Overview
The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
Great cashback site that really helps out maximizing discounts when shopping online. Also easy to use when requesting payments as would highly recommend.
Very dishonest! They remove/steal cashback already earned! Many warnings by others! Use the other reputable cashback sites like rakuten, topcashback and honey!
Can't complain about the cashback, but literally every time I try to log in, I get an error message, even if I've just reset my password. Good money, but frustrating process.
Sign up with them made purchases an newer receive a dime on on my purchases. File clime bu now they ask for all kind of proof it take more time than it worse. Stay the hell away!
In April 2021 I signed up for 2 AT&T postpaid plans, and according to Befrugal I should be getting $100. However since then they the amount has been showing as pending, and when contacting Befrugal, they are just saying "we have sent a request to At&t in June, but we can't do more, and it's no guarantee that you will get paid." I have asked them if I can either get in touch with a supervisor at Befrugal, or an email to the department in charge of At&t's affiliate marketing, but according to "Todd" none can be provided. I just have to wait. How can this business practice be legal? They are promising people that if you fullfil certain obligations, like click on their link, and then not cancel the purchase, you will get paid. And when you don't they take zero responsibility. How can I know that they are not pocketing my $100 since that would be so easy for them - especially when they won't even let me contact At&t directly. Another thing that this Todd told me that I found strange, was that Befrugal don't get a cent from my purchase with At&t. If that's true how are they making their money? I've used Rakuten, and Swagbucks and never had this problem when signing up for a phone plan. They usually pay out within 60 days.
Love the cashback and awesome savings.It keeps track where i shop so i don't forget. This great app if your frugal and want to save money earn cash back.
Be Frugal has proven to be a very reliable program for getting cash back for my online purchases. They pay quickly and have several options for requesting your funds.
I have always received my cash back from all of my purchases. I would recommend this shopping site. Tracks purchases accurately and has multiple payment methods for your convenience.
This is the best cashback website i have ever used and I recommend everyone to use it. Join there https://www.befrugal.com/account/member/refer-a-friend/
PLEASE AVOID THIS SITE: They advertise high cash back percentages to get you to come to their site and click their referral links. After this they will refuse to pay you your cash back. They will claim that you didn't follow instructions good enough. I only came to this site because of the much larger cash back I should have received. They most likely got a huge commission and kept it all.
I will never use this site again and will stick to my usual cashback site. One where I have made 50+ purchases and had 0 problems.
STAY AWAY
UPDATE:
Thanks for the canned response. This is the same exact reply I got when I inquired about my cash back being denied.
Do they say in-store savings? I have yet to be reimbursed. No doubt it has great prices on lots of items but the website is not easy to use. The customer service support is not the best.
9/9/18
I just requested payment today to my checking account which I just set up on the Be Frugal website. Before, I have used Pay Pal which I will definitely use again; but today I used my checking account. I have never used my checking account for payment with Be Frugal; but today my account has been accepted to receive payment.
Thank you Be Frugal for paying me Cash Back for shopping with Be Frugal!
I thought these types of sites might not be legit, but I just received my payment. It took a while for the transaction to be approved, but it definitely was real. Thanks. :)
Transparent and true and reliable
What else can you ask for? Everything is easy and simple
The first time I draw money is much more
Just as I thought
Well done. Keep going
My friend recommend BeFrugal. For now, I think it's great and I have a lot of cash back in my account. Hopefully, I can get my check. Then it will be the best.
Great cashback site! Accurate tracking and speedy payout. You can't go wrong with this site. It is far better than most cashback sites in terms of accuracy.
I consistently have to follow-up on cashback not received and they rarely pay the advertised amount. Such a scam. I don't have any of those issues with Rakuten. Do not use this company.
Hello Christie W.,
There can be many reasons as to why the Cash Back is not being tracked on the Account. BeFrugal is a Cash Back Portal that connects you to the Cash Back that is coming from the Merchants. Each Merchant has their own way of tracking the cash back that is on the order placed with them. They will Acknowledge and then Approve of the Cash Back. If they do not Acknowledge, you are more than welcome to reach out and we will help! We provide the Missing Cash Back Inquiry as a way for us to reach out to the Merchant and receive their attention on the Missing Cash Back. They will then communicate with us towards your potential Cash Back. Cash Back is based on commissions BeFrugal receives from the store. If BeFrugal does not receive commissions for orders placed directly with the store, we cannot give you cash back.
We understand how frustrating it can be to wait and/or receive a Decline from the Merchant. We want to see all our users win and benefit from the service of connection we are providing.
We understand your choice in preference and that is okay! We hope you give us another chance in the near Future and we wish you the best on your Cash Back Journey!
I've been using "BEFRUGAL" for several years now and I'm a great fan of the site. EZ way to get some of the money you already spent back with little effort. Made over $1,000 back from discount since I started with StraightTalk Wireles. That was the best money back I've ever made without filling rebates. HIGHLY RECOMMENDING "BEFRUGAL". No bull.
Wouldn't shop without it. I've got over 200 bucks coming my way just from Christmas shopping. I wish i had found this sooner, I could have saved a ton on my vacation.
Unfortunately I'm in the same boat as many others. It took forever to accumulate $20 in cash back then took forever for it all to become payable. I requested my $20 via Paypal and I got a pop up that said that the funds are usually sent next business day. Two days later I contacted BeFrugal and they said that it was a delay on PayPal payments and they couldn't tell me when it would be sent. I'm not to confident that I'll get it. Not to mention, I didn't receive cash back for all of the stores that I clicked on. Any way I'd suggest that anyone that reads this review to stick to Rakuten, CouponCabin, and Retailmenot. These companies are legit and pays out. I've gotten thousands of dollars back over the years between these 3 companies. Do yourself a favor and stay away from BeFrugal. It's a waist of your time and efforts and won't pay. Stick to legit sites. If they do send my payment, I will update.
Update: Today is June 25,2022 and Befrugal did send my payment via PayPal which I do appreciate. However, I still don't recommend because of how long it takes to earn cash back and getting your payment. I earn a lot faster with the other sites I've mentioned before. Mainly CouponCabin and Rakiten. Hope this helps.
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- Boston, MA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ryan, I'm sorry to hear you are unhappy with BeFrugal. As our support team mentioned to you, common causes for an inquiry to be declined include other shopping sites or search engines receiving credit, using a coupon code not eligible for cash back, or having software from another shopping website installed.
The Cashback FAQ page on our website goes into more detail on these terms and conditions. Our customer support team is always available to answer more questions if you have them.