Beachsissi has a rating of 2.1 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 19th among Swimwear sites.
I truly love the choice they have and the colors they have.
Bikinis for the beach or one piece in order to surf, perfect!
I bought an orange one-piece swimsuit, perfect for this summer, and a gorgeous kimono model cover-up! Beautiful pattern, suitable not only for the beach but also for going out!
Sono degli ottimi prodotti! Mi piacciono davvero tanto e credo che ne valga davvero la pena acquistarli!
I never buy again another swimsuit to this company
They are not professional they made you keep items don't fit you dos sad I dint read comment I email them and don't respon with anything
Buyer be aware. Do not order from this company. They have Ads all over Facebook. II placed an order, and then decided in less than 12 hours that I wanted to cancel, only to wait approximately 1 day for a response to be told. No it's to late it's already been processed and shipped. Mind you I had not received a email confirmation indicating this. It was please, try item first and then you can return if you don't like. There is no actual contact information for this company, so they hid behind an email. What they don't tell you is the merchandise is shipped locally from the US, but when you go to return, they make you return the item to Shanghai China, which is costly. This company has very fraudulant practices and I would not recommend anyone buy anything from this company!
Long story short... i ordered 5/20, they took money out of my account on 5/20.
Received mercandise 6/4... requested return 6/5... received email back 6/6 offering me $50 and asking me to sell the swimsuits, the are cute and your return will get stuck in Customs. This is a scam, they offer returns but have no intentions of returning your order. I emailed back nastily give me the ship address for returns and the packing lists for the items i received (there was no packing lists with the order). DO NOT ORDER FROM THIS SITE... I am hoping I will get my money back but it will be a fight. In addition there is a limited on days you can return which they dont tell you in their disclosure. If it is 30 days from order date 5/20... and i received on 6/5... i dont have much time. I day already wasted with the reply email tell me all the bull$#*! instead of sending a return label or info on where to return. BEARE OF THIS SITE...
Beware! If something doesn't fit, it may cost you more to return your items than your amount of purchase. That's what happened in my case. A 35 dollar bathing suit, cost 57 dollars to return to China. Why Beachsissi doesn't have a distribution warehouse in the States to return to is beyond me, especially as a clothing vendor. It's too bad because they have cute things and nice quality. Here's what their reply email said when I initiated a request to return:
Thanks for contacting.
To help you fix the problem effectively, there are 3 options for you to select:
A) Exchange for New Item: we resend you a new item with 50% off price instead of return. (Most customers choose this)
B) Fast Partial Refund: You don't need to return. We can refund USD$3 for each return item. This way can save your much effort and time.
C) Return for full refund: Please mail them out within 7 days and offer the valid returning tracking number.
My interpretation:
A) Keep the item that doesn't fit and buy another item that may not fit for 50% off. Eventually you'll get there and we'll make a few more sales in the process.
B) Fast Partial SHIPPING Refund. Sweet. Whoo Hooo. Party. $3.00 Really? Hahaha.
C) Don't return to the California address shown on the the package you received. While that may be cost efficient for you, it's not for us. Please send to Shanghai instead, and be sure to pay for tracking so that you'll be deterred from returning anything. That way we are guaranteed a sale.
Last comment: When I took the light weight - less than 5 pounds - package to USPS, the worker, after she quoted the shipping price, said "Yeah. That's how they get you."
Until Beachsissi offers a reasonable return policy, I will not do business with them ever again.
Me encanta la ropa y los bikinis de esta tienda, porque su calidad es super buena. Además, el trato con el cliente es fantástico.
La recomiendo
My suit came in a reasonable amount of time, which was stated on the website. The suits are sized small, so make sure you look at the sizing chart. I am a 12 and ordered a 2X, which fits perfectly. I am satisfied with my purchase and would order from them again.
Beachsissi makes returns extremely difficult, offering you an additional free item instead of allowing you to return products, or you can pay to ship your returns to an address in China (it's shipped out from a NY address), or they offer to give you $2.50 back per item instead of returning. Products are of poor quality and fit. Do NOT order from this company. Order from a reputable company.
When I called them they said I could pick from a couple of pages of swim suits and they would ship me a free one... all ugly swim suits. Then I got my order and everything is made cheap, and runs small, so I messaged them to return the items. They told me returns were hard, and I could just reorder a bigger size and pay for 1/2. I'm not paying another $50 when I paid $100 for the first set that was cheaply made, and sized wrong. So I messaged them back and said no I want to just send them all back and not exchange them then they said I went over my 15 day return policy! After all the back and forth! Now I'm stuck with these junk swim suits! DO NOT ORDER FROM THIS COMPANY!
I saw this company on my Instagram feed. Ordered 4 sets of bathing suits. Patiently waited for arrival. Got charged an extra $16 upon pick up at canada post! Disappointed with this company!
I had a terrible experience with this company. I purchased 3 bating suits online and it took 3 weeks for them to arrive. I contacted them multiple times ( by email because they do not have a phone number at all because they are located in china) They kept telling me me it was coming, but didn't give me a way to track my order and seemed brief and annoyed every time I reached out to them. After receiving the bathing suits ( which you couldn't buy different sized tops and bottoms you had to buy the entire suit in one size and as a woman- that is hard for us bc everyone's body is different.) So the suits didn't fit me. They did not tell me returns/ shipping anything to china is at least 100$ so now I am stuck with these bating suits that don't fit and no way to get my money back. I told them I was very upset by this and they frankly didn't care bc they hade my money and I think that is all that mattered to them. Also poor quality.
I really liked the articles I received, they have a great quality, only the bathing suit got me off.
Adoro tutti i loro costumi sono davvero carinissimi ho preso anche un copri costume troppo carino e vestono davvero bene
Answer: I did receive my merchandise but I had to return it and I also was not aware it would need to be returned to China! They did offer me a partial refund and I could keep the clothes but that didn't seem right either since I couldn't wear them and it advertised 100% refund return policy. I wish I had known this or read this review before I bought anything from this site because nowhere did it say that would be the circumstances.
Answer: The respond easily via email- will tell you want you want to hear- but you don't ever get your money back.
Answer: Yes. Poor fit and awful fabric. Don't buy, it's a scam.
Answer: I ordered on June 15. I received only 2 of 6 items on july 15th!. I had repeatedly emailed them. I did not get a tracking number for two weeks. I ordered expedited shipping 3-5 days and paid more for shipping. I am not in a formal dispute with this company. I would cancel before they ship you will be stuck with a very poorly made, very poorly sized product.