From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was hunting down a pro comp 97 for my 1989 toyota pickup and I had a bit of a tough time using the wheel specifications on my phone. It would limit my options in my width or rim size for no reason and would only fix when I reloaded the page.
Sales Person: Andy
Andy was great in helping me get my order together.,His knowledge about my vehicle made ie easy to determine the type and size tires and wheels I wanted.
Thank you Andy and BB Wheels for your great customer service and having available everything that I was looking for.
I haven't received my order yet, but looking forward to receiving the tires and wheels and getting them installed on my truck.
At my request, Andy had my order shipped to the Dodge dealership where I purchased my truck and they will be mounting, balancing and installing the tires and wheels.
Thank you very much,
Carl E Williams
Sylvester, Georgia
Carl,
Thank you for your detailed review! It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Thank you,
BB Wheels
I ordered the wrong rim and they answered quick to change it for me
Julian,
We really appreciate your positive review.
Thank you,
BB Wheels
Great price, shipped fast, with no issues! Hooked it up!
Jason,
Thank you so much for choosing to work with our team, we’re thrilled that you enjoyed the experience!
Thank you,
BB Wheels
I've now ordered from these guys twice now super friendly great website a real one stop shop for your wheel and tire needs will be ordering all my stuff from these guys from now on super fast shipping as well.
Brandon,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thank you,
BB Wheels
Good prices on your products, keep up the good work
Philip,
Thank you so much for taking the time to leave a positive rating.
Thank you,
BB Wheels
This is my second purchase it's been an easy process each time
Javaughn,
Thank you for the great review! We can’t wait to have you back!
Thank you,
BB Wheels
Great service great prices waiting on getting them mounted up an installed on my truck can't wait
Shane,
We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
Great experience ordering- this is the first time Ive used Bb and the rep was helpful and knowledgeable. I will leave another more detailed review when I receive and verify the product.
Brian,
We're thrilled to hear you had such a great experience, we hope to have you back soon!
Thank you,
BB Wheels
Found correct wheel. Purchase procedure was simple and item was delivered on time and in excellent condition as reconditioned. Mounted well and runs good. I do notice the replacement wheel in 1 inch more outside offset than the original but this does not affect the driving.
Ivan,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Always had an easy time ordering, My wheels arrive quick and never any damage. Will be ordering from BB Wheels forever!
Jordan,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
Overall pleased with the speed of shipping. That being said highly disappointed I get two different types of tires. On top of that they won't send the right tires till the ones they wrongful sent are headed back to them. They screwed up I shouldn't have to wait for the tires I paid for.
Dustin,
Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Please accept my sincerest apologies on behalf of everyone on the team.
Thank you,
BB Wheels
Tires came in three days with a date code of 2022 very satisfied. Thanks john
John,
We are so happy to hear that you had a great experience!
Thank you,
BB Wheels
Placed and order for about 1k worth. Poor communication ation from them.
Asking client to call for confir.ation email, for Order updates is unacceptable.
You need to act like you respect your clienta and their time.
I will not recommend all the hassle for about $30 potential saving. My time is much more valuable.
Arnold,
Thank you for providing your feedback, I was able to look further into your situation. Upon review, On 4/10 within the recorded system you had advised that you entered your email address incorrect at point of check out. Unfortunately, because the order information was not correct, the order was declined and a full refund was processed.
Thank you,
BB Wheels
Ordered some beautiful wheels and I appeared to order the wrong bolt pattern, the great team recognized it and brought it to my attention. Call the number and this team went to work, thanks for an awesome experience, don't change!
William,
Thank you so much for giving us 5 stars. You made our day!
Thank you,
BB Wheels
Great Service. Fast delivery and competitive prices.
Karel,
You don't know how much your fantastic feedback means to us, thank you so much for your 5-star review.
Thank you,
BB Wheels
Quick and easy transaction. This is my second purchase from BB Wheels will come back again.
Anthony,
Amazing feedback. Thank you so much for giving us 5 stars!
Thank you,
BB Wheels
So far good as long as it dont take to long to ship/ receive
Dezerae,
Thanks for the review! We hope to serve you again in the future.
Thank you,
BB Wheels
I have not received my tires yet but the ordering and shipping was fast as of this point I would highly recommend
Shawn,
Thank you for sharing your 5-star review! We’re happy that you’re happy, and we’re looking forward to your next visit.
Thank you,
BB Wheels
Awesome customer service, great product, fast delivery!
Trevor,
Thank you so much for giving us 5 stars. You made our day!
Thank you,
BB Wheels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Conner,
We’re glad we could be of service and appreciate you taking the time to share your feedback. Please see us again if there is anything else you need!
Thank you,
BB Wheels