From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy to navigate and get to what you need. A lot of different payment options.
I orderd rims,lug nuts and centric rings as soon as they found out they were out of stock instead of making me pay extra for custom ones they found a and sent me a link for centric ring that would work with my car even tho there a different brand. They definitely went above and beyond by finding a way to fix the problem.
Roman,
Thank you for your kind words! We're all about finding the best solutions for our customers, and we're glad we could help you get the right fit for your car. We appreciate your support and look forward to serving you again.
Thank you,
BB Wheels
Flawless purchase of a wheel. I appreciate that I am able to purchase one wheel vs four wheels. I've bent a couple wheels and this is the company that I am able to order from.
Ohiyesa,
Thank you for your review! We're glad we could provide exactly what you needed and make the process seamless. We appreciate your support and are always here to help whenever you need a replacement!
Thank you,
BB Wheels
I called and and I didn't have to wait to talk to anyone
Trent,
Thank you for your review! We're glad you had a quick and seamless experience with our team. We appreciate your support and are here to help whenever you need us!
Thank you,
BB Wheels
Everything went well. Just waiting on tire to be delivered.
Scott,
Thank you for your review! We're glad everything has gone smoothly so far. Your tire is on the way, and we appreciate your patience. Let us know if you need anything else!
Thank you,
BB Wheels
Quick delivery and assistance with my order. I really appreciate your help.
Jeff,
Thank you for your kind words! We're glad we could assist you and that your order arrived quickly. We appreciate your support and look forward to helping you again in the future!
Thank you,
BB Wheels
Great prices, fast service. It was shipped before I could change my mind on the shipping ins.great service!
George,
Thank you for your kind words! We're glad you enjoyed our great prices and fast service. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
Honestly, he was patient and very clean about everything.
Brennon,
Thank you for your kind words! We're glad to hear you had a great experience. Providing clear and patient service is what we strive for. We appreciate your support!
Thank you,
BB Wheels
Tires arrived within a week of purchase. AAA service.
Morgan,
Thank you for your great review! We're glad to hear your tires arrived quickly and that you had an AAA experience with us. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
Great looks good. Super fast shipping. Thanks AAA++++++++++++++
Stewart,
Thank you for your awesome review! We're thrilled to hear you loved the product and the fast shipping. We truly appreciate your support—enjoy!
Thank you,
BB Wheels
Great experience as always. One of my preferred places to get tires and rims.
Bo,
Thank you for your kind words! We're thrilled to be one of your go-to places for tires and rims. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
Order process was very easy. Tires arrived within 3-4 days and look great. Haven't mounted them yet, but all looks good. I am happy with this purchase and will be using BB Wheels again.
Warren,
Thank you for your feedback! We're glad to hear that you had a smooth ordering experience and that your tires arrived quickly. We appreciate your support and look forward to serving you again. Let us know if you need anything once you get them mounted—happy driving!
Thank you,
BB Wheels
When the wheels got here I opened the box and the wheel was dented.
Gage,
I'm sorry to hear that your wheel arrived dented. That’s definitely not the experience we want for our customers. Please reach out to our customer support team, and we’ll be happy to assist you with a replacement or refund. Let us make this right for you!
Thank you,
BB Wheels
Great place to get stuff from will continue getting stuff here recommended to all my family and friends
Donya,
Thank you for your support and recommendation! We're thrilled to hear that you had a great experience with us. We look forward to serving you and your family and friends in the future!
Thank you,
BB Wheels
Very professional and always looking for the solution and not the problem nice service work
Timothy,
Thank you for your kind words! We're committed to providing professional service and finding the best solutions for our customers. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
They told me that the original wheels I was going to purchase were not going to fit. They gave me other options to make it a smooth transaction!
Jose,
Thank you for your review! We're glad we could help you find the right wheels and make the process easy for you. Customer satisfaction is our top priority, and we appreciate your support. Enjoy your new wheels.
Thank you,
BB Wheels
Had the whole order done in 5 minutes. Easy to figure it out if you already know your tire size and what you want.
James,
Thank you for your feedback! We're glad to hear that the ordering process was quick and easy for you. If you ever need anything else, we're here to help!
Thank you,
BB Wheels
This was an easy site to navigate, with GREAT prices and FAAAAAAAAST shipping. I will definitely be returning to do more business.
Greg,
Thank you for the fantastic review! We're so glad you found our site easy to navigate, enjoyed our great prices, and experienced our super FAST shipping. We can't wait to have you back for more—your support means the world to us.
Thank you,
BB Wheels
I'm very impressed on how fast I received my tires.
I ordered them on Thursday morning and had them by Friday night.
Super fast.
Thank you
Aron,
Thank you for your kind words! We're delighted to hear you received your tires so quickly. Providing fast and reliable service is our priority, and we're glad we could exceed your expectations. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
I bought two rims on Saturday evening (1/25/25). The order was filled on Monday, shipped on Tuesday, and delivered just as described on Friday. I will definitely recommend ordering from them.
Eric,
Thank you for your positive feedback! We're thrilled to hear that your order was processed and delivered smoothly. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Thank you,
BB Wheels
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Richard,
Thank you for your review! We're glad you found our site easy to navigate and appreciate the variety of payment options. We look forward to serving you again!
Thank you,
BB Wheels