Jay and Bob and the whole team there are the worst. They lie, they are deceitful, they sell lemons when it comes to precertified cars and then a ton of things go wrong and then try to make you get a new vehicle. I've brought my car back so many times for the same problems I've lost count. AWFUL... do yourself a favor stay away. I've never had issues with other dealerships only this one.
I bought I jeep there... from day one issues. 1) they prepped the wrong jeep and sent all the info to my insurance and then had to re-do everything again 2) service issue after service issue everything from alternator to electrical system etc etc etc...
3) in touch with them dozens of times... total joke waiting on phone, coming in to get car serviced and they were "not ready" with parts yet they told me over phone to come in. Had to take at least 6 vacation days to have car serviced since there is minimal service on Saturday's 4) the only person there with a brain is Bob... the rest are useless 5) I calculated I paid 3/4 in service for what I paid for the car itself...!