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The company is generally perceived positively for its product quality and reliability, with many customers expressing satisfaction with their purchases. However, there are notable concerns regarding the responsiveness of customer service, particularly during peak times, which can lead to delays in communication. While the company does engage with customers, the slow response rate may frustrate some, especially those seeking urgent assistance. Overall, while the company has a solid reputation for its offerings, enhancing the efficiency of customer support could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I've order about $380 worth of goods from them. They do respond to customer enquiries althought it might be a bit slow sometimes perhaps due to their huge customer volumes.