Overview
BB Wheels has a rating of 4.6 stars from 1,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BB Wheels most frequently mention customer service, next day and great price. BB Wheels ranks 2nd among Tires sites.
Instant Feedback
Great company to do business with, great prices, and simple checkout. Highly recommend BB!
Customer service is almost nonexistent. The folks at BB wheels are always answering the phones and being helpful.
Joshua,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels
I had and awesome rep who was very helpful and very polite and helped me with the whole process
Nicole,
Thank you so much for your kind words! We're thrilled to hear that our representative provided such helpful and polite service. We'll be sure to pass along your feedback—it means a lot to us!
Thank you,
BB Wheels
I ordered late on a Friday night. Got exactly what I ordered on Tuesday by noon. These were oversize tires at 37x12.50. I could not believe they arrived so soon. It's Tuesday at 330pm and they are installed and look great. Thank you BBwheels
Thurman,
We’re really grateful and appreciate you taking the time to share your rating with us.
Thank you,
BB Wheels
I called in to purchase just a rim i needed for my car. The gentleman that helped me was very patient and helpful. He was in no rush and double checked his work. Thank you for your great hospitality as well
Esteban,
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels
They didn't specify that I had to order inserts seperate
Hi David,
Thank you for reaching out. We apologize if the dropdown options were a bit confusing, but we’re glad to hear you were able to place your order for the inserts successfully. Please don’t hesitate to let us know if there’s anything else we can assist you with.
Thank you,
BB Wheels
Sometimes entering checkout information is difficult. It went pretty well this time.
Mark,
We would not be able to grow and develop without feedback like yours. We appreciate you taking the time to let us know about your experience!
Thank you,
BB Wheels
First the tires are a good price. Second they came fast and I live way out in the country. Third and the most important the quality is great tires are twice as good as ones I payed a lot more for so for me AAA.
Chris,
Wonderful to hear!
Thank you for taking the time to share your experience!
Thank you,
BB Wheels
ANDY WAS GREAT AT REVIEWING OUR ORDER AND CALLING TO CONFIRM THE VEHICLE WAS STOCK, OR HAD BEEN MODIFIED. HE THEN CONFIRMED OUR VAN HAD A DIFFERENT BOLT PATTERN THAN WE HAD BEEN TOLD BY THE SHOP. THANK YOU FOR MAKING THAT CONFIRMATION AND SAVING US RETURNS/VEHICLE DOWN TIME!
John,
We’re thrilled that you were satisfied with Andy and our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Purchased Bridgestone RF tire drove on it for a month and the inside developed a split and bubbles. Of course B&B refused to stand behind the defect. This is just another example of a below standard company not standing behind the items they sell. I definitely will not ever purchase any thing from B&B again. My future reviews will let possible customers know that this is not a company you can trust when it comes to a warranty.
Chester,
We’re sorry to hear that you didn’t enjoy your purchase. The determination of a warranty claim is 100% at the discretion of the manufacturer based upon their policies. If your product qualifies for a warranty replacement, you are only eligible for a replacement of the same product or similar product of equal or lesser value than your original purchase. Shipping costs and price differences from the time of original purchase to the time of warranty replacement may apply, and must be paid before fulfillment can occur. BB Wheels does not assume any responsibility related to their claims process. BB Wheels does not cover shipping fees and various other expenses related to installation, mounting, balancing, and labor-related costs of your shop. This is all agreed upon at the time of purchase. If you would still like to send your tire in for warranty inspection, but that decision is not BB Wheels is this will be covered, it is up to Bridgestone.
Thank you,
BB Wheels
I was looking everywhere for the type of wheels I thought would look good on our white 1994 Chevy Van and stumbled upon your site. Once there, the search engine was effortless and all the 15x7 GM wheels came up for easy browsing. Found and ordered just what I wanted at a good price 👍🏻.
One slight issue with your site, that you might like to know about, is that my laptop battery was heating up so much, I had to put ice packs under it to keep it from constantly shutting down for protection.
I also got a message at one point that stated your website was requiring an exceptional amount of energy and that the laptop would run better If I closed out of your site - just glad it wasn't my laptop dying on me 😉.
Joe,
Thank you so much for taking the time to provide feedback and thank you for taking the time to share this positive rating!
BB Wheels
Sales rep was very helpful, took his time explaining wheel fit and answered all my questions. I'm waiting for the wheels to arrive, I'm sure everything will be fine, and they will look awesome on the vehicle.
Nelson,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Thank you,
BB Wheels
First hand and great to do business with. Will do business with them anytime. Great service and quick to ship products out on time. I would recommend them over anybody.
Gary,
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
BB Wheels
It was so easy to shop for tires I got a set for my truck and a set for my wife's car got so many great name brand tires and really reasonably priced. Now I might have to look at new rims
Justin,
Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one.
Thank you,
BB Wheels
First time trying this company! 100% happy I did! They had my order fulfilled the same day I ordered and arrived very next day! I assume I must live close by but was still blown away by the quick fulfillment time!
Ryan,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Thank you,
BB Wheels
First purchase from this company and I literally had the tires in 24 hours of ordering them...very quick...It's nice to know of a family owned business that's worth buying from. I will definitely be purchasing another set for my other truck in the near future. Thank you
Dustin,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels
I recently called and talked to Ian about what wheels I have now, and the backspace on the wheels, and he sent me a link for what would work on my truck. Just ordered wheels and the website was very easy to use for the proper size I needed. Thanks
Jeffrey,
It’s lovely to hear your kind words of appreciation for our hard-working staff. We will make sure Ian hears all about this!
Thank you,
BB Wheels
Didn't expect to get my wheels the same day! What a pleasant surprise.
Michael,
Wow, same-day delivery—what a great surprise indeed! We’re thrilled to have exceeded your expectations and made your day brighter. Thank you for sharing your experience, and we hope you enjoy your new wheels!
Thank you,
BB Wheels
I was surprised how fast I got my wheels and they look really good
Joseph,
Thank you so much for your feedback, we appreciate it! We’re glad you had a good experience with us and that you love your new wheels.
Thank you,
BB Wheels
Speaking on the phone with Andy he answered all my questions respectfully made me feel good about doing business. I thought it over a minute then made my purchase and he helped me with the best option for what I wanted.
Orlando,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
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- Albany, MN
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Patrick,
Thank you for the fantastic review and recommendation! We're thrilled to hear you enjoyed our great prices and easy checkout process. It means a lot to us that you had such a positive experience with BB, and we look forward to serving you again!
Thank you,
BB Wheels