Shari's BerriesReviews 2,114

Ordered a Mother's Day special for my mother in law. I kept checking to see if it had been delivered and it had not. I called and they said it was scheduled for next weekend and that they had sold out of what I ordered. They could deliver the product Wednesday (4days after Mother's Day) but were sold out of the item I had ordered. They Just took $81 out of my account yesterday and the couldn't provide what I ordered. Ended up having to pay $2.50 more to have something similar delivered. The person I spoke with could barely speak English and was beyond rude. This was my first time ordering from them and it WILL NEVER happen again. Just awful. They are a joke!

I received my Mother's Day gift on Friday and unfortunately there were ants inside the box and the flowers were completely wilted. I called customer service to see if I can get a replacement unfortunately, you have to speak to somebody in India which is very hard to communicate with. Not happy with my shipment at all. They are sending a new one out but I feel bad for my son for trying to make this a great Mother's Day. Such a crappy outcome.

My husband and daughter have sent these to me before for Mother's Day, and they were fair at best. This time the berries came in a box that had a defrosted "ice" pack was just mushy and cool. The card was buried - almost tossed with the box (should have been attached to box). Either way - one berry was tiny - and for the price - they all should be big. BUT the kicker is the strawberries were mushy and tasted a bit fermented. Thought it had to be my imagination. Got VIOLENTLY sick from eating 1 berry. They have no quality control with the size of the berries - as in the past - but never ever received them without a frozen ice pack and then to get sick - what a horrible gift on Mother's Day!

Spent over $80 on stuff for Mothers Day including their disgusting shipping charges as its a special occasion,
Delivery was meant to be here on Saturday, i waited home all day for Nothing, when nothing arrived today either i spent over 20 minuets trying to reach customer services to eventually speak with someone in the Philippines who proceeded to tell me about a delay in service "wherever i was" im disgusted by the lack of integrity shown by Pro Flowers or Shari's Berries or what ever the actual company name is. Never ever again, they ruined what should have been a great weekend for an elderly lady. Amateurs!

I received my Mother's day gift Friday that my 11 year old son bought me with help from his dad. They were overripe or just not edible. This is ridiculous my son used all his saved money to get this for me. I feel so bad for my son because your company has horrible products and think it's okay to ship gross strawberries to anyone is very disappointing.

They are deceiving! Customer service can't speak good English, they lied about delivery date, didn't honor Groupon discount, and there delivery service is awful! Ordered berries for my mother's day for my mom a week ago and showed on my email that it will be delivered but turned around and gave a later delivery date! Then said they would give a full refund and I can keep the berries! Of course I can because they'll be no longer any good when I receive them I will never order from them again and I'm going to tell everyone I know and put it on internet and news services if I can!

What a joke.

What the hell is this? I've been in tears all day!. First after finding out my mother isn't going to get her gift on time (that I paid $40 to make sure it was guaranteed delivery today) and then to see the one that WAS delivered on time to my mother in law to LOOK LIKE THIS?!? Are you guys serious right now?!?!

MOTHERS DAY IS RUINED THIS YEAR, THANKS SHARI'S. What an embarrassment, my God.

I PAID ALMOST $200 FOR THIS!. I paid $80 to make sure they got there on time and intact and they'll only refund me $20. Horrible customer service reps very hard to communicate with them, seems like they have no idea what's going on.

Order for my mom for Mothers Day... With guaranteed delivery of 5/11. Didn't arrive. New delivery date is 5/13... day after Mothers Day my mom is going to receive a box of rotten fruit... Will be day 4+ in transit by then. Called custom service and had to wait over 30 minutes to talk to a service rep on a terrible phone connection and did not speak English very well. Hopefully they will process the full refund I asked for. They only offered to refund the cost of the guaranteed delivery and expected me to pay for the rotten fruit they are delivering late. Will not be doing business with them again.

I ordered the Mothers Day dozen assorted roses and 6 fancy strawberries. They came on the day stated. The berries were delicious. The flowers however were not good. A couple were fully bloomed with petals falling off and some had brown spots. The next day they were all wilted. I called Shari's Berries and without any problems she offered to replace my order completely free of charge and said they would arrive the next day. ( Day before Mother's Day) and they did arrive! Today! The flowers are perfect this time and we even received more berries. Which again are DELICIOUS! Isaw all of the bad reviews and I have ordered from here before for my mother in law. We had no issues and she said her berries and candies were delicious. I know the shipping is expensive but most of these types of companies shipping costs are expensive. I guess you pay it or you don't. People don't think about how much would it cost you to buy the supplies to make this yourself, the packaging, the cost to ship the product. All in all it's worth it! It's a nice and delicious surprise for the recipient. Thank You!