From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast delivery fast everything tires fit awesome just trying to get to 50m charachters now lol but overall best website ive used besides ph
While getting new tires put on my truck the tire tech showed me that 2 of 4 'tire spacers' were missing from the rims. Research on my iPhone revealed different sizes of the spacers. The auto parts store rep also was no help even when I showed him the 'spacer' I carried. I called BB Wheels TEL NR online and learned from the rep what all of us were calling 'spacer' was in reality Hub Centric rings. He quickly took my order for new set of HC rings and emailed my receipt. To recap: the combined institutional knowledge of 2-tire changing 1-auto parts store manager plus myself over the course of 2 hours to NOT identify the HC rings successfully culminated in a 5 minute telephone call to BB Wheels. The HC rings (correctly sized) will arrive at my home in 72 hours. Thanx BB Wheels, good job. I learned a lot during this episode.
Jeff,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels
I was looking online for Fuel Gripper XT tires and you easily had the best price! Ordering was simple and I will definitely recommend you to others.
Gary,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word.
Thank you,
BB Wheels
Looked up the tire I wanted with no problem. Check out was fast and easy. I'll definitely buy from you again
Bernie,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
Thank you,
BB Wheels
Website was easy to navigate. They had exactly what I was looking for. Looking forward to doing business with BB wheels again.
Barry,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Thank you,
BB Wheels
Experience was good just because BB Wheels had a good looking wheel that fit my unusual application. All the other Companies I tried either had simple looking wheels with nothing to highlight them or they were out of stock. Waited almost five months for some wheels that were apparently being held up in China. The Company advertised the wheels as if they had a store full of them. BB wheels was always honest with me. As I said I had a hard fit a unusual offset and a size 17 which is no longer popular so many companies opt for the larger wheel. BB Wheels saved me from the boredom and misery from being stuck with the same or a similar designed wheel. Thank you. Now I have wheels that are a compliment to my competition sound system.
Danny,
It means a lot to us that you took the time to share your thoughts with the rest of our community. You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing, we’re grateful that we had the opportunity to serve you.
Thank you,
BB Wheels
I needed a odd size rim for a 1979 Toyota 4wd pickup. 17x9 with a lug pattern of
6-5.5. I called for fitment assistance and was pleased with the help. I also wanted the rims to be fully polished.
Ordered the rims and have not received them yet, but have high hopes.
Eugene,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Thank you,
BB Wheels
All my concerns about my purchase were answered I felt confident about my purchase
Joseph,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels
This was my first time purchasing aftermarket wheels for my BMW and BB Wheels made it a flawless experience. I spoke with Troy to place my order and he was very helpful/informative and just an all-around genuine guy. I definitely recommend buying from BB Wheels.
John,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels
Every part of the interaction was A+. Great price, fast delivery and great service.
Norman,
Thanks for the 5-star review. The team is thrilled you’re happy with your recent store visit.
Thank you,
BB Wheels
Easiest on line purchase that I have ever made. I was having trouble with making the purchase online due to my fault. I called and talked to a rep and he entered all the info and sent me a simple email to complete the order. Just got a email stating that the rims have shipped. Thanks so much to your rep for helping me
Scott,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Thank you,
BB Wheels
The salesman called me back because he was worried about the offset but I told him my situation and he said that would work so I appreciate that call
Robert,
It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
Thank you,
BB Wheels
Very fast on getting your order shipped out to you.
Taton,
Thank you for the 5-star review! We’re here to serve you anytime.
Thank you,
BB Wheels
Great price and very fast shipping. Perfectly satisfied with my purchase.
Travis,
Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are satisfied with your purchase and that the buying process was easy.
Thank you,
BB Wheels
I needed a wheel for my VW 181 which had adapters for a Pacer wheel. An in depth discussion of what emerge existing Pacers actually were led to a wheel on BB's older stock that with meet my need for a spare tire. Thanks for your help.
Russell,
Thank you so much for leaving such a lovely review! It was our absolute pleasure to assist you in bringing your custom design to life.
Thank you,
BB Wheels
My rep Nolan was very helpful. This is my second purchase and I will be back for a third. Great customer service.
Hello,
It gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.
Thank you,
BB Wheels
Called because the site had just sold out of tires
After speaking with the agent, he was able to locate 4 tires from 2 different locations to fill my order
Definitely keep them on the roster for future tire purchases
Justin,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Thank you,
BB Wheels
Had little complications but everything went well talking with customer service they help in alot of ways.
Edward,
Thank you so much for taking the time to leave us a 4-star review.
Thank you,
BB Wheels
Noah was very helpful and friendly for getting the correct wheel fitment for my truck! Thanks BB Wheels!
Todd,
We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.
Thank you,
BB Wheels
Easy shopping on the app. Found exactly what I needed and great description to help. Fast getting it shipped out. Thanks!
Jim,
Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each day.
Thank you,
BB Wheels
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Alonzo,
We are so very happy to hear you had such a wonderful experience with us! We would be thrilled to have you back any time.
Thank you,
BB Wheels